Kaiser Permanente Federal Way Medical Center

301 S 320th St, Federal Way, WA 98003, USA

Category:	Hospital
Address:	301 S 320th St, Federal Way, WA 98003, USA
Phone:	+1 253-874-7000
Site:	ghc.org
Rating:	4.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Kaiser Permanente Federal Way Medical Center: A Comprehensive Review

Overview

Kaiser Permanente Federal Way Medical Center is a hospital located at 301 S 320th St, Federal Way, WA 98003, USA. With a rating of 4.2, it operates from 8 AM to 5 PM on weekdays and is closed on weekends.

Services and Amenities

Snack Bar: Operated by volunteers, the snack bar is open usually between 9 am-3 pm from Monday to Friday. It offers affordable snacks and unique gifts.
Pharmacy: The pharmacy service is available but can be time-consuming.
Specialty Care: The hospital offers specialty care including optometry.

Patient Reviews

Positive Feedback

Knowledgeable Doctors: Patients have praised the doctors for their expertise and kindness.
Low Wait Time: The hospital is commended for its low wait times during appointments.
Affordable Snack Bar: The snack bar run by volunteers is noted for its affordability.

Negative Feedback

Medication Issues: Some patients have reported that they had to go elsewhere to get their medication.
Pharmacy Wait Time: The pharmacy service, although available, can be time-consuming.

Staff and Customer Service

Appointment Desks: The staff running the appointment desks are described as kind and knowledgeable.
Medical Staff: The medical staff, including doctors and specialists, have generally received positive reviews.

Additional Information

Local Phone: A free local phone is located by the wheelchair parking area inside by the main entrance.

Reviews Summary

The reviews for Kaiser Permanente Federal Way Medical Center are generally positive, highlighting the expertise of the medical staff and the low wait times. However, there are some concerns about the pharmacy service and issues related to medication.

Photos 15

Reviews 4

Heather M

The doctors here are very knowledgeable and kind. My favorites are Dr. Christoferson and Dr. Shuckhart. They have both helped me more than any doctor Ive had prior. I also dont have a lot of wait time when I see them. Ive seen other doctors here for specialty care such as Dr. Seacrest for optometry and hes very nice and explains everything well. Theres a snack bar here run by volunteers thats open usually between 9am-3pm Monday through Friday. Its very affordable and the volunteers are very nice. You can also buy unique gifts and used books there too. Ive bought a couple of gently used expensive hardbacks for only a dollar each! The other staff that run the appointment desks are also kind and knowledgeable. There is also a free local phone located by the wheelchair parking area inside by the main entrance.

Greg Delaney

seems like they didnt want to issue meds for my symptom, so i ended up going to safeway to get my meds. Bring back group health

Tim Renz

Been going here for over 25 years. They always treat me well. Pharmacy can be time consuming, but, I love the medical staff.

Michael Hassur

Love this Medical Group.