Category: | Optometrist |
Address: | 113 E Oak St #2c, Bozeman, MT 59715, USA |
Phone: | +1 406-587-2020 |
Site: | bridgereyecare.com |
Rating: | 4.3 |
Working: | 8AM–5PM 10AM–7PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–1PM Closed |
MT
MTserenity101
I was very impressed with the doctor, and the employee that helped me pick out my frames. I havent had my prescription in 5 years, and its been one of the most stressful things I have experienced. Along with the good, I must acknowledge the uncomfortable. I was very put off by the receptionist. I picked up a vibe that "I am better than you are." When asked about my hobbies, I questioned, "Why does that matter?" She made me feel like if I didnt answer, I would be refused service." I am Native Bozemanite, and Fourth generation Montanan. I answered, "Im a Civil Rights Activist." I am used to being attacked for that. Please check your snooty attitude at the door! Thank You again, to the professionals that did me a great service! Dont ever take your eye sight or your privilege for granted. We are all in this together.
JO
Joseph Cline
I would like to start by saying that the staff at this location were very nice and personable. They were able to fit me in sooner than other locations, and my appointment only took about 15 minutes for an update in prescription. That all said, I am extremely displeased with how much the service cost, and with how the situation was handled by the staff. I was charged $160 for an update in prescription, more than $10/minute. This was all out of pocket of course, because only after my prescription was updated was I told that they didnt accept my insurance. Upon asking other locations what their rates were, I found that I was overcharged by more than $60, even without insurance. Needless to say, I will not be recommending this location to anyone, nor will they be receiving my business in the future.
RH
Rhonda Newman
The doctor had very little patience for my 5 year old and seemed like he just wanted to be done with the entire appointment.Very poor customer service, office told me 2 weeks for my sons glasses to be finished. Drop them off two weeks ago called today to check on their status, glasses were just received at their lab in Ohio, I now have to wait another 2 to 3 weeks or longer because they do not have an estimated delivery time for me. Staff was rude when I inform them I would need to bring in my sons frames for the lenses rather than buying frames in house and told me if the lab broke the frames , they were not at fault. Over all, I should have just ordered from Zenni, it would have been faster and a better experience.
JE
Jennifer Fanuzzi
A few weeks ago, I visited Dr. Roth and staff at Bridger Eyecare. I had been having some pain in my right eye and other symptoms that concerned me. Dr. Roth examined my eyes for a very long time and put me through many tests. New glasses were prescribed. I was still concerned about my eye, so he examined me again, weeks later, to assure me and ease my anxiety. Each person there, from the receptionist, to the assistants, were very kind and knowledgeable. I recommend Dr. Roth and staff to anyone wanting the best service and a Dr. who truly cares about his patients. Jennifer Fanuzzi, RN
SK
sk rose
I really thought the Doctor was nice and prompt, but picking up glasses was a really bad experience. I do have Medicaid and was treated by the technician like I did not have an IQ nor had I ever worn glasses before. Im sure if you dont have Medicaid she would have treated you with more respect. I found that you have to make an appointment to pick up your glasses, then make you wait when they have no one looking or getting glasses fitted, just to find out you dont need them fitted and she just wasted your time. It was not what I was expecting after the Doctor was so nice.
DE
dean nally
I found Dr. Roth very knowledgeable in my post operative situation. Double Vision! Very positive, and concise. The staff also went out of their way to make me feel understood, as they were helpful. I have recently revisited, exploring options for Glasses, and will always consider them 1st in my decisions. Very Professional. Dean N.
KA
Kalli Reid
Dr. Roth is very personable and wonderful to work with! The staff before and after meeting with the doctor were super pleasant and friendly. The new location is beautiful and I didnt have to wait long for my appointment at all. I would highly recommend anyone to Bridger Eyecare. 5 star service and staff.
LA
Larry Stanley Photography
I am a photographer and I am VERY picky about my eye glasses. I spend my days looking, shooting, evaluating images on my monitors. Dr. Carl Roth and Bridger Eyecare provide the meticulous service and excellent eye care that I need for business and for playing in our amazing Montana backyard!
AM
Amy Pothast
Doctor seemed unsure of what he was doing. I went in a total of 3 times for the same thing and was charged over $500! They had told me in the beginning that it would go through my insurance, and it didnt. Then they refused to work with me to get the issue resolved. I am not impressed!
JE
Jean Conover
Professional, friendly staff, and Dr. Roth is the best! He never seems rushed, always answers all of my questions, and takes extra care to make sure the contact lens prescription is perfect.Were lucky to have such a great place for eye care in Bozeman.
LA
Laura Kirkland
Carl and his staff are excellent. They took the time to find me a solution for an unusual eye condition I have when other providers didnt take the time. Also helped my 12 year old transition to his first set of contacts with confidence.
E.
E. Nelson
As always, visiting BE was a great experience. Dr. Roth and his staff are outstanding. Fast, friendly and courteous. No wait time and a great selection of eye wear. Dont think youll find a better eye doctor in the valley!
J
J Sparks
Very warm and friendly. Excellent skills with the exam machines and information. Didnt receive the text when my glasses arrived but other than that, it was a wonderful experience. Looking forward to my fitting today.
RO
Rory Kain
Dr. Roth and his staff are professional, friendly, and dedicated to providing the best possible service to their patients. Personalized eye care at its best.
AM
Amanda Silvestri
Dr. Roth is great. Very thorough and I am very impressed with his background. The front office staff is wonderful as well. I definitely recommend Dr. Roth.
KA
Karen Durtka
The staff and Doctor are all friendly and competent. The office has a pleasant atmosphere, and the complementary mint-chocolate is always appreciated. :P
PA
Patty Ramey
This is the most amazing office. Dr Roth takes his time and listens to you, and the girls in the front are so nice and very helpful. By far the BEST
FO
Forrest Bagley
Great place! Very professional and welcoming. They have a new tech as of May 16, and she is WONDERFUL!
JA
Jason Uhlmann
Great experience, prompt, friendly, and knowledgeable. State of the art technology and scheduling.
NA
Naomi Stewart
Love Dr. Roth and his staff. Very professional, knowledgeable and friendly.
PA
Patrick McNair
Very friendly and very professional. Enjoyed it immensely.
JO
John Taylor
Excellent service, patient frames tech. Very thorough.
JE
Jeremy Ditto
Great folks and great place. Casual and professional.
CH
Christina Bakke
The staff are very friendly and helpful.