Cunning Dental Group

Reviews 7

A

A Private User

I made an appointment for my husband (who is my third child and VERY difficult to drag to annual check-ups) and of course he was a no-show to his first appointment. Managing a healthcare office myself, I know how frustrating it can be when you schedule an appointment for someone and they dont show-especially without 24 hour notice. They confirmed two days before, the day before,and reminded me about his appointment (as I had specified) on the day of the appointment. I work 6 days a week and do not want to have to drive him to his appointments after scheduling them (I think a lot of wives know where Im coming from). After letting him know how he disappointed me with being a no-show (I always complain to him about the no-shows in my office), he assured me he would make it to his next appointment. I rescheduled his appointment, and the staff was very understanding and professional. He called me after his appointment today and told me he enjoyed his exam. He said the staff was very personable and knowledgeable. He was pleased with their presentation. My husband is a very blunt and sometimes critical person, and I was expecting to hear negative remarks when he called (come on-not many people enjoy the dentist), but was shocked and relieved to hear his praise for all of the staff. Thanks to Cunning Dental, I hope he will have a more positive outlook on going to the ophthalmologist appointment I scheduled for him next week. ;)

---

LU

Luke Ashlocke

I go here a lot. At least, i did. I went in for a check up. They told me i needed 5300$ worth of work done. This included a root canal, an extraction of a wisdom tooth, cavities filled, and 3 caps, Also a cleaning. The following day they called and said theyd do the work for 4300$ because they had a drop out. They approved me for financing that day too. So, a week ago they called me and said theyd like to set an appointment but id have to pay up front because i no-showed in the past. This, again, is because they approved me for financing. No thanks i said. Today, i get a second opinion with another dental group. 40$ initial consultation. Cunnings is free as long as you get work done. Todays dentist, says i dont need a root canal. he shows me pics. My root on the tooth in question is the same as surrounding teeth. Curious. So, he proceeds to see my cavities, my wisdom tooth that needs extracted, some caps i need due to fractures, and the whole of the work needed to be done. Same work, minus the root canal. Guess how much? 756$. saving me thousands. ALWAYS, and i mean ALWAYS get a second opinion. or a third. DONT just take the first opinion as pay dirt. You too could save 3,600$

---

PH

philip quinn

They were fairly nice, but were poor at giving me information. Both times I went in I was seen late. I was told that after my $265 co-pay, my insurance would cover the rest. I was never given a bill of the total charges. Months later, I received a bill for almost $700! I called to talk to them and they informed me that they would look into ways to alleviate it. I received a call back and they said they could cut the payment owed in half. I told them I would like to try to get it completely erased. When I called them back recently, they said that I declined the bill of half and I would now have to pay the bill in full. They were not willing to work with me at all, and I do not believe that I was hostile in any way in talking with them. I would not recommend them, and my family has since told me that they will no longer patronize them with their business. I recently saw a dentist in Rancho Cucamonga (Mercer & Mercer). FYI, their rates are 500% less than cunning! And they are wonderful people!

---

DW

Dwayne Hults

I wont bore you with the details but.. a long time ago, I am a dental chicken by the way, I came to a small dental place and was treated like I was a family member. I felt safe and had no fear. But I couldnt afford the work. 15 years later I was in bad shape but had some Money so I went back to cunning and now I see a big facility and a bunch of new people. I needed a lot of work done, I didnt see the kind old gentleman I saw the first time, My dentist was a difficult and painful idiot. The surgeon and staff were really great. the cost was 63,000 dollars u.s. the idiot is gone, the new dentist, although I dont see her every time is beautiful and competent. She is making things right. My only complaint is that its taken almost 3 years to get here. They just rescheduled my on the day I was supposed to get the final set. I just want it to end. This is the true tale and my real name if you dont believe it, look me up. Ill probably be the guy with unfinished dental work.

---

RO

royce bell

I hate dentists, period. My experiences over a near 60 years period of time have left me with a very jaundiced view of dentists. And then, I met Dr. Cunning and his staff. To be sure, you pay a premium price, but you get premium service. Ive seen three (four?) of Dr. Cunnings dentists, and each one has proven to be exactly what he/she claimed to be: professional, competent, and well-trained. But, of them all, Dr. Cunning is the best and my absolute favorite; his DA has been with him 25 years and is awesome, knowing what he needs before he even asks. One more thing: As I read the negative reviews on this site, I had to think something is really, really wrong; either there has been complete failure to communicate with Dr. Cunning the nature of the problem(s), or the reviewer(s) are writing from perceived bias. Some of the reviews even appear (to me) to be fraudulent reviews, perhaps placed by an unworthy competitor devoid of integrity.

---

LE

Leila Mustang

They said I had to pay for white filings but mutt insurance says they covered the filings at 100% do now Cunning changes their dirty. Now I have to pay my x- rays. Terrible customer service. Stephanie is rude and has no idea how to deal with Delta Dental billing. In 2009, I really liked them as my dentist and never had any problems with routine dental work, but my husband needed wisdom teeth removed. The procedure seemed fine and we thought everything was fine. A few months later he had severe pain and returned. Apparently the way they broke off the wisdom teeth had allowed a bone spur to grow. They looked at it, prescribed Motrin, and told him to come back in a few weeks if not better. I called and they refused to give any better passion medicine and made him an appointment a week away. He cant sleep and is missing work and they refuse to do anything. This WILL NOT be our dentist any more. Very bad customer service :(

---

A

A Private User

The office is a nice and clean environment. Wait time is great, they are pretty quick to pull you to the back. They have several payment options and try their best to work with your financial situation. I live about an hour away but i still go there because i think the drive is worth it. I recommend this office to my family and friends and think that everyone should at least give this place a try, Im sure you will be completely satisfied. They have sleep dentistry and orthodontics as well. In which case i will be removing my braces soon everything is turning out great. Stella is one of the orthodontic braces manager there she even took the time to help me understand the work i needed done and explained and helped me with the payment arrangements. Always made sure i was satisfied,She is a great manager for them to have.

---

---