Upper Arlington Veterinary Hospital

Reviews 9

MI

Mitch Tobin

My wife and I have been taking our corgi (Russo) to Upper Arlington Veterinary Hospital since we moved to Upper Arlington from Chicago more than a year ago. Russo is almost 12 years old and needs careful assessment and evaluation because of his lengthy health history and current needs (among other things, he has significant and debilitating arthritis in a number of areas). My wife and I have been consistently happy with the care Russo has received. Russo has for the most part seen Dr. Joanna Parson, but also saw Dr. Adam Parson a time or two. Both Joanna and Adam are caring, attentive practitioners with an obvious and genuine concern for their canine and feline patients. The concern is paired with expertise and competence. In addition, the therapeutic approach is to listen carefully as I describe Russos current condition, and essentially offer a menu of options from which to select as the care is customized to optimize Russos well-being. There is never pressure to select a particular approach, and the process feels collaborative. Beyond Joanna and Adam, our experience with all of the staff has been excellent. Everyone has been courteous, professional, and responsive. In sum, when we moved to Upper Arlington and spoke to a few residents about where to take Russo, Upper Arlington Veterinary Hospital was highly recommended. I certainly agree, and recommend the facility whole- heartedly.

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Cheri Scaife

Its hard to put into words my relationship with this vetiniary group. Ive gotten to know so many vet techs due to doing laser twice a week for three years on one of my dogs. The truth is, they wish they had magical powers to make it possible to keep our furry ones around as long as we are, but they are only human. Which human is not a bad thing. They are filled with not sympathy, but empathy when things dont go as planned. They are compassionate and understanding. I love how they work as a team to find the right solution or options for your pet and for you. I trust in their advice and medical referrals because I have found not only do they have professional relationships with the fine folks at MedVet, but they have personal ones as well. Everyone speaks highly of them, as do I. I know from experience all my pets are in the best care humanly possible from the folks at the counter who great you with a smile and take our calls and e-mail all the way to those who stick and prick your fur-babies to finally the veterinarians who take the time to really listen to you, even cry with you and who treat their staff and clients like family. What more can I say? I adore them!

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Ellen Dickhaut

Our pets have been treated at Upper Arlington Veterinary Hospital since Drs. Parson purchased the practice, and we have been extremely pleased with the doctors, staff and facilities. They doctors and the staff understand how important our pets are to us and treat us like family. (We currently have 2 dogs and 2 cats of varying ages.) All of our concerns are listened to and taken seriously. The professional experience the doctors have enable them to diagnose conditions and thoroughly explain treatment alternatives. Dr. Parson even took one of our dogs home overnight so she could assess the dog more thoroughly. The vet techs seem to thoroughly enjoy their work and are confident handling all types and personalities of animals. Reception staff is friendly and professional with scheduling and all facets of their job. I have total confidence trusting the health of my beloved animal family members to this practice and highly recommended them.

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Angela Theaker

The doctors and staff are the best. They are family to us. I will never forget the kindness and care they showed when we had to put our beloved cat of 16 years down last year. They cried with us, they offered so much care and comfort. They also care for another cat and our dog. They always greet us with big smile and wonderful care. They love their jobs and this makes all the difference! They are knowledgeable, thorough and kind. I also cannot say enough about both Drs. Parson and Dr. Wildman. All 3 of them are amazing! My dog is so happy to see them and they are covered in slobber when we leave! They are very thorough. They will research and consult other vets if they need to. Ive had pets in my life for 40+ years and been to several practices over those year. I cannot think of another vet practice who works as hard and with as much kindness as UA Vet Hospital!

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Rachel Lipoff

Ive been going to UA Vet Hospital since before Adam and JoAnna took over. When they took over I was apprehensive about it. They put me at ease right away. Dr Adam is such a genuine person who clearly cares about animals. In the later years of my cat Caspers life he helped make her life more comfortable. She had kidney failure at the end of her life and they helped me make the best decisions for her. Fast forward a few years and now we have 2 rescue dogs who both have some kind of allergy. The whole team there (at both offices) has done such a great job taking care of their issues. They never make you feel rushed or unwelcome. Always a friendly and helpful voice on the phone. Thanks for all you do!! -Rachel Drake, mom of Maya and Tucker

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Catie Coleman

Vets and staff here go above and beyond for their patients (and their owners!). I brought in a recently rescued cat for her initial appointment, only to find out that she was pregnant! I almost had a heart attack, but everyone there were so kind and helped me get some tools on how to deal with a pregnant kitty and even put me in contact with potential foster families. Scheduling an appointment is easy, and I always feel that the techs and doctors do a very good job of explaining both potential problems and potential solutions if anything comes up. I have been to both offices and had great experiences.

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Evelyn Simpson Reeve

Thoughtful, Compassionate Care -- We love taking our pets to Northstar! Our dog has been going there since she was a puppy and they always treat her with compassion and thoughtful care. She doesnt always love being there and can get nervous, but everyone is always kind and patient. We have also used them for boarding and she does very well. We had an elderly cat who we brought when she began experiencing a decline in health. They took care of her with us for as long as we had her and helped us with her through end of life, as well. I trust them and highly recommend Northstar to everyone I know!

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MI

Michelle Lalonde

I started taking my dogs to Dr Joanna and Dr Adam Parsons when they took over Dr Millers practice when she retired. Now I couldnt imagine going anywhere else. The Parsons and their entire staff have always been there for me and my dogs during good times and during those difficult times that every pet owner must face. My current dogs are rather shy and the Parsons and their staff always do everything they can to get to know my dogs and help them feel comfortable. Excellent care by an outstanding team....

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Steven Schreck

After my 3 year old GSD had her knee fixed by Dr. Parson at Northstar Animal Care, we rehabilitated her knee at Upper Arlington Vet Hospital. The staff was always attentive and caring. They made sure my dog received the best care and best medication appropriate for her stage of healing. Thanks to the staff, my dogs recovery was a success with as little pain as possible given the surgery she underwent. I highly recommend this practice as well as Dr. Adam Parson and Northstar Animal Care.

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