Category: | Obstetrician-Gynecologist |
Address: | 2500 W Higgins Rd #920, Hoffman Estates, IL 60169, USA |
Phone: | +1 847-466-7260 |
Site: | doctors.advocatehealth.com |
Rating: | 4 |
Working: | 9AM–4:30PM 9AM–2PM 1–7PM 9AM–2PM 9AM–12PM 9AM–12PM Closed |
XY
Xyz Person
I am so disappointed in Dr. Samreen Akbar, her staff and this appointment booking application called ZODOC through which I booked my appointment with Dr. I was in immense pain over the weekend and called Dr. Akbars office to see if they can get in touch with my symptoms and have her prescribe me at least something over the counter that would help me with pain. But Dr.Akbar didnt even bother to listen how much pain I was going through and her answer was to have me come in Monday. I was crying with pain for two days and made an appointment through ZODOC for Monday morning 10.00am. MY husband stayed home to take me to the clinic. At 9.45 the office calls me to let me know that they are fully booked and I do not have an appointment. And that the doctor cannot check me because I am on my cycle. Even I am embarrassed to go to a doctor when I am on my cycle but I couldnt stand the pain, how could a doctor ask me to wait for 6 more days till it ended so that she could see me. What kind of gynecologist are you if you cannot check some one in immense pain regardless of them being on a cycle? I was in so much pain that I couldnt even bare the thought of waiting another day to see a doctor. I am glad there are other responsible gynecologists who even after having a full booked schedule had me come in and was empathetic to my pain and treated me, it did not matter to her if I am on my cycle, she and her staff said they could hear the pain in my voice. We need more responsible Doctors and their staff who can sense a patients needs and moreover be there for some one when they need their doctor the most. Neither the doctor nor her staff is reliable. The staff couldnt be relied for making a successful appointment (even if ZODOC gave me incoorect information they should have rectified it by apologizing for the error and as a courtesy offering me a same day appointment) and the doctor for understanding the urgency and the pain of her patient.
PR
Priyam Gopani
I happened to find Dr. Akbar while browsing the Web for ObGyns during my pregnancy. We read some good reviews so we went for her, and that was the best decision my husband and I made. Dr. Akbar is a very sweet lady. She has decades of experience on her. She is very clear in all her information and diagnosis. I generally have a notepad full of questions at every visit, and she willingly and patiently answers all of them. I really really appreciate that in my doctor. The staff is very sweet. Missy and the nurse (I dont remember the name) are very helpful. They know their job very well. The office hours are also very convenient. Wednesdays, they start late so they go on till the evening. And they work every alternate Saturday so it is a huge plus for working couples. Dr. Akbar all the way!
JA
Janet Burlak
Worst place to go. Very rude and disrespectful staff! Would not go the extra Mile to call insurance and refused service even tho was in the insurance network. Excuse after excuse to the point staff deleted appointment and said didnt have scheduled "appointment". Nurse and front desk act like the own the office to the point you can not speak to anyone else when running out of excuses! Please avoid place not worth the headache or immature staff better drs out there then this office.
AM
Ammar Iqbal
Me and my wife love Doctor Samreen she and her staff are very friendly, they are very tentative to all of our concerns. She answers all my question (given i am a male and i dont understand all of this that much). She provides us with advise on what is best for the wife. We are really please we found her, she is a kind person who you feel comfortable.
KA
Kathy Lombardino
I have been a patient for a couple of years. Dr. Akbar has been great but she really went above and beyond when some tests came back and I needed more evaluation. She and her office staff coordinated with the hospital seamlessly, so everything was done quickly and she personally called me to follow-up each step along the way.
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Igor Burlak
Avoid this place at any cost. Staff and a nurse extremely rude, refused a service to my pregnant wife even though this clinic and a doctor is in our insurance network coverage!!!! Currently filing a complaint with department of state and public health for investigation
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Bishop Martinez
Ive been to see Dr. Samreen twice and absolutely love her and her staff. They are always in a pleasant mood and willing to help! Her office is also very clean and comfortable which is a major plus. I would highly recommend her!
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Rebecca Martinson Bacon
Dr. Akbar and her staff are wonderful. They take the time to listen and never make you feel rushed. I highly recommend Dr. Akbar as my gynecologist.
AM
Amber Khan
Very sweet and professional . Knows what she is doing. Had a good experience with my first pregnancy. Will definitely recommend.
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Mom Just Visiting
Very nice bedside manner. Puts you at ease. Makes you believe that she cares about your treatment.
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elizabeth olvera
She is pleasant and takes her time. The staff is great!!!! I definitely recommend her
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lakshmi sudhakar
I had a very satisfied experience with Dr. Akbar and her staff.
KA
karthik kn
Oh..She is so caring..period!