Category: | Medical Clinic |
Address: | 815 E 5th St #202, Alton, IL 62002, USA |
Phone: | +1 618-462-4939 |
Site: | sihf.org |
Rating: | 2 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 8:30AM–5PM Closed Closed |
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Angela Campbell
So I just drove an hour and 15 minutes to see this new doctor that I am restricted to by my insurance. I get there and its true Im nine minutes late. The woman at the front desk announces very loudly that I am 30 minutes late. I told her what? I started to pull up my voicemail message where they confirmed my appointment 11:00 AM. I said Im so sorry Im 9 minutes late I went into the next building and got totally lost Im so very sorry can he please still see me? I drove an hour and 15 minutes away and I made a mistake and walked into the next building. They refused to see me. And I said does he have anything open still available today I will just hang around. She said no he doesnt have anything for several months. I said I have already waited several months for this appointment and I am diabetic!!!!! Now Im taking accountability because I was in fact 9 minutes late. But I have never been to a doctors office that did not have any understanding like this. DO NOT go to this doctor. Dr. Bryan Steele you need to give your ladies at the front desk a little lesson in human understanding. She didnt even care to listen to the voicemail, so I just stopped looking for it because I asked her "so I cant be seen", and she said no! This is very upsetting to me Ive waited almost 3 months for this appointment.
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Jessica Stockert
This terrible so called Good Samaritans Office in Alton, Illinois were so rude and the worst visit to a doctors office I have ever had!! I was in a car accident , they called and rescheduled me after already waiting two weeks after my accident to be looked at so I had to wait two more weeks!! Whichever means I waited a whole month to be seen by them, that definetly tells you they could care less about there patients!! Then when I show up finally to my appointed the receptionist had horrible manners spoke in a very full time!! They switched the doctor without informing me first and made me wait in the waiting room for over 45minutes even after I had shown up early to fill out paperwork!! When I finally make it back to a room the nurses are technically not caring or understanding to the fact that they have inconvenienced me and made me feel like everything that had happened somehow seemed to be my fault!! I dont care how hurt you are or how bad you need to see a doctor I would never in my life suggest this place to anyone for anything!! I would definetly never return to this facility!! And will be turning this into the better business bureau!!
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kay gotalot
The service is horrible. Leeann Tardino is only about about the money. She has absolutely no care or compassion toward the medical field or her patients. I went for back pain a year ago after waiting 3 months for an appointment. She asked me to lay down and lift my legs. Then told me there was no problem because i can raise my legs. I have been there several times she is always in a hurry to get people in and out, and she rarely even listens to patients concerns. What a waste of a degree.
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Ione Snow
I think DR.Bryan Steele is the best doctor ive ever seen.He is very compassionate and very kind.He never rushes me in and out and answers any questions I may have about my health.I have no complaints whatsoever.I dont believe most of these negative reviews!All of the staff have always been very friendly and helpful.He will pray for you if you allow him to.What doctor ever did that for you?No doctor is perfect but I think he sure comes close!
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Cynthia Goode
Morning appointment fast in and out professional and friendly MoMor