Category: | Animal Hospital |
Address: | 1401 Howell Branch Rd, Winter Park, FL 32789, USA |
Phone: | +1 407-645-0779 |
Site: | vcahospitals.com |
Rating: | 4.4 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–7PM 7:30AM–6PM 7:30AM–6PM 8AM–3PM Closed |
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A Private User
We love the vet that helps us out here. Shes extremely nice, attentive, and always takes her time during appointments. I highly recommend VCA Howell Branch for pet care. Boarding, on the other hand, isnt so great. We arranged for the vet to spay our dog (which was potty trained). The surgery was on a friday and we were going out of town so we decided to leaver her there for the weekend. When I picked her up on Monday, they brought her to me smelling like feces and with dried feces all over her rectal area. I asked what happened and the guy behind the counter said that she pooped in her cage and must have gotten some on her. Like I mentioned, my dog is potty trained. The only time she will do anything inside is when not taken out for a long period of time. Furthermore, if any of the dogs happened to soil themselves, wouldnt cleaning them before returning them to their owner be ethical and proper business conduct? Ill continue taking my dog there for primary care but never again for boarding
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Jamie L
So I took my cat here after having several bad experiences at other vets, cat hospitals in the area. I explained briefly what had happened at the other places, and the folks at VCA were extremely understanding and accommodating. Well, unfortunately my cat is sick again and I called to speak with them about it. Patrick helped me out a great deal by conversing with the Doctor beforehand which was and is much appreciated. That way when I go in, everybody’s on the same page. That being said, it’s refreshing to get the sense that the folks at the VCA have my cat’s best interest at heart. And the only reason why I didn’t give them 4 stars ~ there’s one stinky drawback, the place smells like a feces factory at times because it’s located right behind one. Other than that, I would highly recommend this place and I truly hope that I don’t end up having to revise this review.
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Heidi Hill
I cannot say enough good things about Dr. A. We have gone through the loss of pets through cancer and kidney failure with our Rotti-Lab mix and our Siamese Snowshoe kitty in the last 10 years. Dr A has always taken the time to listen and think through options and explain things simply and compassionately. I have never felt rushed through an appointment. (Only had one bad experience with a vet tech there years ago, but havent seen that tech in years) The staff is sweet and obviously care about your pets. Our family just moved out of state and we will miss out vet team dearly. We are taking our Rocky and Bitsy to another VCA in our new state because of the positive experience with have had at VCA Howell Branch Animal Hospital.
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Elise Sondey
I had an emergency with my dog Dwight and had only been in this office one other time almost two years ago and I was so pleased with the service I received. I called 10 minutes before I arrived and the staff had a room ready with a welcome sign on the door. The technician was thorough and gentle and the Doctor was wonderful and so was the receptionist. I felt so good when I left and Dwight seemed so much better. It had everything to do with the VCA staff truly caring. Thank you so much!
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Michael Quick
VCA Howell Branch Animal Hosp. was fantastic. The staff is extremely friendly and helpful. I was kept advised of everything going on during my appointment. Each staff member I encountered introduced themselves and what they did. Over all it is very professionally run. They all took extremely good care of my dog while I was there. The place was clean and smelled much better than most vets I have ever been to. I will definitely be back.
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A Private User
We took our dog to this vet after moving to the area and we had the best experience! From the moment we walked in until the moment we walked out we felt as though the staff really cared about our dog and they really welcomed us with open arms! The vet took his time and was very attentive to our dogs needs! Of all the vets that we have been to or encountered, the VCA hospital @ Howell Branch is truly the best by far!
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Saki McGee
Really welcoming atmosphere and friendly staff. They even write a welcome to your pet on the exam room you go into, nice touch. During my visit, I realized I accidentally left my purse at home. I offered to go home and get it, but they told me to just call back later with my card info. And my visit total was pretty cheap compared to other vets. Overall a great experience!
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Lisa Duran
I took my dog Khloe (chocolate lab) to this location and just loved their customer service! They were so helpful and patient while I tried to locate Khloes records from where shes received shots and fecal tests. Very happy with their service! Khloe stayed two days and she is doing great today :) I would recommend this VCA location.
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Daniel Simone
Love these guys... Went here to get my dog ready for international travel. Knowledgeable, friendly and extraordinarily helpful!
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Amanda Hibbler
Told me my cost would be free by two different people on two different days tried charging me over 100 paid about 70
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Cynthia Glanowski
A caring group of skilled personnel, clearly animal lovers all, and the price for the services cannot be beat!!!
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jim kelly
They are very focused in the dog. To my suprise she wanted to stay even after two shots.
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Marissa Garcia
The care they provided my pet simply saved his life. I am eternally grateful.
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Jean Pierre Rivera
They took great care of Rascal, and have great payment options.
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Bryan Houle
Friendly staff and a good veterinary clinic.
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Tyler Childs
Everyone was just so nice and helpful!!
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Robert Hutchison
The very best vet tects have ever met.