MyEyeDr.

Reviews 11

NI

Nitin Alabur

Not sure if Id recommend this or any My Eye Dr. People here were great. They speak to you and treat you well. Whats really unlikable about this place is the way they bait and switch first time customers. 1) The eye test you pay for, is for prescriptions to be used at this location only. You will not get prescription details (even after asking for it before getting eyes tested). 2) Glasses and frames over here are overpriced for the quality. For $300+ for testing and glasses with frames (none covered by insurance), you will get glasses that are smudge friendly (difficult to wipe them clean). So, if you intend to buy glasses at this location only and dont mind over priced stuff, you wont be disappointed. PS: I recently visited an ophthalmologist, got prescriptions, purchased great pair of glasses from Warby Parker, for a much cheaper price than the eye test from an optometrist + glasses at MyEyeDr.

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TA

Tahir Hafeez

Very Difficult to get Prescription Only. Had my eye exam which went fine. I wanted my prescription and the doctor sent me to the sales person outside who had to do one extra measurement that the eye doctor said she couldnt do (or didnt have the tool to do). I went outside and they started selling me frames I didnt want. I asked for the prescription, and they said I had to wait for the eye doctor to finish up with the next patient, which would take 45 minutes. I asked them to get it now because I need to go and they refused to interrupt the other patients exam. their explanation was that the store expects patients to spend these 45 minutes selecting frames, functionally holding my prescription hostage. I left and had them call me when the prescription was "ready" for pickup.

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E.

E.Claire Smith

I would recommend avoiding the Falls Church location and booking an appointment in Reston or Clarendon. This office told me that the Reston location had over prescribed me two years back and gave me a much weaker prescription. I trusted them and purchased contacts and after a few months of trying to get used to the new prescription, I am still very uncomfortable. I called for help and theres nothing that they can do that wont take up more of my time. I also asked them for pricing on glasses or to have prescription put into lenses that I already own and they have told me many different numbers and all of them were above and beyond just going to Lens Crafters or some other chain. Very unhappy with my experience.

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GO

Private Review

I always enjoy my experience at this location. The reviews seem to be down, and Im not sure why. I have had the cutest purple frames for 4 years now, which I purchased from this location. They have gotten so many compliments and stood the test of time, much more so than any other frames I have had. The front staff are always nice and helpful, along with the opticians. 5 stars from me and would recommend to friends.

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KN

Kna Kee

Horrible customer service. Andreas needs to another round of orientation on customer service. Francisco the Manager, told me they were short staff. I had no idea thats the customers fault. Apparently, at this establishment customers are not the first priority

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CA

Carla Claure

Horrible. Confirmed my appointment and insurance only to be called last minute and told otherwise. Bad customer service.

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AS

Ashreena Ashraf

Bad service. Unprofessional confused staff. Over priced.

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RE

Regan Bailey

staff here are delightful, helpful and accommodating!

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MI

Mitzi Jefferson

Prompt, friendly, and efficient

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SE

Seema Mahini

inconvenient hours

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AR

[email protected] Argueta

Good service

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