Broward Eye Care

Reviews 13

FE

Fernando Prieto

DO NOT GO HERE! Terrible EXPERIENCES.Rude doctor (Klein), optician (Sandra), and staff (except for the front desk woman). If you go in for an eye exam the woman will try to sell you an extra exam that insurance does not cover and costs $25. Then when I saw the doctor and he was asking me questions about the use of my glasses and I answered kindly and honestly he muttered yeah right as he listened to me. I asked, excuse me as I couldnt believe that he had such a bad attitude about my answer. He never went over the extra exam results that I paid for. Then when I called after the exam to inquire about the results the woman said that if he didnt say anything then it must have been fine, with a bad attitude by the way. They send out your glasses to be made at a lab. When I got mine back the were winged. The were made incorrectly because the holes that were drilled into my lenses were not accurately measured. The optician was rude and nasty. Two different people (the optician and another woman) tried to BEND them back into place which is ridiculous as these glasses are very fragile. The lenses needed to be sent back and re-drilled. I asked them to provide proof that they were sent back to the lab by providing shipping or new production documentation or any official documentation that would prove that the lab got new lenses and drilled them properly. I asked for this since I had a strong feeling that they were just going to BEND them. They assured me that I would get such documentation. When I went in there was no such documentation and my lenses had a lot of finger prints all over them. I knew that they had bent them into place. Several calls were made to speak with the optometrist and they were never returned by the optometrist. Ive never had such a bad experience at an eye doctors office. The doctor himself and his staff need some serious customer service training as I received such bad attitudes from multiple people there and a defective product that was not corrected to my satisfaction, which was reasonable. DO NOT GO THERE!

---

PE

Pete Dolan

Weve been going to Broward Eye Care for years. First it was just myself and now that Im married, we both go. As a result, Ive been seen by Dr. Klein, Dr. Bascome, and as of our visit this week, I saw both of them. Both are extremely knowledgeable and professional enough they wound up referring me to a specialist because of a new situation I am facing. As we all know there is more to a medical practice than just the doctors that affects us...and in the office of the two doctors you will not be disappointed. Not only are they all nice but they explain things as they go along and everyone in the office gives you a chance to ask question without making you feel rushed. I know healthcare is a very personal issue, but if someone would ask me if I would recommend Broward Eye Care to a family member (other than my husband) for eye care, my response would be a resounding yes and without hesitation. When you leave the office after your appointment, you will feel as if youve just been taking care of people who actually cared about you and your situation.

---

HL

HLynn T

I recently went for an eye and contact lens exam at Broward Eye Care and saw Dr. Bascome. It was a great experience! I have astigmatism, a high prescription, and have been told in the past that my eyes are hard to fit for contacts. I’ve never been truly satisfied with my vision in contact lenses until my visit with Dr. Bascome. He provided a variety of options for contact lenses, was thorough, and patient in answering my many questions. The staff at Broward Eye Care is great. They are friendly and welcoming. The office is impressive and has a fantastic selection of glasses. I’ll never go anywhere else!

---

TA

Tara S.

The staff at Broward Eye Care Associates is exceptional! They were very helpful with frame selection, appointment, insurance, etc. Dr. Klein was very caring and engaged during my examination. In addition to Dr. Kleins examination, I was seen by OD interns. This was a very positive experience and it showed me that the practice was involved in the academic world. Both up to date with medical trends and eye health care. The practice had a large selection of frames and competitive prices. A very positive experience and I would highly recommend this well established practice in Broward County.

---

A

A Private User

This place is amazing what ophthalmologists tried to do with my father through 6 surgeries Dr. Klein was able to do in minutes of meeting him. All I wanted was comfort for my father in his ailing times and that’s what I received. My father no longer complains about pain in his eye and is very happy to come in as a case study for Dr. Klein’s students. I will continue bringing my father and rest of the family with me to see Dr. Klein and would recommend anyone else to come in.

---

DA

David G

I have keratoconus which makes for a difficult time when it comes to contact lenses Dr. Klein and his staff spent hours assisting me so that I can get the best contact lenses. They have a great attitude and are very patient. So if you need contact lenses or glasses I would highly recommend that you use them because the time they spend on the exam ensures that you will get the best contact lenses and or eye glasses.

---

KA

Kalise Valentine

I had an amazing experience with Broward Eye Care today. This was my first time at this office, and I am making it my go to for eye care moving forward. Dr. Bascome and staff were extremely helpful and explained everything clearly. Shay in particular was awesome when checking me out. I will definitely be back, and I am suggesting this office to anyone I know who may be looking for an optometrist.

---

SH

Shay Babé

Thank You Dr. Klein & Staff! I took my mother her for an eye exam and glasses. She really liked how Dr. Klein took his time with her and that short girl with the glasses was very helpful. She waited three days because she had a high prescription, but it was well worth it. Thank You again because now she can drive herself around again. See you next year!!!

---

MI

Michelle Stark

The staff and Dr Klein were great! Everyone works together like a good team should. They are very knowledgeable. Friendly and professional! I couldnt be more satisfied with the care I received! I strongly recommend Broward Eye Care for all your eye care needs. MS

---

JI

Jiangtian Fan

Just got my first contact lenses here. Dr. Bascome is really nice and his team staff are very patient and friendly, especially when I was learning how to put the contact lenses on by myself. Awesome place and great staff there!

---

VI

Vic Kuzmovich

Great office, friendly and caring staff. I was told that I can never use contacts again. That was over six months ago. The contacts have never been this comfortable. Eyes feel great. Thank you Broward Eyecare.

---

JU

Justin Kanarick

Setting the standard in optometry! Their accuracy and service is unparalleled. I wonder why I would even have gone to the chain stores. It is worth the drive to recieve such wonderful service!

---

A

A Private User

Enjoyed My Visit!!! The front desk girls are great and Dr. Klein is very thorough. His office is clean and everyone is organized. I thank my friend for sending me there. :)

---

---