|Category:||Eye Care Center|
|Address:||11550 Legacy Dr #470, Frisco, TX 75033, USA|
|Working:||10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed|
I was at a Pearle Vision in McKinney last week and their selection of mens frames was very limited. I called up Town Crossing and Elliott answered the phone with really helpful directions and information on their selection. I got there and Inessa spent a lot of quality time with me explaining what would look good for my face and personality while leaving me to choose and consult with my wife. Elliott had my regular glasses ready an hour before the scheduled time that same day (I was travelling to California). He made a special extra effort to custom craft one of my lenses because my eyes are so different. He was also full of helpful tips. And Inessa was in constant contact with me over the phone. My sunglasses prescription was ready when I got back, in a week. I love the people at this store and both pairs of new glasses. There are stores closer and less expensive, but these people and the results are worth an extra drive and money - its been a fantastic investment.
Ibran Azim has a hidden treasure at this location. All the staff go above and beyond to ensure you receive phenomenal service and care. There is no hard sell of products or extra services. All of the staff is professional and highly skilled and knowledgeable. Ibran is very patient with everyone and goes the extra mile to make sure you are satisfied with your new glasses purchase. He as great questions to ascertain your needs and offers many options. I was at the mall and left that eye store because they were treating me like a number in a cue and waiting on me and several other customers at the same time. At Ibran Azims Pearle Vision he was staffed appropriately so he was dedicated to me until I was finished. He treated me like my business was valued and even thanked me and invited me back. What a refreshing and new feeling. I highly recommend this location for your eye wear needs.
COME HERE! Their customer service was like others have mentioned, go out of their way as best as they can. They take the time to work with you. My experience with them was one where I had shopped around and they had the best price. Find a frame model # and they can order that for you as well. True story...I went to another optical shop in a high end area and was quoted more than $200 for the exact same pair of frames with crizal sapphire coating (plus their customer service was poor). PS. Apparently all the PearleVisions are owned independently and run different than others.
My Experience at Pearle Vision was nothing short of amazing. I was consulted thoroughly while trying to decide on frames and was treated with care and respect, not just doing the purchase, but at all post-purchase points as well. The frames I ordered had a little knick from the manufacturing process and when I noticed it, a replacement was ordered immediately. Ibran and his staff were beyond courteous and I would highly recommend the Pearle Vision location in Frisco to anyone!
Super friendly and helpful. I tried ordering contacts online and they told me it would be 3-5 weeks to get them from a supplier and then a week to ship. Called Pearle and they claim they will have them here in 2 days. I will go back just because of the friendly service.
I had quite a bit of trouble with my new lenses because of sensitivity issues, but their customer service was great. They kept working with me until a solution was found. They were always friendly and helpful.
Amazing shopping experience! The owner and his staff are super nice and helpful. Worked with me on pricing and gave me a very fair deal. Even helped with insurance and picking out the best pair.
I had an Amazing experience there. The doctor was really kind. The staff was really nice and helped me get the best out of my budget. Very friendly people. Will definitely go back there.
Great customer service, very helpful and patient while my teenage daughter went though multiple choices of frames, wonderful selection to choose from!!
I GOT MY GLASSES FROM Pearle Vision. Personalized service and great care.Great staff members. I will always return to Pearle Vision.
My experience at this location was absolutely great! Very nice store and staff. Thank you for all the help.
Best customer service ever!!! They do the right thing always! Super happy I found them!
awesome service and quality products. They have good after purchase service as well
Frisco location is Closed