Happy Smiles Dentistry
| Category: | Dental Clinic |
| Address: | 11995 Co Rd 11 #110, Burnsville, MN 55337, USA |
| Phone: | +1 952-426-0657 |
| Site: | happysmilesdentistry.com |
| Rating: | 3.2 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM 9AM–5PM 9AM–2PM Closed |
Location
Photos 1
Reviews 19
PU
Punk Rockin
There a really busy place and there are some consequences of that. There not very personable and to them you just a # because they have so many people. I had been going to them for a year already when one day I called in with a tooth ache. They couldnt see me for months and months. I went in there for 20 minutes and all for a referral to someone else. In that time they could of opened the tooth and put in medicine to help the pain. So after a year of service, showing up on time, never being late they didnt budge an inch. The receptionist has always had the attitude Im to busy to talk to right now and is very snooty. As far as the Dentist goes. He gets the job done and fast which is great. If you have bad insurance be prepared to be looked at like scum. They only like to do work thats covered by insurance because its a guarantee. Dont expect any favors. Expect a business only relationship. There like Walmart where they have so many customers/employees that losing one means nothing. I just cant get over the receptionist. She hates her job, life and acts like you are bothering her when callin or walking in. They take absurdly long lunches too and are open closed at odd times. When your a Dentist and raking in the mula though customer service doesnt matter. I hate the receptionist. ;)
CU
Curtimus Maximus
I think most of the negative reviews here are most likely unwarranted. This place has always done a stellar job for my family and friends. Ive never seen a hint of rudeness from the front desk receptionist, and Im certain she has to put up with a lot, especially no-shows. People probably get huffy when they are told they cant get back in right away after not showing up. Believe me, in my line of work too, I understand how frustrating it is when people make an appointment and dont show up. It happens ALL the time and is very rude. No wonder Happy Smiles made a policy of, if you dont show up, no more appointments for you. Kudos to them. Anyway, back to the review. Their equipment is very modern and up to date. I was going to another dentist, who didnt take my new insurance. He was a top notch dentist, but his equipment and office looked like it was out of the 1960s. He was still using film based x-rays that had to be developed. The dental staff at Happy Smiles is very competent and professional. Sure they are busy, and dont have time to make small talk all day. They do answer any questions, and have always been friendly and courteous.
SE
Service Team
I have been going year for the last 5 years and have gotten some great service from everyone there. As for the reviews below. I have witnessed people getting upset with the receptionist due to them being late for an appointment or not showing up so I am pretty sure that those are the people who think the front end staff is rude.
JI
Jihan Jama
There service is really bad. My medical insurance didnt accept the braces request because the dentist didnt take good pictures. I waited 1 months for it. For what? NOTHING.
KI
Kim Moren
Warm, friendly, and very professional. The secretary was sweet and efficient, the hygenist was precise and patient, and the dentist was consise and honest. Great team!
BL
Blah Blah
Bad customer service. These guys dont give any information and then they get all sarcastic when you ask them for info. Especially the Indian guy with the glasses.
JO
Josh Pearson
Very surprised how great the service is considering how busy they are. Had some cavities filled here and a cleaning. Professional friendly staff!
J
J O
Honest, friendly, professional staff. Feels great knowing you can go to the dentist and trust what they tell you about your teeth!
SA
Sadia Saeed
The worst customer service their reception is rude disrespectful never have I seen clinic where u have to wait this long
GI
GiGi Young
Horrible customer service. I will not recommend anyone to them at all and I will no longer be a patient of theirs.
PH
Phyllis Nolton
The care for my mom was well done, but, the front desk customer service is horrible. Professionals at the front.
MU
Muhidin Mohamed
Very good with kids and they do great service plus they are very professional .i stronger a recommend.
AH
Ahmed Ahmed
The Indian guy and the white dentist lady have the worst customer service ive seen in my life
SU
suleiman mohamed
Bad costumer service. I think they changed my appointment on purpose.
JA
Jamie Krieger
Great location. Nice people. Professional dentistry
BA
Barbara Anderson
I had to go in 5 times to get one filling . ?
TE
terri pardo
Only place that takes MnSure, thank you!!
SU
Summer Rain
receptionist was really rude :(
FR
Frank Bauer
busy with a friendly staff,