McCabe Vision Center

Reviews 8

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Sherry Gattis

Upon our 1st and only visit to Dr. McCabes office, his staff was sick, coughing, sneezing and consistently not covering their mouth at the receptionist desk. There was lots of blowing noses, using kleenex, non washing of hands, non use of hand sanitizer that was readily available on their desk directly in front of them all while the exchange of patient insurance cards, general paperwork, pens, etc was being conducted. We were sitting directly across from Receptionist because there was nowhere else to sit and no attempts on staffs part to halt spreading germs. When we were taken into the exam room, the female tech attempted to use an instrument as part of the exam for my husbands eyes. She tried 3 different times unsuccessfully to use it and stated out loud to us to just "Forget It" and slammed it down on the table. When Dr. McCabe entered the room, my husband and I both noticed how her entire demeanor changed from unprofessional to all smiles, sweetness and very flirtatious. However, she NEVER introduced herself to us and what test she would be running on my husband. Dr. McCabe came in after she was done and he ran some tests but came out with completely different numbers regarding my husbands eyes and questioned the flirtatious tech (very flirtatious with the Doctor only) why her numbers were so different and how she got them. She blatantly lied and said she ran them with the piece of equipment that she said in front of us "Forget It"!. It was obvious that she had made up numbers to write down so she could have something to fill in the blanks when questioned by the Doctor. Afterwards, they both left the room and another male tech, no introduction made, walked in with a consent form for us to sign. We questioned what kind of form because no one had even talked to us about a diagnosis let alone a consent form and he a tech, informed us that my husband had dry eyes and we needed to sign a consent form for artificial tear ducts to be put into my husbands eyes. He also told us us there was nothing wrong with my husbands vision, it was almost perfect. He only needed a script for reading glasses and artificial test ducts for each eye. His problem was not a vision problem but a dry eye problem and the artificial tear ducts would solve this. Can you imagine getting your diagnosis from a guy with no name carrying a consent form and isnt even the Doctor? We ask to see Dr. McCabe and discuss this with him instead of a tech since we wasnt signing nor agreeing to artificial tear duct implants. The male tech left with the unsigned consent form an Dr. McCabe entered promptly. Once he learned of our decision, we were quickly dismissed. He didnt even offer to fill our reading glasses percriptions in his office. We researched thourghly artificial tear duct implants for solution of dry eyes. They are as Dr. McCabe stated, half the size of a grain of rice but after that....You need to research extensively and it was and will always be last resort for my husband. Always get a 2nd opinion!!!! My husband has vision problems not a dry eye problem. Huge misdiagnosis! These Implants are costly; up to $2400 and most likely you will or can suffer complications! There are other options that work as well at a more affordable cost and less problems. I truly believe that for this organization MONEY will always be 1st and foremost and PATIENTS will be last!! From our experience, I would not recommend this Doctor or his staff for anyone to use. Our experience with them was less than pleasant but very memorable for all the wrong reasons.

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A Private User

Buyer Beware. I had a terrible experience here. The doctor was rude, they want to charge you an outrageous "fitting fee", which my insurance did cover, however if it hadnt a simple contacts lens exam would have been several hundred dollars. To top ALL of that off, the prescription I was given is wrong. I have the contacts, and I cant see when I wear them. Now I am stuck either waiting until the 12 months is up when I can go ANYWHERE else and get a new exam and prescription, or going somewhere else anyway (I would never go back there), and paying out of pocket for an exam. Also, read the other reviews listed here on Google. They are all one sentence, nothing specific is really said. I never write reviews, but I was irritated enough by this place to actually take the time to write one. Do not at all recommend.

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r k Monroe

Amazing! Dr. McCabe is the Very Best. His Staff is A+. He is professional and .very kind and thorough. When my surgery was complete I was amazed at how I felt I could see so quickly. I will refer everyone I know to him for fantastic service. I love his staff. they are proficient , kind, friendly and very sweet. He will always be my Eye Doctor! They are 5.0. Plus Stars. Thanks. I have completed my 2nd surgery for cataracts to both my eyes now. Dr. McCabe and his staff are great and such a kind professional great bunch of employees . he will always be my Doctor. being able to have real vision in both my eyes is fantastic. never doubt Lasik. no pain or distress and quick healing time. Thank you to all of you.!!!! R K Monroe

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Chelsey Tucker

Dr. McCabe and Dr. Koch immediately got me in the office after hearing of my eye emergency. I was a new patient and very scared as I was experiencing pain and blindness in both eyes. After an in-depth eye exam, a game plan was established and I felt very well cared for. Unfortunately the initial treatment wasnt exactly what I needed, but Dr. McCabe and Dr. Koch didnt stop there. They sent me to the emergency room and I was admitted for 5 days. Although this was unexpected, I am so glad Dr. McCabes office took every precaution and made sure I received the emergency treatment I needed. I highly suggest this office and will be going back for all of my eye care needs!

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A Private User

HUGE THANKS to Dr. John Hailey, for his perseverence in Brandis case! Found out she has 2 bloodclots around her brain! If not for you, who knows what would have happened. You said get to Vanderbilt, no actually " GO GO GO NOW! We did and THANK THE GOOD LORD FOR SENDING US TO YOU!!! You saved her life and for that, we are grateful to you! Your staff and Dr. McCabe, as well, acted like we were the most important and only patient in-house! Your kind staff did not go unnoticed. We thank you all!

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A Private User

Dr. McCabe is the best ophthalmologist around! He explains things so clearly and answers all your questions. My mother got the deluxe lens during her cataract surgery and now she can see most things without glasses. I cant even do that! If you want wait times to be shorter, Ive found that early in the morning or right after lunchtime is the best.

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Emily Clark

Glad everyone else seems to have had great service, i DID NOT. I will not go back to this office, and if you have any major health problems or if you are deathly afraid of the eye doctor, like i am, i would recommend never going to this office.

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Mary Burke

After my first visit to McCabe Vision Center I was diagnosed with chronic dry eyes. Dr. John Hayley prescribed drops, I use them on a regular basis, and as the the seasons change, my eyes are clear. Thanks again!

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