|Address:||2401 S Orange Ave, Orlando, FL 32806, USA|
|Working:||7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–12PM Closed|
A Private User
Took my dog to this Vet for "cherry eye" because it is so close to home. What a mistake. I should have known by the way the staff answers the phone. They are uncaring and cold. The doctor is arrogant and just keeps insisting on repeat visits at $45.50 a pop just for the exam. He refused to do anything until after he came back from his Christmas vacation while we had to spend our holiday with the dog in terrible discomfort. Imagine if you had a large gland coming out from under you eyelid! How would you feel?? Beware! Plenty of other vets in the area. Call them first!!! Just in case you do not believe me.... Below is the estimate given to me for surgery on a "cherry eye" in one eyeball. After consulting another vet, I was told that surgery is not the only option. With eyedrops and other medication, the "Cherry eye" can go back into place by itself. This option was NEVER given to me by the money hungry arrogant Vet at Kirkpatrick Vet Hospital. Here is the actual estimate give to me: Harderian Gland (tacking/One) $339.50 Preanesthetic injection $20.39 Induction- injection or mask $42.52 Maintenance- Isoflurane gas $42.52 Respiratory monitor $14.07 Hospital injection $22.70 Sterile Instruments/supplies $27.00 MISC $75.00 Vet Test General Profile $109.50 Total $693.20 When I questioned these charges I was told that only the $109.50 charge for bloodwork could be waived if I signed a waiver and the $75.00 misc charge could not be completely explained as to what that included. After listening to the second opinion, guess what!! The "cherry eye" is GONE!! Not only did I save $700 but my dog did not have to go through the trauma of surgery on his little eyeball.
I have taken my pets to Kirkpatrick Veterinary Hospital since I moved to Orlando in 2009. I have never had a bad experience with any of the staff members. I called to make an appointment on Wednesday and I was informed that Dr. Patino was out of town on vacation, and that I would have to see a relief veterinarian. I walked into the office; as always I was greeted in a cordial and friendly fashion. The technicians and Victor are very nice and accommodating. However, i could feel some tension in the atmosphere and I understood what was happening when this relief vet walked into the room. She had a nasty and condescending attitude towards me and my pet. The whole experience was very uncomfortable, not just because the way she was talking to me, but also by the way she treated the technicians. I looked at her name tag and I asked what her name was. This womans name is Lisa Bump; a disgusting, nasty, abrasive veterinarian who has a very condescending tone towards the clients and staff members. I could hear her yell at the staff members down the hallway.I do not want to see this disgusting human being ever again. I love Dr. Patino and everyone and Kirkpatrick Veterinary Hospital, but if Dr. Patino goes on vacation again, and this nauseating, low life woman is filling in for him,I will wait until I can see him or I will take my pets somewhere else for that matter. I wasnt sure to post this review but I have to voice my experience and let everyone know of this scumbag. This review is specifically written again this vet; this is not directed towards Dr. Patino or his staff. Be aware of this grotesque, ridiculous and despicable so-called veterinarian. Her name is Lisa Bump.
Kirkpatrick Veterinary Hospital has been caring for my cats for 15 years. I trust them completely to do what is right for my cats. The staff is extremely compassionate, competent and caring. When one of my young cats broke his hip Dr. Patino performed a femoral head ostectomy at half the cost of a specialist at AVS. Everything went well and he healed nicely. Dr. Patino has saved the lives of more than one of my cats over the years. I know that Dr. Patino and the staff and Kirkpatrick will always do what is best for my pets. Connie, Nicole and Fernando are exceptional Vet Techs. Connie is amazing with animals and was able to handle my very frightened cat who hated going to the office. When my cat was diagnosed with inoperable cancer they helped me to keep him comfortable for the next 8 months, and Connie came to my house to administer his shots to alleviate his pain. When it was time to say goodbye to him Dr. Patino and Connie came to my house and I was able to be with him to say goodbye, something I never thought I could do. It was a peaceful and loving experience. Victor the office manager is very kind and helpful. I work crazy hours sometimes and he is always flexible with scheduling of my appointments. I highly recommend Kirkpatrick Veterinary hospital.
A Private User
Wow. Weve gone to this vet for about 6-7 years. We are DONE going there! I am so disappointed. We have a rescue dog that just went through her 2nd heartworm treatment. Picked her up, she had a gash over her eye and they had no idea how it got there. Her mouth was practically glued shut because she was so thirsty. I immediately gave her water and she drank and couldnt stop....even when she got home! I measured her food out exactly and had directions taped to the containers and there was a TON left over after only 4 meals so I am convinced they missed feeding her some. What a TERRIBLE experience after paying over $900 in getting her healthy. Last time our other lab went there, they misdiagnosed his eye....sent us to a specialist and we ended up over paying by $400 and the specialist said that it was simply a scratch that needed to heal. The older vet there is great (Patino) but you never get to see him anymore. DONE!
Over many years Kirkpatrick has taken care of our many pets, always with a friendly, personal touch. But recently, what Fernando did for us reached into the realm of "heroic". Our dog Tandy had swallowed a sharp lancet used to test her blood for glucose thinking it was a treat she might grab when I was wasnt looking. We called Kirkpatrick for help and Fernando immediately took the call and talked us through the tough task of forcing her to throw it back up. He was calm and kept us on track to get this object out of her before it was too late. Everything came out fine when that lancet reappeared and we were saved from the possibility of a tough surgery or worse. Fernandos father, Dr. Patino has an almost angelic approach to his work and clients and always makes us feel comfortable about bringing our beloved pets in for their checkups and other needed visits.