Northwell Health-GoHealth Urgent Care

5165 Merrick Rd, Massapequa, NY 11758, USA

Category:	Urgent care center
Address:	5165 Merrick Rd, Massapequa, NY 11758, USA
Phone:	+1 516-858-3724
Site:	gohealthuc.com
Rating:	4
Working:	9AM–5PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–4PM 8AM–4PM

Location

Photos 2

Reviews 11

Jean Marie

1. I WAS TOLD TO COME 10 MINS EARLY FOR AN 8 AM APPT . AT 8 AM I WATCHED OUTSIDE , IN FRONT OF THE DOOR AS THE GIRLS AT THE FRONT DESK WERE TALKING AND ONE FILING HER NAILS. THEY LET ME IN AT 8:08 AM AND TOLD ME THE DOOR HAS AN AUTO LOCK ON IT. (THEY SHOULD HAVE HAD THE COURTESY TO OPEN THE DOOR AND TELL ME TO SIT IN THE CAR. 2. DR. MISDIAGNOSED ME WITH A VIRAL INFECTION WHEN IT TURNS OUT I HAD CHICKEN POX. (I ADVISED MY BOYFRIEND HAD SHINGLES AND HE SAID SINCE I NEVER HAD CHICKENPOX I COULD NOT GET SHINGLES, BUT HE DIDNT REALIZE I COULD GET CHICKEN POX AT 60 YEARS OF AGE. 3. AS THEY WERE TRYING TO RUSH ME OUT, 15MIN VISIT I GUESS, I ASKED FOR A DRS NOTE AND THEY MENTIONED HOW BUSY THEY WERE (3 PATIENTS) TEY GAVE ME A GENERIC EXCUSE FROM WORK FOR 1 DAY WITH NO DIAGNOSE . NO REASON 4. I RECEIVED A TEXT ABOUT THE VISIT; I REPLIED I WAS NOT HAPPY. THERE REPLY WAS THEY WILL CONTACT ME AND THEY NEVER DID. 5. although I WAS THRILLED THEY WERE OPEN ON A SATURDAY, WHICH MY DR. WAS NOT, IT WAS A WASTE OF TIME AND MONEY FOR THIS CASE In August I find out I was charged and had to pay out of pocket through my insurance company $250.00 for t he 10 minute service which ws taking my temperature and the misdiagnosis

M Roll

Went in without an appointment for sprained ankle. The registration went smooth and the PA saw me quickly. They are up to date technology but of course the blood pressure machine and the xray machine gave us some problem at first. However, once working the xray machine was great, portable and convenient. The tech was very good as was the PA. They had everything there I could possibly need for my injury. , The PA called me back later after the radiologist read the xray and again three days later to see how I was doing. Great service.

Michelle Vitiello

Went to this urgent care as I recently switched insurance companies and needed to see a Dr same day for illness. It was an easy check in process and I was quickly seen by the PA. I very much appreciated the lack of wait time. The PA was very thorough and the test results of my bloodwork were followed up first thing the next morning--for once I didnt have to follow up with a doctors office. A great experience start to finish.

Vincent kelty

Been here a few times, always over an hour to see someone. Crazy. And im the only patient at this time. Staff is laughing and joking around....Doc/PA nowhere to be found. Maybe they called in sick. There is 0 "urgent" about the care received. Will never be back!

Sharon Kozlowski

I had a an experience like nothing before going into a drs office it was very pleasant everyone was so nice the whole place was immaculate the wait was short the drs were very thorough and answered my questions it was great thank you to everyone at North Shore

Lauren sparacino

I am really disappointed! My child was in pain and I went there so that I wouldnt have to go to the hospital but they closed! They close way to early! So before you go check the times!

Viktor Neyman

Very professional and educated staff, quick service. Quickly identified that my son didnt have Strep. Thank you

Anna Resulovic

Great team of professionals, courteous,caring, helpful. Will recommend to all my friends .

Jill Werf

They are so wonderful here. The medical assistants, docs, PAs are amazing!!

Mike Weston

Expedient service. Very friendly and insightful

Judy Snow-Staib

Great place