Related: | lake park vet |
Related: | severna park vet |
Category: | Veterinarian |
Address: | 160 Ritchie Hwy, Severna Park, MD 21146, USA |
Phone: | +1 410-777-8678 |
Site: | alexanderanimalhospital.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed |
VI
Virginia Chase
My experience with this veterinary hospital is mixed. I believe Dr. Alexander is an excellent veterinarian, however I have been very disappointed with his Dr./client relationship and customer relations policy or lack thereof. I took my cat in to have a surgical procedure after making a phone appointment. Since I used Dr. Alexanders services before I was not upset to just drop my cat off without a personal discussion about the procedure etc . However, I never received a phone call, even late into the afternoon, about his post surgery condition. I called to find out how he was. the receptionist checked and said he was ok. Not satisfactory, in my opinion. I visited the next day and dropped off his food but still never saw or spoke with the Dr. or a tech. I never received a follow up call the second day as to his progress and condition.. The third day I was to pick him up, and I got a call just as I was parking at closing time. I again never heard or saw the Dr. As I was paying for the surgery I happened to see him as he left a patient and spoke to him. He didnt ask about who my pet was or discuss my cat or any personal interaction of any kind. I mentioned some memorable things about my cat when he almost died and the Dr. seemed to remember. Not sure he did but nontheless, I am very disappointed at the lack of interest and energy to interact interpersonally. At least to show Some Interest! Needs to improve his "bedside manner" and the procedural policies for sure to build his practice. He needs to know his clients and develop a professional/ personal relationship. Also, we ALL want to hear from you about our beloveds pets condition etc. apres surgery and continuing.
JE
Jessica Varone
Wonderful and caring doctor. When our senior husky began acting lethargic and panting a lot Dr. Alexander performed a chest x ray when he heard her heart beating faster than it should, even for a dog stressed at the vet. It showed her chest cavity was filled with fluid and she had what looked like cancerous nodules. Right away he drained what fluid he could to help her breath easier and looked at the cells under a microscope. We got the devisating news that she had lung cancer. I wasnt much longer until we knew it was time. Dr. Alexander came in after hours on a Saturday when we called to put her suffering to end. We just couldnt bear to wait until Monday and he didnt hesitate to accommodate us. We got to take our time to say goodbye to our girl in the quiet office and he and his staff were truely wonderful throughout our difficult time
CA
Candace Pruett
Dr. Alexander was recommended to us from a neighbor since we are new to the area. Very happy with how quickly we were able to make an appointment (since our dog had an ear infection). We were also able to order a years worth of heart guard while we were there. The heart guard there was cheaper than what I had previously paid online. Dr. Alexander thoroughly explained the differences in the different kinds of the heart guard, and did not recommend the most expensive, but the most effective for our dog (which I appreciate!). Our dog also got updated on all of her shots while there. We were in and out within 30 minutes and Dr. Alexander took time to make sure our pet was comfortable with him first as well. The vet visit was also very reasonable in price considering everything we got done to ensure our dogs health. Thanks! We will be back!
MI
Michelle Yannone
Dr. Alexander is a amazing Vet. I have three dogs and they all love him. I had a emergency occur with one of our dogs on a Saturday after hospital hours. Dr. A. returned my call and met me at his animal hospital within 30 min. Our Nera had a fairly bad bladder infection. Dr. A. examined Nera and prescribed antibiotics which Nera started right away. The Animal Hospital is very spacious and very clean. Dr. Alexanders hospital is current in technology, has a digital x-ray machine and a in-house lab for quicker results. For the convenience of the pets and their humans, when you walk in, the dogs waiting area is to the left and the cats area is to the right which is great! Its a relief to know our Vet is available after hours if a emergency happens. Dr. Alexander is the best!!!
NI
Niki Fox
Love Dr. Alexander and staff. They are so nice. Dr. Alexander seems very compassionate and breaks things down for those of us who do not understand the vet lingo. Did not feel like I was being pressured for any additional tests for my cat. I know personally how some vets can test for anything and everything and say its for the "well being" of the animal when in reality its not. He made suggestions of what they could do but stated that he believed were not needed. And I wasnt price shocked when I left there. He stated prices up front on what we were doing which was nice. I will definitely be a forever client .
WE
Wellington Wyatt
I made a very inflammatory post earlier this week about Dr. Alexander. I rushed to judgment because of my initial interaction with his support staff. Doc did call me back on a private number, which I did not answer. He took the time to come by my home and remedy the situation. Unfortunately, I was at work at the time. However, he left a letter and a voice mail. Dr.Alexander went above and beyond to mitigate the situation and I sincerely appreciate his efforts. Again, my apologies for any undue stress that I may have caused. Best of luck.
SA
Sarah Sheppard
I love Dr. A! He sees both my golden and my moms animals and they cant wait to bust through the door to see him and his staff! Everyone is very kind and patient. Hes a no nonsense vet and wont just tell you have things done to your pet to charge more. When my dog wasnt feeling well he was very conservative until he realized that he needed emergency surgery. He helped get him to the car, stayed later, and called every few days to check in! Hes very easy to get a hold of and his office hours are great!
CH
Charles Pullman
Doctor Alexander actually cares about the animals whom he treats. His staff is friendly and efficient. Appointments are required, but you can usually get them for the next day. Of course emergencies are the exception, however I recommend calling first. Compared to other veterinarians in the area, Doctor Alexanders services are reasonably priced.
JE
Jen Edwards
By far the best veterinarian we have EVER visited. Dr. Alexander genuinely cares about animals, is extremely knowledgeable, honest, and has a very calming presence for both the pet and owner. Also theyve got a very clean office, great staff, no waiting, and very reasonable prices. Highly recommend him!
DO
Donna Mac
The best veterinarian we have ever experienced. All four dogs and two cats are in the best hands with Dr. Alexander and his staff. We left our previous vet after 18 years and never looked back. Kudos to Alexander Animal Hospital!
AN
Andy Serb
Dr. A and the staff at Alexander Animal Hospital are The Best! Always friendly and willing to take the time to discuss anything. Great pet care and you can tell they all love the animals as well as the job they do!
JE
Jen McKee
Dr. Alexander was very kind and extremely thorough when he saw my new puppy. His hours are excellent, and his fees are really reasonable. I look forward to going back for our next check-up!