Category: | Veterinarian |
Address: | 4427 13th St, St Cloud, FL 34769, USA |
Phone: | +1 407-498-3080 |
Site: | westendanimalcareclinic.com |
Rating: | 4.9 |
Working: | 8:30AM–6PM 8:30AM–6PM 8AM–12PM 8:30AM–6PM 8:30AM–6PM 8AM–12PM Closed |
BO
Bob Stein
We took Madison, our pointer mix to meet Dr Russo for the first time yesterday. We were extremely impressed with her, Delilah and Katie. They were very patient and caring and took their time explaining everything to us. Madison was more than a bit anxious yet they calmed and handled her with ease. We love the "puppy portal" to access Madisons medical records online, review all the information given to us and check on her test results. Scheduling was a breeze and they even called us back today to make sure Madison was ok and see if we had any questions. We highly recommend Dr Russo and her staff!
TE
Terresa Alvey
Was looking for a Dr. that would look at my very sick dog right away and West End Animal/Dr. Russo did just that. Even the vet I was using for our newest member of the family would not work her into their schedule and if not for Dr. Russo we would have lost our sweet Abbie as she was indeed very sick and ended up on a steroid treatment for almost 6 months to get her back to her normal self. The office is clean the staff is super friendly and I have recommended West End to anyone who is looking for a reputable and affordable vet. Highly recommend West End Animal Care! Dr. Russo is the best!
ST
Stefany Gonzalez
I took my dog in because of a lumpy growth on his paw. All the staff members were so sweet to him and answered any questions I had and were very helpful in helping me with payment options. I had also come to them a while ago when my pet rat was having trouble breathing and needed immediate attention. I was so thankful that Dr. Russo was able to treat her, and in short notice, because its hard to find vets who can treat pet rats. This will be my go to vet clinic for my dog and rats!!!
RO
Rockelle Toro
I absolutely love this animal clinic! The staff is always very helpful, polite, and always goes above and beyond to make sure you are getting the best for your fur baby! I always feel comfortable and at home when I bring my sweet kitties to the vet. The staff always takes care and handles my fur babies with love. Dr. Russo is amazing and always does her best to help you with your concerns. I highly recommend this animal clinic, you will not be disappointed.
BE
Becky Fernandez
The staff treats our fur babies like they are their own. Ceaser has left us in this world~suddenly and I thank they staff here for their time and words that have helped me. Best surgeon ever. Cleo just has some major issues taken care of and they have allowed her to feel like a puppy again. 8 years young. I have follow the Vet everywhere she goes. Because she cares about or babies and takes time with each issues.
DI
Diane Dupre
Dr Russo and her staff are so very competent and kind. Dr Russo didnt hesitate to take the time to answer a question I had about my cat when I stopped in to pick up cat food even though I didnt have an appointment. I have taken my two cats and yellow lab to her clinic now for almost a year. I am very grateful we have a vet of her caliber in St Cloud.
CA
Candy Walega
Very, very pleased with Dr.Russo and her staff. The whole team helped us so much when our tiny little girl was so sick. They worked so hard to make her better and still to this day follow up to check up on her. Wonderful people looking out for our furry friends. Thanks so much.
NO
NOREEN BURGESS
Staff is very friendly and comforting. I can not say enough good things about the vet. She was extremely helpful in understanding and took time in making us understand the seriousness of our pets health. I recommend this clinic to all my friends and to anyone who needs a vet.
SH
Shannon D
We recently had to make the heartbreaking decision it was time for our dog to go chase all those balls at the field in the sky. Dr. Russo and her staff were amazing, compassionate and helped us with everything we needed. They were by far the silver lining to our very sad day.
JO
John Bertakis
Wonderful caring staff! Dr. Russo is very knowledgeable, caring and takes the time to explain everything so that you understand. The office is clean, modern, latest equipment, and reasonably priced. You pets are in trusted hands at West End Animal Care Clinic!
JI
Jim Burgess
I could not recommend them higher. The care and respect both the staff and Dr. Russo gave to my companion "Moose", as well as my wife and I were far above what I had expected in my time of grief and sadness.
MI
Michele Thomas
The staff is wonderful and very compassionate. When my dog passed away very suddenly the entire staff was upset for me. They have been wonderful with all of my dogs and helpful with my new puppy.
MA
Mackenzie Schleicher
I couldnt be more satisfied with this vet and all the employees! Everyone is so kind and helpful and it is always a joy to bring my pets in there. They love them almost as much as I do :)
SH
shanah alexander
Took us in last minute due to our vet being too busy. It was a great experience! Staff is very friendly and was impressed with the doc. Going to switch to this vet!
MA
Maritza Cruz
They did a good job with the basic care needs of my dogs. A little pricey but ok. Staff are wonderful as well as the Doc. I will return for their yearly vaccines.
IR
Irish German
Outstanding service! Staff is extremely knowledgeable and kind. Gets you in and out super fast.
AL
Alberto Rivera
Excellent care and quick service. Informed us on many pet care issues. I will use them again.
ST
Stephanie Cabral
West End is the best! I took both of my dogs to them and they were fantastic with them.
BR
Brian Hunter
A wonderful vet, great staff
DE
Desiree McLemore
Friendly staff and Doctor.
CH
Cheryl Nelson
Amazing costumer service