Pro Optical

Reviews 3

KR

krystal laundry

I have been going to Pro Optical since I first got glasses in elementary school. When I first got glasses it was dreaded. The staff at that time reassured me that it wasnt the end of the world and that glasses were actually cool. Not easy for a ten year old to accept. Over the years I have had many eye appointments, adjustments to my prescription and have always had a pleasant experience. My questions are always answered. When getting my frames and lenses the staff has always chit chatted and made me feel as though I was sitting with a friend rather than in a business. I have been to other eye places here and there to check things out. Pro-Optical just fit me better and makes me feel confident in my eye glass choices. Thanks!

LO

Lora Harris

Ill never go back there again. When I received my glasses the progressive line was way too high. They never told me the anti-glare was going to be tinted yellow. I asked if I could get my old lenses put back in. They asked if I had them. I said no, I was never given option of getting them back. So when they redid my glasses I asked for the anti-glare to be removed. Do you thing I got a refund for not having the anti-glare? Nope! They seemed more interested in making a sale than in the customer. They were not interested in asking me any questions about what I wanted. Worst customer service I’ve ever had!!!!

KE

Kerri Yaqoob

1 start for the actual eye doctor who took the time to make me feel welcome and was very pleasant. No extra stars as I couldnt get any information or help from the other employees when trying to find glasses. Left disappointed.