Category: | Veterinarian |
Address: | 1761 Thornburg Ln, Franklin, IN 46131, USA |
Phone: | +1 317-736-8880 |
Site: | hillviewvets.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed |
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Donna Shupperd
WOW! This place is unbelievable they REALLY REALLY care about the animals first and foremost while also treating you as the human with great respect and kindness. It literally brings me to tears of happiness because i have had such terrible experiences that really stressed me and my dog out. Left me feeling so angry and hopeless. For instance my last vet was one of those who was very intelligent and gentle and loved animals but lost his humility and ability to interact with the human owner. Due to his impatience and superiority he ended up muzzling my labradoodle cause she was scared and barked at him. I cant tell you how unnecessary that was….ill never forget her eyes it terrified her. Only made the next visit worse. Of course it got unbearable for me to take her to him even though it was only 5 minutes from my house. It warms my heart to pieces every time i see sweet kind Dr, Clarke patiently address my dog Bellas fear by sitting on the floor and slowly feeding her treats to calm her…never forcing anything which really calmed me! No aire of superiority here as i have experienced as if they are the only one in the room who truly cares for the animal. She sits with me after every test and shows me the results and listens to my concerns with wonderful enthusiasm and interest. Wow I am so glad i found Hillview. All her staff have the same wonderful welcoming happy mentality which is so great to see (other offices seem like the people are miserable wishing they were anywhere else) and makes the whole visit an actually joy. Which is saying a lot because in the past i about had panic attacks over taking my dog to the vet. The facility is open and bright even smells good! Never a bad smell of pee or poop and you never hear dogs and cats screaming! Its really a marvel of order cleanliness and care that i have never seen. Its the best vet office hands down i have ever been too. I now drive an extra 20 minutes to get there but its worth every second. I literally thank God i found this place.
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A Private User
I do like Hillveiw vet however, And this may be petty, I took my dog Kaylee to get her Bordetella vaccine and i told the tech that she doesnt like to be messed with, after she was done she said that i needed to get her spade and that she wouldnt breed her with that kind of disposition, because they pass that along.I was kindof confused and then when i got to my car i got angry, so allow me to clarify, when i said she doesnt like to be messed with i meant when you try to stick something into her she gets a bit pissy, i did NOT mean in anyway that she is not a well tempered animal, in fact she is probably the most well tempered animal i have ever seen in my entire life. People have begged me to let her have puppies. You should really think about what you are saying about someones animal you should know that when YOU see them they are on high alert and nervous. IF I AS A STRANGER WALKED UP TO YOU AND TRIED TO STICK SOMETHING INTO YOUR NOSE I THINK YOU WOULDNT HAVE THE BEST TEMPERAMENT WITH ME EITHER. Just to clear this up all together, Kaylee is an amazing animal she is great with kids when strangers come in the house she brings them her bone, she listens better than most humans, so seriously just for future reference its very rude of you to judge an animal based on how they act at the vet, I was very surprised at how offended i was by your comment, and maybe i should have explained what i meant by "she doesnt like to be messed with" but given the circumstances i thought you would have understood what i was saying. Kaylee has the best disposition and anyone would be lucky to have an animal with the same.
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Jennifer Harter
Although I choose this place as my regular vet, they seem a bit... Uneducated? They are great for small animals in my experience and are always friendly and helpful! But the past two times I went there, we have had negative experiences. From them failing to detect an abscess on a pet that was clearly having discomfort in the rear, which we even told them (I discovered the abscess at home that night, it had been open for a while) to not having the appropriate testing supplies to run blood work on another pet. However, they are always quick to fix any mistakes out of their own pocket, even if you take your pet somewhere else. Neither of these situations was bad enough for me to consider a different vet and this is just my personal experiences. I love this place and the good things about them always outweigh any mistakes. We have had many, many great experiences here as well, so no worries!
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Kathryn Humphries
Im a certified veterinary practice manager (CVPM) who saw two of Hillview Vets employees speak at a conference on decreasing fear and anxiety for pets while theyre at the vet. I was so impressed by what I heard that I asked if I could take a week off from managing my practice in Virginia to come to Hillview and learn how they are doing things. My time visiting Hillview was amazing! This is a truly caring group of veterinary professionals who are going above and beyond to make the vet visit experience less stressful for your pet. Highly recommended.
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A Private User
I LOVE hillview vet clinic. I can always call in when my dog needs something or even if I just have a question. The staff is always willing to help and is very kind. I also love Dr. Clarke. He is the only vet that I will allow to touch my horse. He has a way with the horses that I have never seen before, he is just so patient and kind to the horses. He is always available when I need him and he is very knowledgeable. My animals will not go anywhere but here! Oh and they are the most reasonable vets around here!
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Colleen Aiden
This clinic is wonderful!! The women who work there are so caring and just love animals. It is VERY reasonably priced and you can tell how seriously they all take their jobs. They remember my bunny by name when I bring him in. They also will treat wildlife for free! I am always finding/rescuing little critters and I can rely on them to treat them and if needed give them to a licensed rehibilitator to give them the best chance possible. I love this vet clinic and will continue to take my pets there.
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Robby Robinson
Brought our pet mouse in for an infection and they were very very kind and you could tell they absolutely love the work they are doing and the animals that come in. What got me was the candle at the front desk. When lit it meant someone was losing their beloved pet in the back and to please show respect. Once I saw that I knew I would always bring my pets here. Absolutely amazing veterinary clinic.
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Jeffrey Wakefield
My cat had an issue with his kidneys. The vet stayed with my pet till 11:45pm and even called us several times to let us know the progress. That is dedication to both me the owner and our pet. Our cat is now home and recovering. With the effort that was put into watching over our pet late into the night, and updates to us the owners, I am very pleased. To bad our healthcare industry isnt as caring.