Insight Eyecare Center - Littleton

Reviews 3

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Amy Rodrigue

At my first exam the physician assistant had to come back into the room to double check to see if he placed eyedrops into my eyes. I go through the normal eye exam process and than I am given a pair of contacts to try out. I place them into my eyes and I cannot really see out of my left all that well and so the Dr.Shimonova increased the strength, which it is still blurry. I am told it is because my eyes were still dialed and it should go away in a little while. SO, I head over to the place where I get my glasses and proceed to order some glasses. I am thankful that they pulled up my old prescription and made a comment about how much better my eyes have gotten. I am curious and so ask them to show my my old prescription and than realize that something is not correct. I call the eye doctor and request a second opinion and get an appointment with a new doctor Dr. Lundien. Well come to find out the assistant (same guy who forgot if he gave me eye drops) had misread the glasses. My glasses are a -5.50 and a -5.00 and he somehow managed to get a reading of like -2.50 and -3.00. Moving forward I can hear while sitting in the exam room, the physician assistant explaining to Dr. Lundien what is going on (totally trying to cover is mistake) and I am just waiting. The new doctor does the exam and gives me a new prescription (OD 4-00 and OS 4-25) that I than go and fill at the eye glass store. In the mean time I am trying to fill my contact prescription and I have to call back over to Insight Eyecare because my contact script is not correct and was missing information needed to order them online. So this is now the 3rd mistake they have made in dealing with my prescription I come in for 3rd time with Dr. Shimonova and she acts as all is well and did not acknowledge there were mistakes made. I finally get my glasses once the perspiration is finalized and get the glasses ordered. After they come in I try them on and immediately knew they were not correct because I was not able to see things I once was. I finally call insurance company and they allow me to see another doctor. I went to this doctor today and have finally received a correct prescription and correct contact lenses that allow me to see clearly and sharply. I am not sure why the ball was dropped so many times here at Insight Eyecare; however, I am now out $90 that I basically just gave to this office for wasting my time. I will state I do not mind paying the $25 for the Retinal screening; however, I do feel I should be reimbursed the $20 co-pay and the $45 CL-Fitting and Evaluation I would NOT recommend Insight Eyecare to anybody unless you want an incorrect script and to waste your time.

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Lindsey Crowe

Called to order contact lenses for my husband. He apparently had 2 different prescriptions. I didnt know that. The price seemed really high. When I asked why so much I was told "thats how much they are". She didnt seem it was worth telling me I was ordering the wrong ones. And of course we couldnt exchange them. Paid almost 100 more then I should of.

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Melissa Belleau

I have been going to Insight for a number of years and have had nothing but great experiences. My provider is Dr Zemke, who is extremely knowledgeable and caring. The office staff has always been pleasant and gone the extra mile to help me. I highly recommend Dr Zemke.