Category: | Urgent Care Facility |
Address: | 37 W 23rd St, New York, NY 10010, USA |
Phone: | +1 646-596-9267 |
Site: | citymd.com |
Rating: | 4.1 |
TA
Tara Batista
CityMD saved my life. I have been to CityMD on 88th and Broadway 7 times between March 1st -15th. They performed emergency surgery on March 1st by incising and draining an abscess on my thigh. The doctor was quick, compassionate, and thorough. He had to pick out the bacteria which had compartmentalized with tweezers! This created a one inch deep hole in my leg. I was in a lot of pain but he kept telling me that I was doing a great job. They gave me crutches, sent the bacteria to a lab, prescribed two antibiotics, and oxycodone. They packed the wound with guaze and I had to keep coming back for repacking. They did not charge me for the emergency surgery or any of the follow-up appointments. It turns out the infection was MRSA. They later did a nasal swab to find out if I was a carrier of MRSA, and even though I wasnt re-prescribed more antibiotics including topical, nasal, and more oral just to make sure the bacteria was completely out of my system. Three weeks later I was MRSA free, fully healed and running a track workout! From crutches to a track workout in three weeks. Very little wait time. One time we did have to wait and they passed out snacks in the lobby.
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William Frazier
Walked-in with a visible limp from a motorbike accident and was told that the wait would only be 20 mins. An hour later I notify the front desk that I have to leave and they have the audacity to ask me if I told the medical staff that I was "cancelling" the appointment - to which I could only respond - no, I have not been seen by anyone during the hour I sat waiting to be seen and then I proceeded to walk out. A few minutes later a front desk person runs after me on the street (I didnt get far because I have open wounds on my leg) and asked me what my name was....it was as if I hadnt just given them my name, photo id and insurance card...smh. Based on this experience, I cannot recommend this place to anyone who needs urgent care unless you have time to wait in pain all day....There are other, more responsive and better managed urgent health care facilities in this city so go find care elsewhere before considering wasting your time and $$$ here.
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Tom Lewkowitz
Excellent place for urgent / non hospitalized care! This was one of the best health care experiences I have ever had. I woke up in the morning with unpleasant symptoms that called for a doctors visit. I found that no Doctors office could do a same day visit except for CityMD. I walked in that morning, filled out paperwork, handed them my insurance and was in the examining room in 15 minutes! No wait and tons of smiles from the front desk! The doctor was not condescending (which is one of my pet peeve about some health care professionals) and very helpful. The front desk had a printout prepared of my diagnosis and prescription. The use some great technology here to improve customer relations and efficiency of their office.
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Ross Abler
Beware of the cost: $240 for 3 minutes of the doctors time (in my insurances network). When I called up asking why they were 3x as expensive as other urgent cares I was told that was their contracted rate with anthem. Your reference point should be the competition (aka other urgent cares), not a contracted rate you wrangled out of my insurer who clearly doesnt have my wallet as their best interest. After complaining they brought the bill down to around $200. Still unreasonably high considering I havent paid more than $80-$85 in network for an urgent care ever. The place is clean and the doctor was knowledgeable, but if I provided good service and charged my client 3 times the market rate Id lose my client and get bad a review.
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Melissa Tanzosh (Simson)
I dont even have a regular Physician anymore - I love City MD. Ive been lucky everytime and hadnt had to wait, and I see a dr when I need it and not wait days for an appointment. They are even open during really bad winter storms last year and weekends which is a life saver. Ive been to City MD for everything from Severe Stomach Flu ( I even got an IV there!) to sinus infections, colds & strep throat. Theyre nice & friendly yet professional and get you in & out. I like having one in the neighborhood, knowing I can go there whenever and be seen almost right away.
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Jesus Bencosme
I went to the CityMD on 23 street on Wednesday because I was in a lot of pain in my forehead and sinus area. I explained to the doctor and even suggested that I may have a sinus infection. The doctor insisted that it was just allergies and prescribed a nose spray. Today Thursday I woke up in extreme pain and could not go to work. Decided to go to the CityMD in Forest Hills Queens where I was seen very quickly and was diagnosed with a sinus infection. Is amazing how two offices from the same company provide such different patient care.
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John Anthony
My first visit to City MD and it was great everybody was professional nice they saw the pain I was going through they took me in I didnt have a long wait they took an xray and what I was dreading was true I had a broken rib and the doctor I had was Dr. Flores and she was absolutely fabulous very professional caring and what every doctor should be thumbs up 5 stars she should be Queen Dr. As well as the whole staff was fabulous including her assistant the doctors assistant I wanna say thank you to everybody at City MD
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Amber Deister
Ive now had a few experiences with CityMD due to an unfortunate incident with a kitchen knife. The office is clean, staff are professional and helpful, and Ive always been seen within five minutes of arriving. On my last visit to get stitches removed I was seen by Dr. Zebuda. He was hands down the best doctor Ive ever encountered. Not only was he conscientious when taking out the stitches (which were still a bit tender), but also very thorough in his assessment of the wound. Thanks CityMD and Dr. Zebuda.
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Nancy Laracuente
I would like to thank Dr. M. Walker and his assistant for quickly working with me on Friday 5/12. I had a major food allergy reaction and I was in desperate need for medical attention. My daughter suggested to walk in to the citymd on 23rd street. They quickly attented to me and Dr .Walker calm me down and rapidly started medical care. I couldnt breathe and my chest was so tight. I never experience this reaction in my lifetime. So thank you for your kindness and help. I recommend you anytime
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Gustavo Pertuz
apprehensive doctor, Diane Giorgi, who seemed unsure of what to do or how to talk to a patient. she should not be working as a doctor--useless-- wouldnt give a prescription for my IBS medication with some ridiculous excuse. makes me wonder if she was a real doctor. the nurse check my vitals but didnt give me the results. the reception staff were ok i wasted $50 copay and my time!!! i would recommend the citymd on 14th were everyone is professional and the doctor is not afraid to do his job
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Audrey Davis
Ive been there twice. The first time I waited for over an hour before being seen. During my most recent visit, I had a very short wait time, which was great. However, the doctor only spent 5 mins with me. He looked me over, told me it was just a sore throat and gave me antibiotics just in case it didnt get better in a few days. I am still not better. I asked to come back in and they said they do not do follow up visits....