|Address:||8244 Abrams Rd, Dallas, TX 75231, USA|
|Working:||7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 8:30AM–12PM Closed|
The vet himself was quite wonderful & very full of jokes. Quite quick & was nice to my Furbaby. I would have rated the experience a 5 star place EXCEPT for the fact that the assistant in the front (kind of an older or elder should I say ; woman). She was quite rude from the moment I stepped in the door, LITERALLY. When i was walking up to the desk she was giving my pup an ugly look & once she saw I was looking at her she fixed her face quickly not realizing I had already seen her. Next when I was asking her questions about "single" shots repeatedly she kept giving me the price on a ENTIRE package deal which meant for my furbaby to get all other unnecessary shots & tests done. She was basically trying to get me to get the package deal which was over $140, and even when I had mentioned only coming in for 3 shots over the phone before showing up she was still persistent & asked in "awe" (you really only want to get 3 vaccines?"). I dont think a customer should feel pushed or obligated to get other shots for their animal if they dont want to when the rabies shot is the ONLY shot you have to have for them legally; the rest are just up to the owner for precautionary measures. And her giving peoples animals or even people hateful looks isnt professional either. If Im to return to the same clinic it would be because of how pleasant the visit was with the vet himself nothing or no one else.
I searched several Vetinarian Clinics in my area and loved the convenience and reviews at the Abrams Royal Clinic. My first visit with my Fur Baby Coco was more than I expected. The Staff was Friendly, Polite and had so much interest in Coco. I loved the cleanliness of the Office and the Rooms. Coco wasnt even afraid as hes not too keen on strange places. They put him at ease right away. Im a Senior and for me the Prices were very reasonable. Sad to say. But my Sweet Coco passed away. He took sick one day and I rushed him to the Clinic. Dr Murray and Joseph tried so hard to resuscitate Coco with many procedures. But he was too ill. Dr Murray explained everything to me and my Daughter and automatically took over as we were just devastated. We chose cremation and Dr Murray immediately took everything in his hands so as not for us to worry at that stressful time... I now have my Coco close by me in a beautiful Cedar Box. Thank you Abrams Royal Animal Clinic for your Compassion for me and my Coco... ⚘
Shannon the Old White lady on the front desk is super rude, I REALLY dont know What her problem is, I was the only one she was being rude to, I am hispanic and asian, she was trying to correct my accent by repeating loudly what I was saying, funny white ignorant lady and it was my first visit I never coming back, besides it was $160 for a checkup and a hairball gel worth $9. Nope thanks. I dont understand why this clinic has good reviews
The staff is amazing! My fury son has been going to this clinic for 4 yrs. He is a 13 yr old schnauzer and had to have 2 surgeries in the past year. He had a speedy recovery both times. I know he wont be around forever but Im able to deal with my worries a little easier with this great staff.
Amazing staff. Everyone was very kind and gentle with our pup. The vet went above and beyond to ensure his health and make him comfortable. They are very well awarded and within the budget
Love that its first come first serve. No appointment necessary! Great Dr too!
Really clean facilities, and friendly personnel
Dr Murry is wonderful!