|Category:||Eye Care Center|
|Address:||817 W 181st St, New York, NY 10033, USA|
|Working:||10AM–7PM 10AM–7PM 10AM–6PM 8AM–7PM 10AM–6PM 10AM–5PM Closed|
Dr. Dvoretsky is a really good doctor who helped me a lot when I got an infection in my eye from my contacts. Overall, the staff is nice and made it easy for first time contact wheres. However, I when in to pick up my contacts and the lady in charged (Sonia) almost gave me the WRONG contact supply from another person who also has the same last name as me. According to her I owed 42$ when I had payed everything with a debit card. She didnt care to ask me whats my first name and it was me who actually figured out that they had the wrong person. I had to go again the next day to try to solve the issue which was really inconvenient. She could have made both of our lives easier by just asking a simple question, whats your first name? It was really annoying and she bribe to take the other persons contacts and to just leave out one of their contact supply, and not to pay the 42$. Please check your name on the reicipt and for them to correctly do their job...
I absolutely loved my experience at VistaSite Eye Care. I went in for a contact lens exam and fitting. It was the first time I had ever done this and I was a little nervous; the doctor was patient, kind, professional, and friendly. She also answered all of my questions. The staff was equally lovely, helped me to put my contacts in and out, and made the whole process as quick, painless, and enjoyable as possible. They know their stuff: the admin staff knew exactly how to deal with my insurance, and the doctor knew every answer to my slew of detailed questions. If I ever need eye care again in the city, Im going straight back.
Not complaint the doctor but the business. Bought a groupon online for the eye exam and $250 toward a pair of glasses. Went to their Bay Plaza Mall store. Frames are very expensive. Chose a relative cheap one and ask the estimate price, told me I have to take exam before can tell the price. Fine, after exam, I was told the price for the glasses is about $800 and I have to either pay for the glasses or pay regular price for exam I had given. So I chose to pay them additional $25 cash to bail myself out. Their groupon is a joke, kind of cheating. I bought a nice pair of glasses online for only $70.
Brilliant from the moment I first called. Martyna answered the phone and was great. I was having an eye emergency and she had me come right in. In person she was even better than on the phone. Super personality and super helpful. I saw Dr. Dvoretsky and he was awesome. He is so knowledgeable and he explained everything that was going on in my eye. My follow up visits were the same. Each time greeted by the friendly and wonderful Martyna and Dr Dvoretsky took great care of me. If you need any type of eye care and you are the Heights...do not hesitate!
A Private User
I cannot imagine better service from another eye care professional. I always receive incredible care. A couple of years ago I had trouble with a pair of bifocal lenses and this team worked with me and ultimately gave me a different pair of lenses made with a different material for free. They hadnt made an error, I am merely very sensitive. They continue to exceed my expectations. While the frame choices are relatively limited, they make excellent, stylish choices.
A Private User
Get ready for high prices and the hustle of your life if you choose this place! You might as well shop for a used car.... they will probably treat you with more respect at the car lot. And you just might find a small vehicle for about the price of glasses you find at Vista Site once theyre done adding on useless lens coatings and extras. Unhappy with your purchase? Thats your real ticket to the Dark Side, trust me....
We have been buying our sons glasses here for a number of years (super cute Ray bans). We went tonight to get a new pair, and I have to say that the ladies that helped us were really terrific--super patient, pleasant and helpful. We have found the customer service to always be great-they just seem to want to help. Kids glasses can be tough--and having these nice ladies to deal with makes the experience that much easier.
Dr Dvoretsky was professional, punctual and got my Rx just right (which has not always been my experience at other places). The staff was friendly and they had a great selection of frames to choose from. Im very happy with my experience and will definitely recommend to others.
A Private User
Very good doctor and helpful staff. The receptionist needs to be changed!!! She never smiled (except with her coworkers),looked as if she hated everyone who walked in or calls. It is sad because otherwise great doctors and very clean and welcoming office.
I have always had a pleasant experience here. My eye exams are always very thorough, and everyone is polite and helpful. The staff helped me choose the frames I needed, and they have a large selection which I was very pleased with.
I recommend Vista Eye care because they are very professional. Dr. Orloff and his staff are very attentive and caring. My three daughters, wife, parents, and aunt. we all go to Dr. Orloff.
A Private User
Theyve always been nice and respectful with me...I have a fear of the eye doctor and they have always dealt with me patiently. The office seems very clean too and the doctor was thorough.
The best in the Upper West! Dr. Orloff is and has been to me by far the best eye care giver Ive had thus yet. My family has a history of eye problems and I trust these eyes to only him!
very rude customer service. The guy who helped us on Saturday was rude to my children. And dint even bother that much about helping us to find the right pair of glasses to my daughter.
the staff are very friendly, the neiborhood is very nice, and i love the people.. i went in to get my eyes checked out, and i even brought a new pair of sunglasses the same day..
Really great experience. Thank you! The doctor spent a lot of time with me and explained what he was doing. I only spent a few minutes in the waiting room. Very professional.
I started going there before I became a "paying customer" - they were happy to fix my frame for free. Of course when I needed new glasses I came to them. Was very happy
Dr. Orloff is great, very professional and helpful. The staff helped me choose the right eye glasses I needed. Really nice selection of designer frames!
I love this place. The ophthalmologist is amazing, the receptionist always very helpful, the staff is just amazing.
Excellent and quick customer service. Knowledgeable, friendly, and always has the latest contact models.
Wonderful experience. Friendly staff. Awesome doctor. Very patient and willing to work with you.
Staff are extremely friendly, and courteous the wait time is good. highly recommend this place
Rabbi Yakov Kirschenbaum
Great Doctor. I really enjoyed my experience getting glasses too.
Amazing Doctors, Awesome Staff, Very organized.
My self and