Category: | Animal Hospital |
Address: | 1910 Skillman St, Dallas, TX 75206, USA |
Phone: | +1 214-887-1400 |
Site: | dallasmetropaws.com |
Rating: | 4.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–8PM 8AM–6PM 8AM–2PM 12–5PM |
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Sean Henry
After only having my new puppy for 24 hours he started to display signs of Parvo. Having never visited a vet clinic in this area, I called the nearest one (Metro Paws Skillman) and it was (luckily) the best choice I could have made. I called ahead and discussed his symptoms and was told "Can you be here in20 minutes? I dont have any openings but well fit him in." It was exactly what I wanted to hear and we arrived 20 minutes later. We waited less than 10 minutes and were met by the vet tech KAV who explained to us she would test his for parvo first (which unfortunately he was positive for.) She spent plenty of time with us explaining not only the virus itself, but also the treatment options at their location, at a 24-hour location, and a home treatment option. We were then given time to choose and seen by the veterinarian who helped us make our decision. At the end we were billed (very reasonable for the treatment we were given) in private due to the contagious nature of his job, which I think was very responsible as we would hate to spread this horrible disease to any other dogs. To top it all off, I have received a phone call from the staff every other day since the appointment in order to check on his status and answer all of our questions. Based on this experience, I feel this is a great place to bring your dog!
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Carlos Guzman
My baby Hurley and I will forever be in debt to Metro Paws and I say that in a good way - not like actual debt! Hurley is our 4yr old corgi-lab mix and we love her like she is our child. Unfortunately this past weekend she began behaving very strangely and letting us know she was not feeling well and was in pain due to not being able to urinate. We rushed her into the E-clinic and were barely helped because we could not afford their $4500 estimate. LUCKILY... Metro Paws was there to save the day. They opened at 8am and even took Hurley in before officially opening. Obviously a regular vet costs less than an emergency vet, but these guys KNOW THEIR STUFF and are GREAT at what they do! She had to have emergency surgery to relieve her bladder, which was clogged with bladder stones we had no idea existed. They called in a very practiced and talented Doctor who performed the surgery just in time to save our babys life. I would HIGHLY RECOMMEND METRO PAWS TO ANYONE!!! - At non-outrageous prices, they will absolutely be my pets vet as long as we live in Dallas!
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Heather Teverbaugh
ONLY ONE EXPERIENCE - BUT GREAT - would be 4.5 stars, if allowed. I, sadly, had to put my friend of many (13+) years down, and my vet is far from home. Metro Paws was recommended by a friend and close, so we went for my girls last appointment. The techs & doc were wonderful & caring - sweet & attentive to me and my girl. The room was not like an exam room, it was candlelit with a big bed for her. They gave me time to sit with her, before and after. I was not rushed. The only reason I did not give 5 stars was because the front desk staff wasnt overly welcoming - though I did not interact with them much. I know I was upset, but the techs and doc made a point to look past that and sincerely make eye contact and let me know it was going to be okay. Otherwise, Metro Paws (amazingly) made my last memory of my girl a good one. Thank you!
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Ande Hawkins
Wonderful people. You can really tell that they care about the people and pets that walk through that door. They actively listen, they communicate effectively, and work with you to find a solution to any problems you may have. I have went through two deaths with them, and each time they were respectful and understanding of what a troubling decision that is to go through. Their customer service is also wonderful, and they are always happy to take their time with you and explain everything thoroughly so you can make the best decision for purchasing medications and stuff like that. I am sad that I am no longer in the area and thus will not be seeing them again. Definitely recommend.
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Marilyn Morgan
These people are incredible! I love them. We came in at a busy time, but my little Dachshund had a terrible skin, hair issue. Had begun to scratch all the time. I couldnt sleep, and felt so bad for her. They were incredible. Caring. Helpful. Really.... I LOVE these guys. So great to work with. Very reasonable. My dogs mean a LOT to me. [3 Dachshunds] and these guys are the best!
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Marcus Edmonds
Great people, great service. Overall a great experience. Of note, there always is a complaint about cost. However, you are taking your pet to the Dr. They were very consciousness about pricing out each treatment and affiliated costs. They did not try to push expensive alternatives. We feel very comfortable with our 2 large dogs at Metro Paws Skillman.
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Andrew McAdoo
Metro Paws is OK. They make you get a chip to board your dog since they dont have an outdoor play area. Weve continued going there because of the great location, but I think there have to be better boarding options.
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A Private User
My dog and I were attacked by a loose pitbull. I rushed her to the closest vet (e.g., metropaw) and the team did a wonderful job. I felt that they treated my dog as a family member. I am in debt to them.....
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Giridhar Sreedhara
I prefer this place over any other vets that I have been to. They really care about their furry customers. The staff is friendly and make things easy for me.
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A Private User
They just informed me they lost my dogs medical records from his previous vet. Were changing vets.
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Bri K
Everyone was really friendly and helpful. Thank you for taking care of us and Sparky.
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William Mathews
Took my cat there and the people are so nice and completely fulfilled my needs!!!
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Melisa Taliente
Great service, caring staff, and reasonable upfront pricing!
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Barry Cole
I would recommend this veterinarian to anyone
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Daniel Bennett
Absolutely outstanding customer service.
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Rob Saker
They always take great care if my pup.