Pet Pals Holistic Veterinary Hospital

Reviews 13

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Susan Scroggins

I brought our rescued pit bull here after having been refused service from multiple different vets due to his fear aggression. With other vets he would not let anyone handle him, and I felt like everyone had just given up. I 100% understand that safety is paramount, but I didnt know what else to do to get him basic vet care. I called Pet Pals almost in tears after yet another failed appointment at another office and the understanding and care I was met with from Diana was amazing. I brought him in to Dr. Olden-Stahl at Dianas recommendation. From the time I walked in until we left, everyone went out of their way to help him and us feel comfortable. Dr. Olsen-Stahl was so understanding of the trauma he likely experienced in his past and was adamant that we not push him past his comfort zone. She kept the door open during his visit to help him feel less trapped. She focused on a solution for his anxiety that will not only help him with future vet visits but help him in his regular day-to-day life too. I cant tell you how relieved I was that a vet understood instead of judged or sent us elsewhere. He was just there for a heartworm test, but she also offered us advice with other aspects of his care. I cant say enough how kind and helpful everyone I have interacted with has been. You can tell the staff has a real love for animals and want to do right by them. I will be taking my other, much easier, dog to them in the future because Ive been so impressed with them.

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Sandy Dunwoody

Ive been with Pet Pals since moving to Indy a few years ago, and Ive had nothing but pleasant experiences here. The staff is extremely friendly and competent, and you can tell they are all true animal lovers. They will tell you exactly what your pet needs, without finding ways to upcharge you during the process (which is rare with vets, Ive found). They have an online scheduling system thats super convenient as well. My dog sees Dr. Arnold, who--even though we always have to schedule after work hours--is very thorough in examinations and explanations, and very open to answering any questions or concerns you might have (without making you feel silly for asking!). I learned a lot from him early on about how best to feed, care for, and even train my dog.

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Tammy Lapoint-Potter

Dr. Towle is an amazing veterinarian. She puts her heart and soul into every animals she sees. I had a wonderful experience with her and the rest of the staff. My 5 year old English Bulldog, Dozer, was diagnosed with Lymphoma on April 3rd, 2014. We started seeing Dr. Towle for treatment the following week. Even though Dozers time left was short (he crossed Rainbow Bridge on July 6, 2014), she did everything she could to help his throughout that timeframe. He did go into remission 5 1/2 weeks after his diagnosis too so we felt we made the right choice for his treatment. Dr. Towle was always available for us if we needed her, day or night. She is a wonderful veterinarian that I would highly recommend. Thank you, Tammy and Colin LaPointe-Potter

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Megan Arszman

Good experience with Dr. Towle, however if you call to ask for an estimate on services, take what they tell you with a grain of salt. Charging me $80 for a recheck service, when I was told theyd be $47, is ridiculous. To say that you charge $40 for the evaluation, which is separate...that should be part of the chiropractic adjustment anyway! You dont just start working on a dog without evaluating them anyway. Seems dishonest, especially when someone is on a very strict budget just trying to get their dog feeling better.

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A Private User

Dr. Arnold is wonderful. I have cats and originally sent them to him because he makes house calls. This is great for a healthy cat but when your cat gets sick it is very difficult to get in to see him on a moments notice, or anyone for that matter. Not to mention I was not really impressed with the office staff. They screwed up big time releasing my cat when he was not ready to go home. I left specific instructions and they did not follow any of them. If Dr. Arnold was on his own I would have stay with him.

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Linda Langford

If it werent for Pet Pals Vet Clinic we wouldnt have our German Shepherd Aja with us today. Dr. Oldenstahl took the time to go over all of her records and put her on a food to put weight on her first to get her gut working properly before she even addressed the cause of her problems. Today she is a happy dog and playing with her ball and running and enjoying life. Thank you PetPals and Dr. Oldenstahl for your caring practice. I would recommend PetPals to anyone looking for an excellent vet clinic.

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Nancy Adams

I transferred to Pet Pals about three years ago, and have been totally pleased with the quality of care. Dr. Towle is thorough, compassionate, and patient with both my dogs and me, and I wish MY "people" doctors communicated half as well! Yes, we sometimes have a fairly long wait, but thats because they are giving other patients the time they need and I know Dr. Towle will also spend as long with us as we need. My pets are my kids, and I feel confident trusting their care to the folks at Pet Pals.

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Kimberly Spade

I just love Dr. Julie. She makes my boxers feel amazing. Recently, Trinity yelped when I touched her muzzle. Her regular vet thought she might have a bad tooth. $500 later, the X-Rays were inconclusive. We went to see Dr. Julie and she found the problem. Trinity had a vertebrae in her neck that had slipped. After her adjustment, Trinity was all better. Thank you Dr. Julie and your magic hands.

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A Private User

You will not find a more compassionate Vet than Dr. Arnold. I went through many Vets that were not so good until I found Pet Pals and Dr. Arnold. HIs charges are fair and the staff has always been friendly and helpful. I know he has the best interest for my pets health. I highly recommend Pet Pals and especially Dr. Arnold.

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Shelly Bingle

Everyone at Pet Pals is compassionate! Dr. Olden-Stahl and Dr Towle have both treated chronic Conditions in my rescue dachshunds and they figure things out when no one else can. I am grateful for their care! I especially recommend the holistic treatments. acupuncture and laser. They work and save you from surgery!

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Captain Kent

Excellent!!! My cats love them and I do too. My cats always used to freak out going to the Vet but remarkably my cats were pretty cool with these folks. Ive done the annual check ups with them and went super smooth and even had an emergency that they rushed me in and got my cat taken care of. Good folks here!

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Mary Dawn Krege

My experiences with Dr. Julie Towle have always been amazing. She truly loves animals. You can tell by her commitment to whole wellness training and holistic certifications that she will use traditional medicine or alternative meds and treatments to help your pet. I am so glad I found Dr. Julie!

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Jacqueline Tardie

Dr. Arnold is great with our pets and we appreciate his willingness to take the time to explain everything so thoroughly during each visit. This is a place where our pets health is clearly of utmost importance. So happy to have found this place and would highly recommend it!

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