Category: | Urgent care center |
Address: | 8945 N Westland Dr, Gaithersburg, MD 20877, USA |
Phone: | +1 301-330-0006 |
Site: | myurgentcarenow.com |
Rating: | 3.5 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–6PM 10AM–6PM |
HO
Horacio Gonzales
Well sure enough it was easy to get in and get seen by a doctor ..I was the only one there ,the front end people were ok and the place was somewhat clean the Dr. Vaser was nice and attentive , but thats were all the niceties end !! after filing in my prescription she gave me for my back pain and cough Tussionex felt good enough to go to work the next day ,now the Doctor had prescribed Tussinex for both since it has codine and it would help me with my back pain as much as my cough ,when I got home I didnt realize it had spilled in my backpack ,I musnt have closed it or something ..so I called in to the clinic and asked if I could get something in a tablet form to avoid this...instantly was told they wouldnt give me anything since other patients lie and say that alot to get more tussinex and that "sorry" btu that was not their problem and was hit with a bunch of answers without hearing fully my case was met with a barrage of sorry, too bad ,we just gave it to you yesterday all while not hearing what I was saying ...finally after I was shocked and couldnt understand she abruptly transferred me to the Dr. that day who I could not understand due to his heavy Indian accent and was very dissmisive and standoffish and would purposedly repeating my questions and patronizing me with a "maybe you have pneumonia " over and over ..I told him I didnt understand why he kept mentioning that over and over until I realized it was a tactic to frustrate me and get me to hang up ..well I was insenced and asked him why he was treating me like that and was only trying to ease my back pain which I still had ...to thai he kept saying ok?..ok?..ok? and finally hung up on me. Do not come here they are very helpfull if you have money or insurance with a smile..but if problems arise like me they treat you with contempt and get rid of you without hearing you out. I still have back pain and numbness in my left leg and have to other recourse but to seek help elsewhere I..I feel like I was uesd for my insurance but not taken care of ..Im soooooo sorry I came here.
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A&S Kavanaugh
This place is terrible. I went there with my 1 year old because it was the only place close by I could find while we were in the area visiting family (we are from out of state). I knew I shouldnt expect much considering it is not a pediatric care facility and it is an emergency clinic and not my regular pediatricians office. I thought because they had an entire page on their website dedicated to "pediatrics" and state "Our board-certified physicians and medical providers are well trained and experienced in seeing children of all ages." that it might be okay. I was wrong. We showed up at 10:05 am, the doctor wasnt even there yet. I was okay with that because the weather was bad. I filled out paperwork and was told I had to pay $100 up front because they couldnt contact my insurance company. I thought that was strange but went ahead and did it because you cant put a price tag on the health of your child. They had no working thermometers in the entire facility! The two ear thermometers did not work so the girl from the front desk took us to another room to use a regular thermometer under the arm. It said my sons temp was 106! I let it go and waited to see the doctor. When she came in she asked what was going on and kept restating what she thought she heard from me which was absolutely not what I told her. I was concerned with my sons ears (he had recently finished antibiotics for an ear infection and had been very fussy and not sleeping the previous 3 days) and just wanted him to get checked out before we flew back home the next day. She kept saying I was concerned he wasnt eating and insisted he had diarrhea when I never mentioned anything about either. At this point I had to walk out. I requested my card be refunded and left. The money was returned to my card within 48 hours like they said it would be. For this I will rate them a 1 instead of 0. Do not take your children to this place, or yourself for that matter!
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Clive Berkley
The weather has been pretty bad lately and I was surprised that this place was open during a snow storm, thank god. I had a high fever and a terrible cough and I thought I might be coming down with pneumonia or something. When I came in there the place was pretty empty and they had me filling out forms right away. I dont have insurance so I was getting a bit anxious but thats what a place like this is for I guess. After filling out the forms (there are like 3 sheets of forms you have to fill out) I waited for 10 more minutes and the doctor saw me. The room I was in was nothing special, pretty standard for a doctors office but at least it was clean. The doctor started by asking me questions about my symptoms and overall feelings. He took the standard heart beat test and listened to my lungs as I coughed. Next he told me that the only way to really verify that I didnt have pneumonia was to take an X-ray of my lungs. At this point I got worried again because like I said before, I dont have insurance. They ran me through the costs and it ended up being ok especially since its my health. I dont skimp out on my dogs medical bills so why would I skimp out on mine. I had to wait for the X-ray person to get things ready. The x-ray room is at the back of the clinic and once again looked like a pretty standard doctor setup. It took about 10 minutes to do the X-ray process and another 15min for them to get the results. Thankfully the results came back negative and it was just a bad cold.
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Amy Israel
I was forced to go here because I now only have medical assistance. I only go here because I need my prescriptions refilled. The quality of the staff is ok. Just ok. Sometimes below average. The doctor I saw I did not like.i got a weird feeling from him that he really wasnt very educated and he just was faking things. They over refer you to every sort of specialist they can dream up that I dont want to go to and Medicaid isnt going to approve. I have learned to avoid regular hours to avoid dr. The nurse practitioner is kinder and more realistic and just wrote me my prescriptions without too much bs and requesting more tests. Ack! I just had my labs done and they were fine !! Blood pressure fine!! If your prescription has run out dont expect anyone to tell your pharmacy or let you know!! A very rude young man refused to issue my pharmacy a few pills until I could get my new dr appt! This is my high blood pressure meds. If a patient is out you cant just refuse to let them continue their prescription!!! Good god they are the very lowest of the low in minimal care. Dr sent my BF to ER cuz he thought he was having stroke. Ignorant fool ran up his insurance freaked him out when all he had was muscle spasms!! Do they get a cut of all referrals and extra tests requested? Thank you for reading. I wish I could go somewhere else but Im afraid to go to all that trouble with Medicaid