Optical Outlets

762 Eagle Ridge Mall Entrance, Lake Wales, FL 33859, USA

Category:	Optometrist
Address:	762 Eagle Ridge Mall Entrance, Lake Wales, FL 33859, USA
Phone:	+1 863-676-0911
Site:	lake-wales.opticaloutlets.com
Rating:	3.6
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5:30PM Closed

Location

Photos 12

Reviews 10

Josh Murphy

Made an appointment and arrived 15 minutes prior was not seen until 45 minutes after appointment time. I sat in the office for 1 hour. When I had spoken up about it the people around me also complained of waiting too long. I ordered a trial pair of contacts and they said they would call. I called them myself after waiting so long and they said they had gotten them in "not too long ago" when I set up the appointment my doctor was out for the next 3 days and they said she would be available from 10 to 7 so I asked for 10. They told me the doctor is usually 15 minutes late so they scheduled me for 10:15. Doesnt sound like they have their stuff together very well. On a positive note they are very friendly and do offer a decent selection of eye wear. Slightly less than what you would see at say a Walmart store. I would recommend trying alternative stores

Frank Perna II

My wife an I went to get glasses . although the initial visit was great . we where told both our glasses would be ready in a week . now a week has been passed and mine are in and hers are not . when i called i got one person who told me it was two weeks to get them in,but she would check and call me back . never got the call. day two called and got a different person again this person told me they werent there yet however she would call me back..again no call back. day 3 the manager Debbie answered my call and she told me she did not know where they where and they would be here in another week . not what she told us from the beginning again i was told i would be called back. once again no call. just placed call 4 and got another run around answer so we will see how it goes

KristelStarr H

Courtney was so kind and sweet to my father when he needed an appointment and was unsure about his insurance coverage along with aligning his nose piece on his glasses and finding the perfect pair for him. She has amazing service, especially since my dad is a heart patient and is weak to walk and comprehend. Highly recommend her, she made that place GOLD!

Ellis Maldonado

Very bad service. 1. They didnt explain my son eligibility insurance and the options. 2. The ophthalmologist seem to play around with my eye prescription, first try this pair of contact or didnt work lets increase it then before the day was over I have to go back because she still got me into the wrong prescription in my left eye.

Eric Yates

Everything was horrible. The eye doctor was VERY rude. They told my girlfriend her glasses would be in 5 days. 2 weeks later and they still arent in. I would never go back to this place or recommend this place to ANYONE! This place should be shut down. Everything about this place is horrible. Avoid it all cost.

vanesia Anderson

The staff there is very friendly, theyll accept you even if you dont have an appointment and Dr. Ishmael is hilarious. I absolutely love it! Also i did my exam on Friday my glasses were ready on the following Tuesday

Yazmin Navedo

It was great!!!! The Doc really nice n friendly!!! Love the Service ❤ in a week I had my glasses!!!!

Sandra Lane

Wonderful service! The girls were a delight and the Dr. was very kind.

Charlotte Silva

I was very happy with the service . I love my glasses.

Christa Goolsby

EXCELLENT SERVICE!