Clarkson Eyecare - Bogey Hills

Reviews 7

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Angela Layman

worst eye doctor ever. I went in to get new glasses because mine were old and I was having trouble reading signs while driving. The doctor said my eyes were getting better. definitely not. He gave me a prescription worse than the one I started with. I can see great if I put my sisters glasses on on top of mine. I went back to try to get them to look at my eyes and fix my glasses. They didnt look at my eyes. They told me I would get used to them and bent them to a different angle. I told them I can see way better with my contacts (which are from several years ago) and they told that I will never be able to see as well out of glasses compared to contacts. Which just isnt true. Now Im sitting here trying to see the tv, the clock and the rest of the room and regretting going to the St. Charles Clarkson Eye care. BTW the Clarkson Eye Care in Webster Groves was really great. Too bad their doctors dont move to St. Charles like I did.

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A Private User

Terrible service and overpriced! As a business owner I tend to be a critic when it comes to customer service and value. Dr. Kim was very pleasant and professional, but the man at the counter was terrible. He was arrogant and unreasonable. I was interested in both contacts and frames, but the frames were OVER DOUBLE the MSRP and any other stores. I asked why the $140 Polo frames were $299 at his location. He stated that "frames are like fine jewelry." Really?? I have never had any pair of glasses hold their value. I will never go back because of this guy!

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Julie Chinn

I have often been to the Bogey Hills Clarkson . I have always had great customer service; the staff has always been courteous and took time with me while I was choosing frames. The doctor was very helpful and knowledgeable. If I had a problem with the fit of my glasses (over time the frames became loosened or misshapen), I would just drop by and one of the staff would fix the problem. I will be going there again this week and will continue to support them. Also, Clarkson has a wide variety of frames from which to choose.

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Danielle Oshia

My daughter is 7 and just received glasses. There was a mistake when picking out her glasses. She fell in love with a pair we were told was covered under insurance and come to find out they werent. I couldnt afford to pay the difference so the person in charge gave us a discount and she was able to keep her glasses. I also had another problem with the glasses caused by my daughter and they took care of us!! Love the people we have dealt with there :)

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Coco Mcbean

My mother was in town visiting and lost her supply of contacts. This was a disaster, as she is basically blind without them. The people at Clarkson called her doctor, and managed to come up with a pair that would tide my mom over until she got home. They were completely helpful and kind, and I will be bringing them my business next time I need glasses.

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Theresa Biermann

They need to get their billing straightened out. Spent over $400 in there after what THEY told me insurance would cover, then sent me a bill 5 months later saying I owed them $34 and after SEVERAL attempts to contact me they would be turning it over to collections. Never heard from them prior to this letter. What a scam, wont go there again.

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A Private User

One of the most expensive eye exam places that Ive ever been to. Too bad they dont Hell you the price til afterwards!!!!

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