Khouri Sami MD

Reviews 5

OR

Orthogroup

I fired my primary care phsician yesterday. I called khouri"s office in the morning, and told them I had run out of pain meds and I couldnt last until my doctors appointment at 3:30. ( A flash fire burned my right hand and arm with extensive second-degree burns, and also my face forehead and ear on my left side) The front office agreed to call in a prescription to the pharmacy that morning. hour after hour after hour no such prescription was ever called in. I left two phone messages to his office which went unreturned and still no prescription. Finally I called and they picked up the phone and explained to me that doctor khouri did not want to issue a prescription without more info. I then asked if they felt it wasnt important to let me know that? I was in significant pain and anxiety. If they simply said no to it I wouldve gone with the emergency room for pain meds. At that point I would do almost anything for my growing pain. She started to explain how busy she was and i hung up to drive over there to see the doctor. They immediately put me in a side room, and khouri came in. Dr. Cory asked what happened? And I asked him with regards to the accident, or my difficulties getting a refill? Surprisingly enough he was asking about The refill issue. So I explained about the accident three days before, anyways. And added that my pain medications had run out this morning. And then I asked him if he was aware that I couldnt make it without pain meds to my appointment at 3:30. He said he had been told. I told him I understood about his decision not to refill a prescription without seeing me first, but to choose not to tell me or answer my phone calls was highly disrespectful and unethical.and I decided he wasnt the kind of primary care physician I wanted, and left his office and went to the emergency room for my pain meds. He is uncaring and unethical. He caused me to endure very significant pain for most of the day because he did not want to go out of his way to help. -Henry

---

JU

Julie Hubbard-Morsy

After being referred to this office by my physcian. I had heard such great things about Dr. Khouri. At a time when I really needed medical help I was extremely dissappointed by his office staff. I was told he is no longer taking new patients and was left with no where to turn. His receptionist was short and kurt in her responses. When asking if she had any recommendations of who I should see or what to do she said she didnt have any and her tone was that of "sorry to bad" end of discussion. After that experience I dont care how great the doctor is his staff is a reflection of his practice and I am not interested in dealing with his staff when I need to make appointments or deal with insurance issues. Thanks but NO THANKS

---

A

A Private User

Dr. Khouri has been my doctor for nearly 10 years (I think)... He and his staff are wonderful and have gone to bat for me when I came down with a serious illness. Its a good 25 minutes to get to his office because I live in Sacramento, but hes absolutely worth it. I dont want to find a good Doctor that may be closer - not worth the risk losing the Dr. I have now.

---

RI

Richard Lobel

Both the doctor and the staff are the best I have found. Staff is courteous and always follows through with what they say they will do. Dr. Khouri listens and takes whatever time and actions are necessary for the patients best interest.

---

MA

Mary McCurnin

Sami Khouri and his staff are amazing health care providers. My husband and I have gone through open heart surgery and cancer and were given the most valuable care we could have gotten. Thank you all!

---

---