Category: | Public Health Department |
Address: | 151 S University Ave, Provo, UT 84601, USA |
Phone: | +1 801-851-7000 |
Site: | utahcountyhealth.org |
Rating: | 3.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
JU
Justin Johnson
I didnt have a good experience with Provo Health Department. I simply wanted a copy of my food permit sent to my address in a different city. I paid the fee, gave all the necessary information and I thought all was well. I waited about a week... no mail. I needed that food permit for my new place of employment, so I called the Health Department. My card was sent back! Now this is what bothers me.. they didnt tell me. Instead of notifying me so I could fix potential errors on what they put for the address, the sent it out again! And guess what!? It got sent back to them. Apparently there is a policy that if something is sent back twice, it must be picked up in person and can no longer be mailed. I attempted to correct THEIR mistake, but they wouldnt let me. When I called to work things out the Customer Service Rep started to yell and get extremely worked up. I am just trying to get a stupid food permit for heavens sake! And they werent being very helpful or honest may I add. A dear friend was able to go in for me, and then send it to me in due time. I discovered upon receiving it that they had written down our address incorrectly! When I was talking with the Customer Service Rep I asked him to read out the address on the mail. He lied to me and read out the wrong address and simply repeated the address I had just told him. I am extremely disappointed with the service at the Provo Health Department and something needs to be done to fix it. I hate that I have to give them even one star before I can post this.
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YoungIn Kim
Mostly employees are nice when you met them face to face. But when I tried to talk through the phone, they were not nice. Hung off first than me even I didnt finish talking, voice tone wasnt good. Need to have good manners to patients even talking on the phone!!
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Marco Ruiz
La disposición en cuanto a precio y servicio es mejor te ayudan y so muy amables
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Debra Guzman
I am having problems accessing the department that can help me locate a lost owner of a plastic food handlers card can somebody help me
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Jason Hone
Great nurses! They are knowledgeable and considerate.
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Corbin Harris
Good fair justice