Ambassador Animal Hospital

Reviews 8

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Leah Beckham

Early on I was very happy with both the atmosphere and care my pets received at Ambassador. However, as my pets aged and began to have serious health problems, Ambassador veterinarians seemed to be uncertain and inexperienced in recognizing and diagnosing more complex health problems. I boarded my toy poodle (16 yrs) at Ambassabor during a business trip and picked her up on a Saturday morning in April of last year. She began producing a very bloody stool within minutes of getting her home. This continued and it became clear she was weak. My daughter and I rushed her the emergency clinic on Two Notch and the veterinarian there informed us that she had lost so much blood and that her body temperature was so low that he was uncertain if she would survive. She died there at the clinic. My family was devastated and I had a moment of doubt about whether or not this condition could have gone unnoticed hours earlier at Ambassador. Because of my past exceptional experience, I continued taking my pets to Ambassador. I took my 20 year old cat in for a routine visit and to evaluate the onset of incontinence and lethargy. The treating veterinarian examined her, administered her vaccines, and went and got another vet to come in and examine her. They told me they could both feel a mass, gave me some pain medication and another medication that I cant recall, and I scheduled an appointment for a re-check in a couple of weeks. When I took her back I told the Dr. that her condition had not improved. A urinalysis was done and I was again informed by two veterinarians that they both saw moving organisms in her urine that they had never seen before and would need to research and consult their peers in order to find out what they were. They then recommended a specialist and scan to determine where the mass was located. I called to schedule an appointment with the specialist and the procedure was going to cost well over $1000.00. I had already spent almost that much on my cats treatment at Ambassabor. When I called Ambassador to see if they had been able to identify the organisms they saw, I was told no and that only a specialist could do so. I spoke to a veterinarian who had not treated my cat before and asked if any research or calls had been made to learn what the moving organisms could be. I received a surprisingly condescending and rude reply and there was clearly no attempt to contact anyone about what was seen. I was again informed that I needed to see a specialist. I decided to get a second opinion from another veterinarian who immediately diagnosed my cat with uterine cancer, administered a steroid treatment and explained that she would continue to decline and we agreed to keep her comfortable as long as was humane. Six weeks later after ongoing treatment, this veterinarian came to my home and euthanized my cat while she laid in my arms. Although very personable and pleasant, I would not trust Ambassabor with anything other than routine care.

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Angela Duffie

I started going to Ambassador Animal Hospital when I had an English Setter puppy who stopped eating. Sam had seen another vet several times and found nothing. The staff at the vet also were not very friendly. I decided to try another vet and looked in phone book under vets and Ambassador was first on list. Off I went with my setter pup. Within minutes of arriving, Dr Trimmier found part of a plant stuck in back of his month. The skin had started growing over it. Sam, the setter, was sedated and piece removed and on his way to recovery. We continued to go to Dr Trimmier and once he recommended that he go to the emergency vet because he couldnt walk. Sam recovered from that. The last visit was when Sam was 12 and he was having a hard time walking and moving. I had to make one of the hardest decisions I have had to make. The whole process was handled with dignity and caring. Sam was sedated so I could spend time with him and hug him. When I get another dog, I will go back to Ambassador - they treat your pet, but they also have compassion for you, the owner.

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Andy Clifford

Nothing is more personal to a family than who You let take care of your children & pets. The team at Ambassador Animal Hospital are simply the best and we trust them fully with our two dogs & our daughters "snow dog". One of our dogs has a tendency to snap at anybody other than us. Whenever we visit Ambassador he allows them to pick him up and he is just fine with them. Dogs have a great sense and there is no way he would get close to the team if he had any concerns. I have (and will continue to) recommend Ambassador to friends. Its hard to find a truly good vet but in Ambassador we have.

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Elizabeth Robeson

Having returned recently to SC and leaving behind in New Orleans a vet I revered, it has been difficult to find a new "home" for my Boykin spaniel and me, in terms of health care that inspires my confidence. I wholeheartedly endorse and recommend Ambassador Animal Hospital where Dr. Katy Carothers provided not just a welcoming presence, but a thorough-going examination of my dog, who just turned 10, explaining myriad conditions and answering my questions in ways that exceeded my expectations. I look forward to a developing relationship with Ambassador and am grateful to have found them!

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Sydney Benthall

Love ambassador animal hospital! They definitely go above and beyond for their patients. I was out of town when Columbia flooded and boarded my dog there and was so worried. Since the power was out there I got a personal phone call from their cell phone that the animals were okay. I also had a very old dog at the time so we were frequent customers, they never tried to convince me to do the expensive stuff either or over charge. When it came down to the time to put her down they were so nice and made the experience more bearable. I would definitely recommend going to them.

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Stephany

I recently made a move with my husband to Ft. Jackson and wasnt sure where to take my pup but I found that this clinic was close to home and had amazing reviews. My dog is a rescue who comes from a background where abuse took place so if I take him somewhere where hes not used his anxiety hits. When we first walked in he was a bit nervous as expected but he eventually felt relaxed enough to lay down and eventually felt a little more at ease especially around the doctors. Thank you so much for being gentle to my pup. Will definitely be returning!

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Rachel Raymundo

Ambassador has been our dogs health care provider for a few years and I have never had a second thought about looking elsewhere. They are loving, caring, thorough, and always tend to my pets best interest. I have always had a same day appointment when needed. The veterinarians and staff and extremely knowledgeable and genuine. The location is convenient and directly outside of the Fort Jackson gate and the interstate. I literally cannot think of one bad thing about Ambassador, as it is the best place for my two precious dogs.

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Carrollee Hevener

I use Ambassador Animal Hospital for boarding and for veterinary care. They have treated one of my dogs for heart worm, and he has thrived under their care. They have been there also to help me through the end stages of kidney disease with one of my dogs, and their sensitivity and kindness made the incredibly sad process of euthanasia more bearable. I would definitely recommend Ambassador for any pet, both for boarding and for veterinary services. They have a stellar staff.

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