Chandler Family Health Center

Reviews 8

ST

Staci Koontz

This place seriously needs some work. It always takes at least three weeks to be able to get an appointment and then you are never seen on time. Each time I have been there I have not been called for my appointment until at least a half hour after it was scheduled and then the doctor wont come back to see me until another hour has passed. That is if she doesnt cancel on me out right. She has now cancelled on me three times after I have specifically booked out at least three weeks in advance so I am not having to cancel on my own clients. I get that doctors are allowed to get sick or have personal things come up, but when the staff rudely tells you that you have to reschedule because no one else will see you, I feel is a disservice to the patient. I am finding a new doctor at a different practice. I gave two stars because the times she has seen me (April Estes, DO) she has been great. Work on time management and then maybe you can schedule more than just three people a day.

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VI

Victoria Sirrine

worst experience Ive had at a medical office. The wait was extremely long to see the doctor and to be discharged after as well. The doctor told me she was going to send my prescription electronically to my pharmacy (which I provided the address for) and also give me a referral to a specialist. I never received my referral, and when I went to the pharmacy that night, they never received my prescription information either. I called back the next morning and the lady working there acted like she could careless. No apology or anything. I was supposed to receive a call back, and never did. Had to call back yet again, and each time Im put on hold for 15 min. Spoke to the same person and she acted like she didnt know what I was talking about. I was told I would hear back from the medical assistant within 24-48 hrs this time.Still waiting to get my prescription filled. Terrible office. I would never go back.

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Shellee Carlos

Rita doesnt know how to do her job and will straight up ignore your request if she doesnt know what you are talking about. Took a month to get a new script for vitamin d. Every time i have been seen by April Estes she acts like she has something better to do. I finally was able to see a diff dr and after 1 visit i felt like i accomplished more then the 50 times i have seen Estes. But unfortunately she has left the facility. Not sad to say that i am hunting for a new doctor. It does suck that it is so close to my house but the dr sucks.

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CA

Carmen Ibarra

Asked for a simple letter that states how long I have been seen at this clinic for. Has been 5 days and since then I have gone in twice, once to see a doctor and then I get told I have to go to Phoenix. For a letter? The staff just simply doesnt care about being there for the patient, nevertheless help the patient in a timely manner. Didnt have to have me running around, I couldve just been told that since the beginning. Waste of my time.

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AN

Andrew Coonts

The dentist and dental staff here are so amazing! It has been way too many years since Ive been to a dentist. Everyone here made my experience fantastic. I had two extractions, and the dentist was so gentle and precise, that I never felt any pain at all. Whew! The prices are so inexpensive that anyone can afford to get their dental work done. Thank you to the entire staff!!!

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Momma M

They hand out Scripts to those who abuse drugs, even once theyve been told that the patient is abusing pills. Took the abuse 6 days to finish 120 pills of Hydrocodone. Nicely done guys! When the abuser over does and Dies, I will have this post to show his children as they grow up w/o him.

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CH

Cherie C

CFHC treats my family of 4. Truthfully wish we had more time with the doctor but other than that I think we feel that we receive good service.

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BE

Bethany SD

Told nurse to go slow during shots, she just stabbed me, and the admin didnt even know what to do with new patients.

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