Category: | Animal Hospital |
Address: | 950 County Rd 419, Chuluota, FL 32766, USA |
Phone: | +1 407-366-3233 |
Site: | chuluotavet.com |
Rating: | 3.9 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–12PM Closed |
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Brian Weinhofer
Ive been to this doctors office twice and both times felt as though Id been fleeced. The first time I went was to bring my new puppy in for an examination of his paw. CLEARLY hed been bitten or stung, but "dr" zern claimed he had to do an xray to make sure there were no broken bones. Before that happened however the "dr" complained to his staff - and ME - that there was a dog in his office that he hadnt seen before and how did he know the dog didnt have diseased and if hed been vaccinated. Does he do this every time someone brings a pet in for their first visit? The bill that day was over $250. Today, $47 for an emergency visit at 8:30 AM - and Im the only one there, plus another $47 for the actual visit, plus the cost of putting a catheter in my cat without my authorization. Total was just over $138.48. A little background. This morning my cat was obviously in distress. It was 7:30 AM and I immediately called my usual vet. I was told by the staff he wouldnt be in until 9:20. They gave me the number of another vet to try. I got a machine at that number. So I reluctantly called chulouta veterinary hospital and was told the "dr" would be in at 8:20. So i went there. I was told there would be the $47 "emergency" charge. The diagnosis, which took the "dr" less than a minute to make, was unclear. Either my cat was going to die from congestive heart failure or there could be tests done to find out what was really wrong with him. I inquired as to the costs and just could NOT get a straight answer. Considering that it was now approximately 8:40, I made the decision to leave with my cat to take him to my usual vet. Well, the "dr" didnt like that. All those dollar signs were going to walk out the door and he DEMANDED to know why I was leaving. I told him I was going to take the cat home. I didnt think I owed him a detailed explanation. He didnt like that answer and started shouting and became argumentative. I finally told him it was none of his business and that he needed to get my cat. He told me not to come back. I told him not to worry about that. I paid my bill and left. I have to point out that I never saw the "dr." either time I went to him until it was time for the fleecing. What vet doesnt allow a pet owner into the examination room? Only this one based on my experience. This alone should send up red flags. What are you hiding? STAY AWAY! And dont worry "z" (he likes to be called "z"), I wont be coming back. Ever. ZZZzzzzzzzzz.
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Amy Marflak
I have taken all 3 of my dogs to Dr Zern for 2 years. There isnt another vet in the area that I would trust with my babies. I moved and CVH isnt the closest vet to me now. But I love the staff and Dr Zern and wouldnt dream of switching vets. One of my senior dogs has a handful of medical problems. Dr Zern takes the time and understands that I just want to keep him comfortable. No need to run a bunch of tests on him. We are just keeping him comfortable until the end. I appreciate that my wishes are respected. I cannot say enough positive things about this veterinary office.
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Radonda Dobbins
Dr. Zern is very compassionate towards animals. He has treated my FIV+ kitty for several years now. I am particular about vets, and wouldnt trust anyone else with my cats care. The staff is always friendly as well. The best way to tell if a vets office is good, is by how the animals act. My pets were always comfortable walking through the doors and always felt at ease with Dr. Zern. Also, the resident cat, Sheldon, clearly thrives in his surroundings.
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kellyann urbanski
the staff is truly wonderful. my chihuahua isnt the friendliest at the vet but they were able to control him and treat him gently. the techs were pleasant and dr zern is really wonderful. hes friendly and obviously knowledgeable, he gave advice that was easily attainable and understandable. im very happy trusting my dogs with them, especially with an upcoming surgery for my other dog, it makes me feel a lot more relaxed.
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Anais Butler
I recently changed to Chuluota vet. Dr. Zern was so compassionate with our old lab. He got down on the ground with him while he was checking his lumps. My dog bathed him with licks and Dr. Zern welcomed it! At my old vets I was overcharged for everything! Chuluota vet was by far the most reasonable vet financially I have ever encountered. I love Chuluota Vet and would recommend them to anyone!!
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A Private User
They want a $45 office visit just to tell me how much they are going to charge for my dogs teeth cleaning! So you want to look at my dogs teeth for 2 minutes and tell me its going to cost $350 to clean them?! No, thank you. Ill go somewhere else.
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Kim Strauss
Chuluota Veterinary Hospital has been my personal vet for 10 years. Dr. Zern and the staff have treated my animals like part of the family. Whether routine exams, dental cleaning or extensive surgery, I wouldnt take my dogs anywhere else.
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Michele Wacker
Dr. Zern has provided expert diagnostic and surgical care for my dogs for years. This is also a very honest practice. They dont recommend unnecessary procedures or tests. They want what is best for the dog.
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Wheezy Vet Tech Life
Theyre wonderful, plus they help those innocent lives in dire need! Poodle and Pooch Rescue is the best dog rescue Ive volunteered for and CVH supports their amazing cause.
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Ben Gafoor
Friendly staff. Dr. Zern is great, he loves all his patients and my two shih tzus dont show fear seeing him like they did at other places.
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Bradley K Voyik
The woman vet is the most unprofessional and rude veterinarian I have ever met. She shows no compassion nor understanding for owners.
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Dee Rod
Great place for vet care!! A bit off the beaten path.
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Carter Gamer
We drive from Melbourne to see Dr Zern he is awesome!
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barbara west
Dr Zern and staff are absolutely the best
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Bradley Boggs
Very nice staff