Category: | Dental Clinic |
Address: | 5717 S IH 35 Frontage Rd, Austin, TX 78744, USA |
Phone: | +1 512-462-4775 |
Site: | riverrockdentalfamily.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM 8AM–4PM Closed |
TA
Tatiana Trohin
Went here to treat my tooth that cracked in two. The doctor suggested an extraction because the tooth couldnt be saved, and to get an eventual implant. I was explained the procedure and everything was going well. During the process I was told that a part of the filling from the tooth next to the one extracted has chipped, but no big deal she is going to fix it. When I got home and looked in the mirror, I saw that the tooth next to the one extracted looked like half of what it used to look like. I got an appointment to follow up regarding that, the doctor acted like she didnt get why I came back, but fixed the tooth to look like a normal one anyways. I really wished that I was told what happened when it happened,. I wish they were honest with me and gave me the options to fix it, or to get a crown on it. I was told at the first appointment that I would need a crown for the tooth that they chipped, along with plenty of other work needed to be done. This is the reason why I didnt remember or thought of it while my tooth was extracted. Instead, I was sent home with a tooth that looked like half of one, and when I came back nobody apologized, in fact I was treated like I was asking for a lot. They just swept it under the rug, like nothing happened. During all three appointments the doctor looked like she was in a hurry, there was always another patient waiting, and I felt like my treatment was done in a hurry just to get to the next patient. The reason I had this problem in the first place was because of bad dental work by previous doctors, you cant point out all the wrong things done before this by other doctors, and send me home with a half of a tooth. I wont be going back.
SA
Sandra Guevara
River Rock on Stassney Lane. We have been going for a year now and the staff is very friendly. I like that they let me make payments on our treatments.It helped so much knowing we could pay little at a time especially since our bill was kind of high. I find it nice that they accommodate on appointments and them having appointments on Saturdays is a plus. I like that its minutes from my home. Down to earth ,friendly service from the dentist. I actually enjoy going and will continue going to River Rock.
MO
Monica Lozada
This place just opened a few months ago and I must say it exceeds my expectations. Very nice and clean office. The dental hygienist, Jannet, is a darling. She was very thorough with my cleaning and answered my questions. She gave me advise and recommendations for my sensitive teeth. Made me feel comfortable throughout my whole visit. My family and I are now patients here and I would definitely recommend our friends to come here.
EL
Elizabeth Perez
I love this location! The staff is very friendly and professional. Dr. Broberg is beyond amazing, he explains everything very detailed and he makes sure his job is well done. The dental assistant Glenda is also very welcoming and knows how to establish a connection with patients as well as Dr. Broberg, which to me is very important because it makes me feel more comfortable to know my oral health is great hands.
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Floris van Steensel
Scam warning! Was the worst experience since Ive been in the country. They tried to rip me off by claiming I needed a "deep clean" since I had periodontal disease. Ive never had any issues with my gums and always regular cleanings. I went to Onion Creek family dentistry and there was nothing wrong with my gums. Please be warned
AN
Anonymous S
This is the worst dental the hygienist was cleaning my teeth and she cut my lower lip she did not even apologize or stop she told me to stop crying because the cut was an even that big I feel that was very rude and disrespectful I will not be coming back never in my whole life do not come here
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Anahi Villanueva
The only complaint I have is billing. I paid with my insurance and shortly after, I received a bill. The insurance company declined payment on a crown because they found no reason why I needed it. Be sure to call your insurance before any services and confirm they will cover expenses.
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Rosa Fernandez
My family and I have been coming to River Rock Dental for years. Its a very friendly and clean environment. I love the kids section. Its very kid friendly. You can tell they enjoy what they do. From the receptionists to the actual dentist. Truly recommend river rock dental.
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Maria De La Cruz
Rock Rock Dental on E Stassney and 35 is amazing. The dentist and dental assistant were very welcoming and made me feel comfortable the entire visit! My 2 year old had a great visit as well. I would recommend this location and River Rock Dental to everyone!
MA
Mary Humke
I was pleased that my periodontal report had improved and I appreciated learning about updating my electric toothbrush every three months is important. Also appreciated that you could give my driver good information about your services to him personally.
KA
kaye herbert
the waiting room and office was nice and clean, with a nice kids area. the staff was friendly, the prices affordable, and the cleaning went well. ill definitely be coming back and bringing the rest of my family for checkups.
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Robert N
My daughter needed 4 wisdom teeth removed and RiverRock Dental did a wonderful job. They got her in and assured her everything would go smoothly. It in fact did and she is on the road to recovery without incident. Thank you!
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Caleb Shrader
I always thought Id dread going to the dentists, the staff was friendly and funny. My dentist Franklin suggested a cool place to play some board games. I am definitely going to use this establishment as my dental office.
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Ashley Ramirez
Amanda is my hygienist and she is awesome, she takes her time and answers all my questions. Angelica was the receptionist she was friendly and was able to book my next appointment on a day that worked for me.
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Noemi Jimenez
Got my teeth cleaned today. Lisa the Hygienist was SUPER awesome. I got to watch some TV while I got my teeth scraped and cleaned all up. Definitely recommend and I will be back in 6 months! :)
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Araceli Becerra
We just made the switch to river rock stassney as a family and the experience thus far has been great!...wonderful experience with the entire staff..would definitely recommend!
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Jenny Lopez
I had my cleaning done with Lisa and it was a great experience ! Shes very sweet and gentle. Im definitely coming back for my next cleaning with her :)
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J Brandon
Had a very pleasant dental exam and cleaning. Office, x-ray, hygienists and dentist were all positive and friendly.
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Beverly Mayse
Pleasant clean office. Painless thorough exam. Best of all--very well educated professional people.
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Leonard Sepeda
Everyone was so nice and very helpful. Excellent service. Thank you...
CO
Courtney Bolds
Great and friendly place! Very professional and welcoming atmosphere.
JA
Jan Edm
Helpful and friendly staff. Let Lisa Berry know shes the best!