|Address:||2190 N Grace Blvd, Chandler, AZ 85225, USA|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
Please do NOT take your loved ones to this facility. From my first hand experience with this facilty, I am downright disgusted with the staff. First things first: these types of hospitals are meant to stabilize people who are either detoxing, or have mental health related issues. I had attempted suicide and was taken to this facility, because they had first open availability. If I would have known how I was going to be treated in the days to come, I would have refused and waited for a different facility. The staff lack integrity, empathy and compassion. Staff have zero regard for patient privacy or safety. Techs took away a patients wheelchair, who on file was deemed a fall risk. Nurses then refused to return the wheelchair to this patient who not surprisingly fell. The nurses and techs lied claiming the patient, "slid down the wall" and had not fallen down. On several occasions nurses referred to certain patients as ," a lost cause" or "hopeless cases". Nurses gave me double the dose of my prescibed diabetic medicine, and lied about why they had done so, to cover up the fact they messed up. I asked for a patient advocate and at first, the two nurses denied the existance of such a person which I knew right away was wrong. I continued to press asking for an advocate, and the nurses said they would call someone down to talk with me about my concerns and complaints. I was never seen and doubt the nurses ever called said advocate. On my third day of "treatment" I had been vommitting, which is from a pre-existing stomach issue. I had gone to the nurses reporting my vommitting and told them I had been feeling faint. After laying down techs brought me a trash can to be able to throw up into, because I couldnt keep getting up to go be sick in the bathroom due to being lightheaded. During said time, I had wreched so hard I blacked out. When I came to I was half on the bed and upside down head first in the trash can. I had vomit and spit dripping from my forehead and my face was red from all the blood rushing to my head. This isnt a hospital to send someone seeking help. There is nothing beneficial or theraputic about Oasis. They are not only morally bankrupt, they are dangerous.
Update: as of 6/14/2016 they have been assessed a $4000 civil penalty as a result of AZ Dept of Health Investigations. They also received multiple citations at their April 2016 inspection. Best news ever!! You are better off saving your money and locking the person/child in a small room for their safety. In a period of 5 days I lost 7 lbs due to their lack of ability to provide enough nutrition and calories for a person with a gluten allergy. I was provided with a spinach salad for lunch and dinner every day. I never met with any counselor/therapist. I only met with the psychiatrist for maybe a total of 20 minutes in my stay. During intake you are told you will have time outside. Well, they fail to tell you its a fenced in oversized dog run, that wasnt available for some reason while I was there. I felt like a caged animal. They continually asked what they could do to improve my mental state and I asked that they just let me go outside. But no. If you are there over a weekend, you are left with an arts and crafts person. No therapists on duty then. Although you are told you can voluntarily sign yourself out if you signed yourself in, you can not. After 24 hours I knew I wasnt receiving any treatment or care, so I asked to be discharged. They said I couldnt and would need to wait 48 hours. Then by the time it was 48 hours it was Saturday morning and they dont process discharges on weekends.
While contacting a treatment facility can be indicative of tough and uneasy times, at least there is someone out there looking to ease the burden and be a genuine help. These guys understand compassion, and realize that life can change in a flash and are there to help as quickly as possible. Well established in the Chandler, Arizona area, people seeking assistance should reach out to Oasis Hospital for a dose of relief. From the first phone call, they are willing to listen to your needs and desires, and will actually take into account exactly what you are looking for. They offered my family a tour of the facility which we took them up on and they were very friendly and described the types of services provided. The Hospital appeared to have been remodeled recently and didnt have that cold hospital feel about it. Better yet, they actually take the time to give back to the community they serve. Highly recommend giving these guys a call, day, night, weekend, or holiday. I guarantee someone will always have the time to talk with you, and help you in anyway possible. Id recommend a family member or anyone I know to Oasis for help, they saw my daughter as a person who needed help.
As a substance abuse professional I have been in contact with many Behavioral health centers, Oasis is by far the worst. I would not recommend any person to this facility because of numerous ethical boundaries between staff and client. Oasis misinforms their clients using scare tactics like "I recommend you take that medication it will make it easier for you to get out of here" or "If you leave against medical advice we will petition you" Beth Pfile is the clinical director of treatment but you will not find her on any of the wards And do not expect her to be apart of your clients treatment. This facility does not offer much help to someone seriously seeking treatment. Oasis Behavioral gets away with many unlawful acts because of the clients not knowing any better. Mostly accepts acchess/Medicare and could not see them being open much longer without the state of Arizona investigating the facility. Will definitely keep an eye on this place and make sure to educate the recovery community of oasis and its bad practices.
I do not recommend this facility. After a single session with my daughter, the doctor diagnosed her and prescribed her 2 anti depressant medications....both with warnings that being paired with any other anti depressant can cause dangerous or life-threatening side effects. Furthermore, the medication comes along with a warning that the drugs may cause thoughts of suicide which coincidentally my daughter is in there for. I have made many attempts to speak with a qualified medical professional for clarity on my daughters diagnosis and treatment plan and have received zero response. I attempted to speak with a nurse today but she was too busy mixing the medications (coincidentally the same two my child was prescribed) for "all" of the patients. Do not waste your time, your insurance benefits or you hard earned money on this. There is no benefit in my opinion to Oasis. Please seek help where you may actually receive quality care and have a shot at getting better.
I was a patient for 2 weeks, and there was constant support, and warmth. I was admitted from the ER for SI, and was extremely terrified of the thought. I was in the adolescent unit, and all of us had similar issues. We were constantly occupied as patients, and given lots of food. Your child, or yourself would be well taken care of, in my opinion as I was treated well, and received lots of help. The only thing I didnt like was the doctor. I felt he was rude and didnt care. But thats what? One of 12 main focuses? A STRONG piece of advice, is to be very open and honest with your therapist, and doctor, and most importantly, yourself. I felt I left too early, for instance. Also, go to the outpatient group therapy sessions after you leave the hospital. Yeah, you feel this confidence when you get out, but I was very vulnerable. I went from having someone constantly there, helping me, to having pretty much no one. I hope this helped.