Category: | Veterinarian |
Address: | 701 S Valley Dr, Las Cruces, NM 88005, USA |
Phone: | +1 575-524-2894 |
Site: | schumacheranimalclinic.com |
Rating: | 3.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
MO
Monica Kiser
Went to the shot clinic that they held in the parking lot of East Picacho Elementary today. I went to pay with TWO twenties ($40 total). One gal with a nose ring was trying to sell me heartworm pills and I told her I couldnt afford it because all I had was $40 cash, (as I showed her my money in-hand). The shots for my dog cost me $25 total. I gave the gals my money and they would not give me my change at the window, they said, "we will give you your change in the back of the truck", where the shots were to be given. Hesitantly, I went back there to get my change and be with my dog, and the gal tells me I only gave her $25 total!!!! They all affirmed they had only one $20 bill in the till, and they looked at me like I must have been mistaken. Someone back there is definitely not being truthful, (and likely has a pocket full of cash). The gals in front saw me wave the TWO 20s as I said I could not afford heartworm today. Someone pocket my cash. Im grateful I am not a person in need... What if I needed that $15 to put gas in my car??????????? Or buy food for my kids????????¿??????? It makes me very upset. On the shot documents there is no indication of the cost of shots, no receipts, no nothing. No good. We were rushed right to the back. Awful experience... I will never use this clinic ever ever ever, and I would most definitely never recommend it to anyone. They should learn to screen their employees... ATM machines do not give out $5 bills and those two twenties were the only cash I possessed. It was cash or check only that they accepted with NO RECEIPTS GIVEN!!!!!!!!!¡!! RED FLAG!!!!!! My mistake for going. I only hope they actually gave my dog the proper vaccinations.
AS
Ashley Lee
I couldnt believe the lack of empathy that I got from this woman. It all boiled down to money as she claimed that it would be over 900 dollars to treat my puppy for parvo and that everywhere in Las Cruces would charge me the same. I took my sick puppy home in tears and called silver city Advanced Vet Care and I had never received more compasion and understanding. And that 900 dollar claim "doctor" Schumacher made was crazy expensive compared to what I paid Dr. Bradberrys clinic. Recently my nephew was completely taken advantage of at this clinic. He was told a completely different price to get his dog the surgery on Friday and by Monday the price more than doubled. He was given one minute to decide on taking his dog in critical care home or to have him euthanized and He ended up feeling pressured and bullied into the decision of euthanizing his furbaby because the price was to much for him to come up with in one minute especially since the original price of the surgery was now the price of the stay during the weekend and he had to pay that. I am glad she has made those who gave her high ratings but I will never forget how worthless she made me feel and my nephew feel. I can definitely say I will never be advising anyone to her.
MA
Mary Janke
Very positive experience with Dr Kyle Schumacher and her staff. My regular vet referred me to Dr Kyle Schumacher for endoscopy on my cat in hopes of avoiding major surgery to retrieve a foreign body from his stomach. Even though I was not a regular client, I was treated exceptionally well. She talked to me and examined my cat and addressed all of my questions and concerns, as well as what I should realistically expect, before I left him. Less than two hours later she called to inform me that the procedure was a success. When I picked him up that afternoon, her office was very busy but she took the time to personally talk to me about what she had found and provide aftercare instructions. And, it all came in at below the cost estimate. Thanks to Dr Kyle Schumaker and her staff for everything.
BR
Bryant hewes
We hat I just learned about this place is they DO NOT care about emergency. My mothers chihuahua food was cought in this contraption and when I knocked on the door, she said it was closed. I asked her 3 times for a refrence but she couldnt think of one. Then she said "well for 100 dollars more" we can take her right now". I said I dont give a f**ck she just needs help and she replied I dont like your attitude and shut the door. I understand her getting upset about my cursing but to denie the dog medical care is beyond me. I will never trust people like that with my animals. I took her down the street to South walnut, they were on break but they STILL took her. I see alot of good reviews, but if you have a emergency I suggest you take your animal else where.
MA
Malinda L
Dr. J. Kyle Schumacher, I understand that the piece of paper hanging in a frame on your wall says that you are entitled to practice as a veterinarian. However, your lack of empathy, your heartless and hurtful tactics, your shameless dances around a set price for a procedure and your absolute utter lack of ability to give a damn make you the most unqualified person I have ever met to hold a position in which compassion should be one of your most important assets. In addition to everything else, you gave my son less than 30 seconds to say goodbye before you injected his friend – his companion – his dog. If I can protect anyone else from experiencing the way you have made my son feel, then I will feel a small bit better about the events of the last few days.
MA
Marisa Thompson
We love Dr. Short and the whole team at Schumachers! We have 2 dogs - one dogs whos only needed shots but our other dog has had 2 (TWO) emergency procedures over the last 3 years. One was an abscessed tooth and the other was a terrible skin infection. Both times Schumacher Vet Clinic was very helpful (even taking late calls in the night) and the total costs were reasonable too! My moms a retired veterinarian, so I cant help but ask her opinion of what our vet recommends (and the associated costs). Moms always impressed with the treatment recommended by this clinic and thinks theyre charging a good fair price for services and meds. I fully trust them and recommend their services to everyone with adored pets!
A
A Private User
Excellent and compassionate care. Our Cane Corso Mastiff, Darby, showed distress early last week. Dr Kyle took her in that morning and was alarmed at her heart rate and beat. She was very good at explaining what she saw on her EKGs and contacted a cardiologist in Gilbert Arizona to determine the next step. He suggested what to do to stabilize her and advised we get her there as soon as possible for further testing. Dr Kyle kept us informed every step of the way. Unfortunately, Darby never made it to Arizona but is now buried in a pecan orchard on Dr. Schumachers property. The whole staff was wonderful, especially Dr. Kyle who we feel did everything she could possibly have done.
WI
Wiley 38
We had been going to Dr. William Schumacher for almost 30 years and were always treated with respect and compassion. Now that he has retired, things have changed. The connection and compassion are lost. We had always been extended the courtesy of making monthly payments, and we have never missed a payment. But the final blow was several months ago, when Viola, the receptionist, loudly proclaimed that "we are trying to get rid of this payment plan crap" to my husband, while in the waiting room with 6 other people in it! My husband had never been so humiliated and angry. We are looking for another vet.