Allred Robert DDS

Reviews 4

KI

Kierra Saunders

I would give this dentist office 5 stars because honestly the dentist Marc Allred and his assistant judy and sarah (i believe are their names) are seriously awesome. From dentistry to customer service. They are thorough and understanding which is what you want in a dentist office. I am fairly a new patient still (less than a year) and I came based on a family referral and I love supporting family/small businesses. With that said. Today is the day where I definitely will never return because i believe one bad apple can spoil the bunch. Long story short I stood at the checkout counter for 15 minutes without any sort of greeting. After 15 minutes of silent treatment Im told that I owe without any explanation as to why I owe. Then I stood for maybe another 15 minutes as they searched through a few binders where they keep bills!? (Im assuming) then after a phone call to my insurance they have a reason. After explaining the reason, which is their fault for not sending in the bill and never making eye contact, the rude MA sticks her out hand out says my copay amount never apologizing for the inconvience. I kid you not it was the rudest Ive ever in my life been treated by a medical facility...ever. So after I gave them a piece of my mind (what do you expect I just had two fillings, Im drooling, my mouth is numb, and was treated like crap) I know Id never return which is unfortunate because the doctors are amazing unfortunately the MAs (the customer service) sucks.

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EM

Emily Pugh

The place really does have a "family owned" feel. Ive had each of the dentists here, and theyre very personable and respectful when they do their job by making sure that Im comfortable throughout the procedure. Only thing thats a bit troubling is payment at the end, for theres almost always some sort of issue.

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JA

Jamie Bradley

Wonderful nurses and doctors always treating my family with care and respect.

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SA

Sam Thomas

They r so rude

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