|Address:||5301 Davis Ln #100, Austin, TX 78749, USA|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
I developed a skin irritation caused by the tongue of my workout shoes rubbing against the front of my ankles, which I fixed by trimming the shoes, but I went to Westlake Dermatology South to have them look at the skin. A nurse practitioner gave me a prescription for a topical steroid. Good. On the follow up visit over a month later, I waited more than 30 minutes in the observation room. Then the NP came in, looked at it and said it looked good, and I spent less than 5 minutes with her. The charge for the follow-up visit was $150, maybe more. That didnt seem right to me. When I complained, they told me that I signed an agreement that I cannot contest the cost, and additionally said that running 30 minutes can happen at any health clinic. They also said sitting in the observation room for more than 30 minutes didnt cost me anything, and so they apparently do not believe that a patients time has any worth. Update to 5 stars from 3: I finally came to an agreement with Westlake Dermatology after they considered the time I spent waiting plus the amount of time I was seen. They say that running 30 minutes late is not normal. I suggest getting information of how much you will be charged before going to a follow up visit, and decide whether it is worth it to you.
I have been a patient at Westlake Dermatology for four years and could not be happier. I switched to the Davis Lane location last year since it was closer to my home and absolutely love it! The office is gorgeous, the staff is very friendly and professional, and their appointments run on time which is always a bonus with a busy schedule. Dr. Gordon made me feel comfortable and as if I had been her patient for years in the first five minutes of my visit. She is wonderful in explaining the procedures, offers skincare advice, and truly makes you feel that she cares about you as a patient. I highly recommend Westlake Dermatology to anyone needing a dermatologist. They are fantastic!
Dr. Gordon and the staff at Westlake Dermatology South are the best. They are all so friendly and incredibly knowledgeable. Whether I am there for a medical or cosmetic procedure, they have all made my visits comfortable. Ive had many treatments with Dr. Gordon, Emily, and Summer - theyre all amazing, easy to talk to, and provide the highest quality of care. The new South Austin facility is gorgeous, and I love that they have so many great products and Kendra Scott jewelry in the waiting area to check out. I highly recommend Westlake Dermatology, especially the South Austin office!
I love this place! The doctors and staff are so friendly, and the results I get from their botox injections are beyond words! They dont skimp on product, and they truly listen to your goals and only administer what is needed. Love you guys! I found my favorite place in Austin for the best service and product out there! Plus the facility is brand new, super clean, and very high end for the prices.
The staff and personnel at Westlake Dermatology are exceptional. They are very professional yet so very friendly, cheerful, above all, make you feel like you are their only patient. They have a desire to make your visit special in every way and from the person who greets you at the front desk, to the check out lady who sets your next appointment, they are always smiling.
DR. CONSTANTINIDES AND HIS STAFF ARE THE GREATEST PEOPLE ON EARTH! DR C IS HONEST CARING AND KNOWS WHAT HE IS DOING. I LOVE MY NEW NOSE AND THE SURGERY WAS QUICK AND EASY! DURING RECOVERY HIM AND HIS STAFF WOULD CALL AND CHECK UP ON ME!!! IF I COULD GIVE MORE STARS I WOULD! THANK YOU DR. C AND ALYSON FOR ALL YOUVE DONE!!!
I appreciated the promptness of a correction to my charges. This team is professional and I would highly recommend them. I especially appreciate the office manager for being so courteous and handling my issue. I will be going back for a procedure in the future.
Love the convenience of this location. My appointment was with Dr. Gordon, and she was the most friendly, down-to-earth doctor Ive possibly ever met with. Thanks for helping solve a skin issue that had been troubling me for a while, keep up the great work!
Dr constantinides its an amazing doctor, very professional and sweet. He made me feel very comfortable. I had a liquid rhinoplasty done and my nose looks beautiful...a dream come true. Thank you so much! The ladies are very sweet and caring.
Dr. Gordon is a wonderful dermatologist. She explains your options for a given problem (skin cancers for me) and provides you with the treatment of your choice. She has a wonderful bedside manner. I would highly recommend her.
Carrie Williams Welty
I see Debbie Gauthier at the South Austin location for cosmetic dermatology and shes the very best, in my opinion. I never look unnatural or overdone - I just look like the best version of me. I highly recommend Westlake!
I had a great facial with Emily! She is very knowledgeable about skin types, what type of facial is best and helped me choose skin care products for home. Friendly, efficient staff.
Randy S Navarro
The Experience was Awesome! The office is beautiful and the staff was extremely friendly. Dr. Constantinides and his Nurse were so nice and made my experience very comfortable.
Dr. Gordon did a fantastic job on my mole removal, had to take more than anticipated and it has healed up great. The entire staff is very nice and helpful.
During my visit in south Austin was welcoming. The staff was amazing. Would really recommend them. Plus they told me what I wanted to hear. So thank you.
I always have a good experience when I visit WD. Dr Gordon and and the whole staff in the South Austin location are always great.
Love Dr Gordon and all of the staff. Very kind, helpful and informative. Will definitely go back!