Rockdale County Health Department

Reviews 9

LU

luven u

OMG I am 36 weeks pregnant and just moved to GA. I was told by my doctors office to come here and apply for pregnancy medicaid so that I can be seen by the doctor. I came here and the lovely Celeste Cooper was the receptionist and seen that there were basically no Medicaid appointments for the rest of the week!! Long story short this Angel went out of her way to get me Medicaid that SAME DAY!! That is what I consider exceptional customer service, she had no problem at all going above and beyond for me and from what I witnessed I was not the only person who received that top notch service. I sure hope shes a manager or at least in a leadership position because we need more people like her not only serving clients but being an example of what TRUE customer service is :D I was also helped by Shirley at the counter and she was swift, friendly, and very efficient. I dont remember my nutritionists name but she too was awrsome and very informative. I love it when people dont mind doing their jobs, it gives me hope and keeps me continuing on to be the best that I can be. You guys please keep up the excellent work!!

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JE

Jennifer Walton

Whatever you need they dont do. Ive gone in the clinic side and had the ladies over there look in the wic system after being told I couldnt get an appointment and the day was completely open. Like I said, they are not willing to help you. But if its attitude you are looking for they have plenty of that to give and then look at you sideways when you return the favor.

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KA

Katherine Warren

Well when i got here no one was ahead of me and two people came after me. Ive been waiting over an hour and still havent been seen. Ive been coming here for 5 years and this isnt just some angry review. Its like this all thw time.. Staff is nice other than the front desk personnel.. They just need to shape up.

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FO

Forte Kyle

The receptionist is rude. Alot of them dont need a people job. About half act like they are doing you a favor also it needs to be more kid friendly .How do you expect a child to be in awaiting room for such a long time with no area to play.I have been inthere over two hours before I wish Mary was still there.

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DA

David Gay

Thought this might be the place to report how Very Nasty Hard Luck Cafe was allowed to operate. But after reading reviews maybe the Rockdale County Health Department doesnt care. I paid for two meals about 20.00 dollars, walk out left both meals got no refund.

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C

C M

Long wait for no reason with an appointment at 8:30am. Workers look like they are in a daze. Customer service is key in a people oriented industry such as this. It is not hard. Do better.

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WA

Wasabi Sauce

The woman at the front desk was rude. I told her i needed to confirm my pregnancy and she literally told me idk what you want me to do about that

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SE

Sequel Fyb

Great staff got me in and out and I was late for the accepted walk in they had a heart and still seen me for my diabetic needs

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MZ

MzSongbird Shey

My experience with them was okay. Although Ms Shirley (WIC receptionist), was very helpful to me and my daughter.

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