Ardda Animal Hospital

91 Erie Canal Dr Suite E, Rochester, NY 14615, USA

Category:	Veterinarian
Address:	91 Erie Canal Dr Suite E, Rochester, NY 14615, USA
Phone:	+1 585-647-9520
Site:	ardda.net
Rating:	4.2
Working:	8AM–5PM 8AM–6PM 8AM–5PM 8AM–12PM 8AM–6PM 8AM–12PM Closed

Location

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Leaflet

Photos 21

Reviews 10

Mark Goho

These folks just moved into a new office a week ago, so I cant really speak for their facilities (blank walls, rooms with just a single chair and a pet table). Im not sure how high their appeal is but from some of the other reviews they seemed like an okay place to go. The service by Dr. K was good. You can tell he really loves animals and he treated mine like his own (I was there to get my dog a rabies vaccine). The only thing to really mention that was out of the ordinary was the request for my drivers license number and SSN on the sheet they had me fill out. I thought this was terribly odd for a Vet to ask for and questioned the receptionist about it. All she could say was "Its for billing purposes and you have to give us one or the other or we cant see your dog." I questioned this again and the other receptionist said if Im paying with cash I dont have to give either. Then, out of nowhere, Dr. K comes out and explains that its all protected under HIPPA and I need to give him one or the other. There was no real explanation of WHY I needed to give this information, but I decided to give my license number as thats less personal and probably less potentially damaging. Its still not clear why this was needed.

Gabs P

I dont know what universe this place is operating under, but they are NOT cat/kitty compassionate AT ALL!!! I just hung up the phone with the receptionist, deciding to make an appointment some place else. Reason being- they accept a free examination voucher from the shelter I adopted my cat LOKI from- BUT- I will be charged for the visit if my animal is sick! And I believe my pet has an upper resp. infection. So, even if (as this sweet woman explained- as sweet as an abscessed tooth) I had just made the appointment without expressing my concerns, and THEY discovered he was ill...I would be charged! Completely asinine! I even pleaded that I was low on funds at the moment and knew I would have to pay for medications, and that my kitty couldnt wait until Friday (my payday). Didnt matter. SHE DIDNT CARE! Its all about the money with this place- not the animal.

Lia Black

Its easy to tell when someone is a vet for the money, or a vet for the love of animals. Dr. K is one of the latter, in my opinion. Hes quirky, and kind, and talks to the animals as hes examining them (apologizing if its something uncomfortable, and praising them for being so good), and he shares anecdotes about his own pets. His staff is very competent, and the techs understand when an animal is just not in the mood for a nail-clipping; they wont traumatize them (or their owners) by trying to force the issue. If youre looking for a posh atmosphere with recessed fish tanks and cutesy furniture shaped like pet beds, this isnt the place. If youre looking for a good vet who really cares about pets and their people, Ardda Animal Hospital is it. Highly recommended.

A Private User

Dr K and his staff are great. My first visit there was with a very sick cat. They were so kind, both to me and to her. When I was bawling my eyes out at the decision to euthanize my baby girl, Dr K teared up too. He had only just met us, but was incredibly compassionate. Its very clear that Dr K and his staff love animals. The prices there are very reasonable, but that is a distant second reason to go to Ardda. The first reason is that they consider my cats family, just as I do.

Brian Gilbert

My little dog max is our little pride and joy and Dr. Kutrybala was recommended to us by a close family friend to take him to. He is great working with our dog and we could not be happier to find a local veterinarian that we can trust. Hats off to the staff as well always making us feel warm and welcome to bring Max in. Great team to work with and would highly recommend them to anyone.

Brad Stanley

Ive been a client since 2002 and have had nothing but positive experiences. I love how Dr. K explains everything and the way he treats my cats. I admit in the past Ive seen some staff that were the sweetest people but currently its great!

John Romig

I have been taking my cats and dogs there for checkups and shots and neuter/ spay since 2009. I never had a problem. I think it is best to stick with one animal hospital.

Marian Chapman

We have been clients here for over 40 years, through three Vets. The current Vet is Dr. James Kutrybala who is as caring and knowlegable as we have ever known.

Peter Blokhuis

Committed to cats... my cat was sick and I couldnt afford treatment; rather than euthanizing, they offered to adopt my cat!

Denise Coley

Love this place they really care about your pets. Also reasonable prices!!!!