Category: | Medical Clinic |
Address: | 270-05 76th Ave, Queens, NY 11040, USA |
Phone: | +1 718-470-7000 |
Site: | northwell.edu |
Rating: | 3.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
LI
Lisana Cabrera
Its very sad how I seen this place treat us like its all about business/insurance money and nothing else, I have been in and out of here with my 80 year old dad for a few months and this last time my dad was here for 3 weeks and 1 day, between those 3 weeks I also delivered a baby in the same hospital for which I was hospitalized for 4 days! Im sure in those 3 weeks between my dad and I they got over 200k out of our insurance. My dad only speaks Spanish and is a very educated and kind individual, to whom the service was awful, all they did for the first 2 weeks was drug him up with pain killers, the staff didnt have recorded on file many things, like when was his last super catheter replaced, he didnt get showered by anyone on the 1st week, his room was very dirty when I would visit, his urine bag wouldnt get drained or cleaned from blood clots which would make his UTI worst. I had to start speaking to the nurse manager on the 5th FL and tell them how serious I was about my dads health in order for them to start actually doing studies to try to help my dad and not just keep him there on pain medication, also after a week of been there, staff would call me to ask me why was my dad admitted to the hospital? , really? You are the doctors and medical professionals why are you asking me this after a week of him being there?, its ridiculous how many patients each nurse and doctor has, how could they possibly really focus on my dad, doctors would walk in and not know anything about my dad, doctors wouldnt know when were the MRIS happening, yet they would postpone my dad everytime, they also didnt know many other things, so sad what the abuse, what a guinea pig my father was to this place, I have some pictures of the way the room looked, wish I can make this go viral, in my 30 years of life I have never signed on to a website to give complains, but this is a must..... its someones life not merchandise from a retail store like we got treated, as far as my delivery, the staff in the nursery were very unfriendly not a smile, the PCA would walk in the room sign her hourly signature sheet and not ask if I needed anything, however the other PCA was great, she helped me shower after my c section and more, God bless her and one of the nurses too.
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Angelo Ricci
The Aids are more patient bedside manor then nurses. 1) my family was looking for me in the ER and a table of 7 nurses turned away as she asked where they relocated me 2) THE PA decided she was going to diagnose me before testing and ignored my blood work of high WBC and minamized my symptoms to gas and gave me meckizine. It wasnt till the attending DR came where he ordered the proper tests I needed (Which I came in asking for bc my Dr told me my symptoms were chronic to get a CT at the er ) but no . The DOCTORS ARE OUTSTANDING , sat with me for a long time, took there time with me, explained everything!!!a neurologist, cardiologist and surgeon. THEY SAVED MY LIFE.... The nurses need retraining .. i remember when the LIJ philosophy was patient first patient care.. now its the opposite. ( my wife was a nurse here now works for a private dr). Also after my surgery the 1st nurse was so sweet and said to me this is a rough group dont let them kick u out till ur ready. So then a Cheryl nurse asked me Nurse- How are u feeling if i was in pain? me- helloo thankyou and i said i feel better but deff in pain i am throbing everywhere but better then presurgery! nurse- .. she asked oh do u want medication then? bc we have to move you now me-Tylenol please .. nurse..well ur suppose to be in pain so u dont need the medication. why do you think you need this what kinda pain do uu have and why me- iI just had surgery and I dont feel comfortable sitting here it hruts im sorry to be a pain. Nurse - well u know what then u have to wait bc i gotta move u to the next room ( discharge room) they can help me- im sorry i dont feel well i jst woke up 5 min ago can i jst take this all in and can i please have Tylenol nurse - rolled her eyes and got the iv bag. The aids were more helpful then nurses , ( happy LIJ hirred ppl who acutualy want to help others , it makes a big difference in patient care bc they were beyond expetations) however, the nurses are jst power hungy and lazy on this day. My coworkers have complained that the patient care was now awful with snobby staff who will do anything not to help. and that ST Francis was much better. wish i lived in long island so i could have gone to ST FRancis.
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Ang H.
Do not give birth here. If you do, make sure you always have someone competent to advocate on behalf of you. Thank god, my husband was there with me or medical staff would have put me in a wheel chair while I was trying to alert them that the baby was coming. He had to get stern with them and tell them not to put me in the wheel chair more than once because the baby was coming. Then they decided to check me. You would think, after having me sit waiting for 25 minutes in the admissions room where you are checked and hooked up to machines to check the contractions, they would check the machines to see the contractions were happening very close together. Whats the point of hooking me up to the machines? Is it just to rack up a hospital bill? And most importantly, you would think before putting any pregnant woman having contractions in a wheel chair and it being clearly visible that her water just broke, they would check her to see if crowning was happening. After this wheelchair ordeal, they decided to wheel me on the same bed to the delivery room and during this time they kept telling me to hold the baby in?!? I am as confused as you are right now, how do you hold a baby in? There were some staff who were excellent, such as the Nurses who care for you after the baby is delivered. The PCAs are horrible end have an attitude. One told me at 1am in the morning, after she came to pick my baby up for a test and she brought him back, that it was not her responsibility to change a dirty diaper. You mean to tell me, the PCA could not change my baby, instead she had him stay in poop the entire time she had him. I had my baby with me during my entire stay, he was never in the nursery. (I wouldnt be surprised if there are nursery charges on my bill for the entire stay because I was told that is what they do.) I wish I chose another hospital. Service is not as it used to be. I decided on this hospital because service was excellent in 2013 when I gave birth to my first. I couldnt wait to leave. There is so much more I could say. Never again.
MA
Maria Lewis
Its funny that the start of the comment section asks what I liked about LIJ. The answer is nothing, my mother went into the gyn clinic on the third floor for an appointment. They told her she needed to go to the emergency room for high blood pressure (Yes you read that right, their reasoning was high blood pressure). After waiting for 4 hours she was not seen at all but was told she needed to stay to see the Dr. I finally told her they cant legally hold her without reason or being seen (because she wasnt in a room or hooked up to any monitors). She told them she wanted to leave and go see a specialist about the issue within the next few days to which the nurses told her that she shouldnt leave and needed to wait another two hours to see a Dr. about the emergency.... Im still trying to figure out how you classify something an emergency and then expect them to wait 6 hours to be seen for said emergency. I nor anyone in my family will ever be going back to this hospital. Im beyond pissed with what they call service. The hospital should seriously reconsider how their emergency room is operated. And for the record she had a 4:30 appointment at the gyn got their at 3:50 was not seen till 5:30, she was wheeled down to the emergency room at 5:45, and finally left at 10 after they told her she had to wait another 2 hours.