|Address:||9961 Rhea County Hwy, Dayton, TN 37321, USA|
Front office staff is not that pleasant. Always short and seem cold. The doctors and nurses are always nice. Bills always seem to grow from original quote. I question Dr. Zachs ability as he quickly diagnosed my dogs problem but failed to treat it properly. He gave the dog ten days of antibiotics and after the fact reading about Erlichiosis you need to administer antibiotics 3-4 weeks. One college of veternarian medicine said treat for 30 days. The bacteria come back on my dog and is in its advanced stages which a cure is now hopeless. Im writing this as now I have to consider spending a great deal of money or have the dog euthanized as she is in a great deal of pain. Had he treated the dog properly I would not be in this position. It makes me wonder if the reduced medication was a ploy to get a return visit out of me. Due to his error or neglect I feel follow up care should be on him but we know that wont happen. Theyre too expensive to give a second chance. Wouldnt you be upset if you took your car to a mechanic and it still didnt run right?
I never even got to see or speak with the Dr. in person before or after surgery to discuss what was going on, I was just instructed to leave the pet. Instead of the thorough surgery that was needed, he did as little as possible, which resulted in an open wound and infection. Now Im having to take my pet to another vet to fix the problem and to get it done right. When I talked to Dr. on the phone, he was short and cocky and had the audacity to blame me for the mistake (wow), but was willing to charge me more to see my pet again. Very disappointing experience! I would suggest going elsewhere.
Front office staff stinks, they are rude and incompetent...especially when it comes to billing. As for the comment below, all veterinarians have jumped on the "I need to see the pet" bandwagon...for the money of course. I could understand if it were prescription medicine, but wormer? Whatever happened to "How Green Is My Valley" type of vet? That being said....Dr. Sachs is a great vet and would probably work with you if he had his own office. He needs to establish his own practice. My poor rating is for the office staff.