Category: | Dentist |
Address: | 4450 S Cobb Dr, Smyrna, GA 30080, USA |
Phone: | +1 770-433-1515 |
Site: | jlmdentistry.com |
Rating: | 4.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed Closed |
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Didi Henry
If youre looking for a dentist, look elsewhere. My experience has been beyond awful here. The first time I went, I was made to wait for over 30 minutes for my appointment and then another 30 minutes in the exam room only to be told by the dentist that they didnt have time to give me a cleaning because they were closing soon... When I came in for my cleaning today, I got to my appointment 15 minutes early, waited an additional 30 minutes to get into an exam room, then had to wait yet another 15 minutes to get my cleaning done by my oral hygienist only to be told that, if I didnt take off work AGAIN the very next day, I wouldnt be able to be seen until July. Yes. JULY. More than three months later. Are we seeing a trend here? They dont keep their appointments. They dont service their patients, forcing them to come in multiple times for something other dentists could do in one, maybe 2 visits. They waste their patients time. They charge you more than they say your procedure is going to cost (and then AFTER THE FACT tell you the initial price was an "estimate"). And their front staff is just rude. Dont believe me? Call them and see how they answer the phone and answer your questions. Heres a tip - just bypass this office all together and find a different dentist.
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Trina Latham
My experience was FANtastic! My initial call to the office was met by a warm, welcoming voice. For me, the 1st voice is paramount!!! If the 1st voice fails...thats it - next. I understand we all have bad days, but as a potential patient, long-term or short-term patient, customer, etc... I should not know that. Its called actor/actress mode when life is lemons. Dr. Manning is AWESOME! She will even answer the phone if her staff is too busy. How do I know? It happened to me. Now that is true customer service. Ok, JLM Dentistry dont make me have to change my review...lol. Thanks again!
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Harold Black
Lets start with the front desk staff. You call to make an appointment and they screen your chart to see if you should get an appointment. They are not trained dentist and should not be making decisions. Peoples lives could be affected. If it isnt a cleaning or filling they will try to refer you out to another provider. So unprofessional. It is a scam to get you in the door by offering dental implants, and other services but in the end they just do a cleaning and fillings and then refer you out to other providers. I will never refer this office to anyone.
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Ashley Salzmann
I made an appt. for a teeth cleaning for a Friday at 8:30AM. I took off work and arrived on time to discover the office empty and closed. Never in the days prior did I receive any notice that they had cancelled the appt. While waiting in the parking lot, I called and left a voicemail and emailed. Weeks later no one has still ever called or emailed me to address the issue. I will be taking my business to a reputable practice in the future.
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Joy Wade
I have been using JLM Dentistry every since she took over the practice. Everyone is very courteous and attentive. Dr Manning is the best. I could using some one else but I drive 45 mins. to go to her office because the way I am treated and how concern about my dental health. Any question I ask are answered to my satisfaction. They treat everyone like family. Everyone is great. Wouldnt use anyone else. Thanks
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Charlene Montfort
My first visit was Great Dr. Manning staff provided excellent customer service. The hygienist is AMAZING shes the most gentleness hygienist I have had EVER. They took care of me from the minute I walked in and to top, it off Dr. Manning have an incredible spirit shes the dentist that will make sure you have a beautiful smile and everything you need to accomplish that look.
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DeeJay Neal
I have to say that my first visit was absolutely the best. Its hard to find good customer service these days and Dr Manning and her staff offered the best customer service that I have received in a long time. They took care of me from the minute I walked in and made sure I had everything I needed to make this a welcome experience.
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Rohey Jobe
The best cleaning i had for over 7 yrs. They are a pleasant team, they made me feel so comfortable.... great customer service. I will recommend everyone to check them out. Hopefully they wouldnt change, because I dont feel like looking for another good dentist.
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james tompkins
I had a great experience with JLM Dentistry, There were nice and easy to talk with and communicate with. above all, the results of there work was excellent and profess. also beautiful and not so expensive. Thanks Dr. Manning !
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Patrick F. Baxter
I arrived for my appointment at 7a.m., and was promptly escorted to the treatment area where my procedure began. Dr. Manning made my experience very pleasant. She was extremely professional and made sure I was comfortable.
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Draion Burch
Dr. Jarrett is the BEST dentist. She is very knowledgeable and personable. She takes her time to make sure you understand the diagnosis and treatment plan. I would highly recommend her to my friends and family.
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Calvin Meloon
Dr. Manning and her staff are excellent. Ive never been comfortable with dentists, but they make me feel at ease, are attentive, and answer all my questions with enthusiasm. I highly recommend JLM Dentistry.
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Lydell Williams
I never have to wait once i get to the office. The staff in very friendly and Dr. Manning is very friendly and gives me all the information i need about my oral hygiene. I recommend her to all my friends.
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D Trade
Great experience. I arrived a few minutes late and they still able to see me. Dr. Manning is very personable. This was my first visit and I look forward to the next visit.
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Armond Scott
Great experience every time I go. Staff is friendly and always greet me like we are family. Checking out is easy and I love the text and call to remind me of my appointment
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James Bigelow
Experience was very accommodating. Dentist and staff were very welcoming and professional. Service was done timely and expertly done. Thanks all!!
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Kathryn Coleman
My experience was amazing! Very attentive and humane! (which is hard to find in a doctor) Would highly recommend
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Brent Johnson
The service was excellent. JLM Denistry integrate professionalism within a friendly atmosphere.
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SKYLA HUTCHINS
BEST TEAM IN SMYRNA!!! Very professional and yet personal at the same time.
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brandel bowen
A very nice group of ladies! They will get you right!