Lincolnway Veterinary Clinic

Reviews 4

SA

Samantha Faragoi

In mid-april my dog Hayley was having inverted sneezing, minor bloody discharge from her nose and some pretty itchy ears. I did some research on vet around us. I found 2 vets that had wonderful reviews. The vets were Lincolnway vet clinic in Mishawaka and kyders vet clinic in granger. I chose Lincolnway because it was a bit closer to my house. We went to liconway and was seen by Dr. Jennifer Anderson. After Hayley exam the doctor told me that it was allergies and prescribed an antihistamine and some ear wash to help with Hayley’s symptoms. We went back about 10 days later for a recheck. At this time Hayley’s symptoms did not get any better. The doctor assured me that she just has allergies and we are treating her the best way possible. About month and half later Hayley’s eye started to swell a bit and became infected. Also, the sneezing was worse and she started not eating nearly enough for a dog her size. I made another apt with Dr. Anderson. At this apt I was told her had a fever of 103.8. We did a blood test to find out why her fever was so high. Because allergies shouldn’t cause that issue. When we got the blood test back one for Dr. Anderson’s vet techs called me and told me that her white blood cell count was high so, that meant infection, kidney failure or cancer. This was a hard pill to swallow for my family and I. Hayley is almost 12. We feared what would come next. After another test another one of Dr. Anderson’s vet techs called me and said that it was a kidney infection. We picked up more medication for her to start treating this kidney infection. I was told to call 4 days later to give the doctor an update. Within those 4 days she did eat more but, she started to get blood coming from her eye. When I called the doctor after the 4 days. The doctor wanted to see her again. At that apt. dr. Anderson couldn’t seem to figure out what was causing all these symptoms. She asked another dr. at her practice to come and take a look. The other doctor was in there for less than 5 mins and figured out that it was an abscessed tooth. This was concerning to me being that I have been treating this dog for allergies and a kidney infection. When the whole time it was a tooth. Dr. Anderson didn’t seem to think that all the money, time and heartache that she cause my dog and our family was a problem. My husband and I decided to take her to a different vet to get her health and tooth under control because at this point I don’t trust Dr. Anderson. I called the office to let someone know how unhappy I was with the care that I received from Dr. Anderson. I was told that she was the owner of linclonway vet clinic so I would hear from her. I did end up talking to her and did not at all see remorseful about the situation. I also bought up that I was hoping for some kind of reimbursement for the apt, cost. She informed me that she doesn’t handle financials so I would be hearing from her office manager. When the manager called me she said that the dr. would give me $40 dollars back for one apt. but at the same time was charging me for a “ consolation call” and that would cost me 29.50. After a few choice words I decided not to take the $10. Needless to say I took Hayley to kryder vet clinic in granger after a very long conversation about what was going on and more testing we finally have some real answers. My Hayley does have an abscessed tooth/teeth. The reason her eye and nose have had a bloody discharge is because she had a tumor behind her eye that is putting pressure on the eye and nose. So now she has a surgery scheduled for the teeth. As for the tumor……with her being 12, as of right now we are not going to treat it because of the location of the tumor and the service of the treatment. We are just going to make sure that she is not in pain because of her tooth. I just wanted to let everyone that will listen know the type of care that we received at linconway vet clinic in Mishawaka. Was horrible and I would never trust that practice with any of my family members again. Hopefully you won’t either

---

JA

Jane Underly

When our family first moved to this area, we were given a tiny kitten by our son. As the Lincolnway Vet Clinic was very close, we decided to try them out. We have never been sorry we made that decision. Dr. Headly and his staff are experienced professionals willing, ready and able to help your pet with all their needs. Through the years,our kitten grew to be young and strong receiving special care from Lincolnway Vet Clinic. When old age unfortunately arrived for our beloved kitty, we knew without a doubt that the Clinic would be there for him. When our beloved kitty passed a year ago, Dr. Headly and his staff were there to help us with our pets last hours, made arrangements for his cremation, etc. and personally donated money to the Purdue University Vet. program research fund in our kittys name. My husband I were overwhelmed by that generosity to say the least. One other thing crosses by mind about Dr. Headly and his staff. They are advocates for animals who suffer mistreatment. I would recommend this clinic to anyone with a furry friend(s).

---

MA

Marty Skalla-Crompton

We have been a part of the Lincolnway Vet Clinic family for over 20 years now, and have received nothing but the best of service and care for our pets there. In the past they cared for our dog Jake, and for the last 10 years, they have been caring for our cat, Hannibal Lecter. We have found them to provide excellent care and practical advice for both dogs and cats. ALL of the staff at Lincolnway Vet Clinic is always caring, skilled, and personable - from the wonderful front desk girls, to the great vet techs, and of course, our excellent doctors. They have handled several emergency situations for us with great expertise and compassionate care; more than once they have rescued our problem child, Hannibal! They are just a really neat group of people; you couldnt find better, more dedicated folks to care for your pets. We would highly recommend them to anyone.

---

A

A Private User

Expensive : We took our 8 weeks old puppy for the first shot as we were not sure it had a shot before, we were charged for 25 dollars for shot as well as 36 dollars for the office exams. We did not ask for the office exams but we had to pay for this as it was their policy. You have to pay for the office exam (36 dollars) each time you bring your pet for the shot. This is absolutely fine if you want to get your puppy checked. If you know your puppy is healthy and doesnt need any exams then this clinic is not ur place. We called Mishawaka Animal Care center at Edison Road and they do not charge for the office exams if you do not want to. I ENCOURAGE PEOPLE TO VISIT OTHER CLINIC (e.g. MISHAWAKA ANIMAL CARE CENTER) IF YOUR PUPPY DO NOT NEED AN OFFICE EXAM EXCEPT FOR THE SHOT. Please do call the clinics and ask about the charges clearly before taking an apointment.

---

---