Category: | Eye Care Center |
Address: | 4009 Old Denton Rd # 124, Carrollton, TX 75007, USA |
Phone: | +1 972-939-6567 |
Site: | viewpointvisionclinic.com |
Rating: | 4.6 |
Working: | Closed 11AM–7PM 10AM–6PM 11AM–7PM 10AM–6PM 9AM–2PM Closed |
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A Private User
I visited this office because it was listed on my insurance providers website as one of the optometrists that accepts my insurance (Davis Vision). Unfortunately, my experience was not a very pleasant one. The equipment used for the exam was antiquated and did not include the more recent retina exam or specular microscopy. Dr. Cothran seemed to think I was lying to him when I told him that I had difficulty focusing with the trial contact lens he asked me to try on. It was a lower prescription than what I had been previously wearing, but finally agree to change the prescription. At checkout, I was being overcharged $88 because of what the staff claimed to be a "premium" fitting. I had them call the insurance and got it sorted out and only paid the $20 co-pay that my insurance required. Needless to say, I wont be going back to this place. The doctor and staff seem more interested in selling me overpriced glasses and contacts than in the well being of my vision. There are much better optometrists out there. Next year I am going back to my previous doctor (who was excellent by the way) even though he is out of network.
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sarah bennett
Staff is very kind and friendly Dr. Kudder knows what hes talking about. He doesnt hide anything from you. He tells you the truth about whats going on with your eyes, bad or good. The test and equipment they have are the newest and best. I liked not having to have my eye receive a puff of air!!! They also were very up front with me on the cost of the exam and any additional cost it would be for additional tests. At the end of the exam the friendly staff helped price out which deals would be best for me since I needed both glasses and contacts. It was all broken down for me on a piece of paper no guessing game. They have a wide variety of glasses to choose from and another friendly staff member will help you find just the right pair. I would give viewpoint vision an A+ for friendly service and thorough exam. Would highly recommend them!!
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Lee Ferguson
I actually quit going here 8 years ago because the customer service was so bad. However, over the Christmas holiday, my glasses were broken and scratched by accident. They reinstalled the lens so I could at least use the glasses and recommended I return to the place I bought the glasses because the scratch should be covered under warranty. Turns out it WAS covered under warranty and cost me nothing to replace the scratched lens. Today (01/26/16), I was experiencing some symptoms of retinal detachment. I called them at 5:45PM to see about getting an appointment. They told me to come in RIGHT AWAY. They did all the necessary tests and told me what the issue was. They close at 7PM, but I didnt leave until about 7:20PM. EVERYONE here is very nice and helpful....SUCH A CHANGE from the previous personnel!!!!
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Rebecca Dugan
They were great! The girl was very friendly over the phone making the appointment and took the time to get my insurance information to give me a heads up of how much to expect to pay. When I got there they were very professional and thorough, the technician explained what each machine was checking in my eyes. The doctor was great, especially after I had not had my eyes checked in several years he made sure to educate me on the importance of eye care. They helped me pick out glasses and explained all of the pricing and discounts they offered. I was very pleased and would highly recommend them to anyone!
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Lucas Barton
My glasses have been bound by duct tape for far too long. This place was great! I have been to a number of corporate chain stores been treated like a number and rushed out the door. Not here, private practice is the way to go! Personalized care, dedicated staff and very honest and informative customer service. The staff was very open and friendly, Doctor K. was very enthusiastic and happy to answer all of my annoying questions. I didnt just find the right pair of glasses, I learned a lot too! I would recommend this Office to anyone looking for new glasses or contacts.
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Kenneth Moore
My visit to Viewpoint Vision was great. I stopped by to verify if they accepted my vision coverage and scheduled an appointment for the following week. I was able to re-schedule my appointment with no problems. The staff was very friendly and helpful. They informed me of my options and treated me with respect and patience. Check them out for yourself. You wont be disappointed!
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Ken Key
The staff the doctor everyone involved in my examination took time to carefully explain and go over all the details and made me feel much more comfortable with the decision that I had made after my experience I know I made the right choice and selecting an eye care professional that listens to what I have to say I found a new doctor for life
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Kelly Rogan
Everyone at Viewpoint Vision is so helpful, friendly and professional! The exam was thorough and every procedure was explained as we went. I am on a limited budget and Emily was so understanding. She patiently showed me frames that would not only look good, but that were covered by my insurance plan! I would highly recommend VV to everyone!
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Brook Hevalow
Dr. Kuder and staff were amazing! From making my appointment to working through insurance issues, from my eye exam to selecting frames - they were very courteous and professional. Dr Kuder spent as much time as I wished answering questions and verifying I understood my eye health.
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Eric Blackburn
Went by to look at frames and order new glasses today at 5pm. Their website says they are open till 6pm, their hours sign says till 6 pm, yet nobody was there. Obviously, I am not happy about wasting my time and gas to go to a business that isnt open when it is supposed to be.
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Lindsey Roming
The best eye care you can get! I have been going here for the longest time and I have never had a bad experience. Everyone takes really good care of you from the moment you walk in the door to the moment you leave. Dr. Kuder is phenomenal, I wouldnt have any other eye Doctor!
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Stephanie Wirt
Completely impressed and happy with the staff. Everyone was very friendly and approachable. Had answers and didn’t make me feel out of place. Seems like everyone that came in also were very friendly and happy to be there.
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Talisa Downen
Everyone was so amazing, the staff was accommodating and polite assuring we had a great experience. I would recommend this office to everyone they truly were a great and professional team.
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Liza Vega
Dr. Kuder is not only a phenomenal doctor and listens to your issues, he resolves them as well. Quick and easy and has you out in no time. Thanks for all your time and assistance.
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Janet Yount
Viewpoint Vision provided excellent eye exam with excellent professionalism. Appt was on time. Dr was thorough & helpful. Staff was courteous & efficient. Would highly recommend.
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Megan Wilson
Fantastic experience. Great office staff, great technician, great doctor. Everyone was so knowledgeable and the office staff took the time to help me pick out new frames!
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Kelley Vaquera
Great experience, from the time we walked in, to the visit with the doctor, all the staff very professional. They all made it a wonderful visit!
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Pati Gann
Awesome experience! Lists of great information about my eyes. Very stat of the art equipment. Helpful staff. Great $ for what I got!