Arrowview Animal Clinic

Reviews 5

BL

Blah B

Two weeks ago my dog had fallen ill. After taking her to the vet ER it turned out she had a hernia and infection in her uterus requiring surgery. One of the places we took her was Arrowview Animal Clinic, where the receptionist was a bit rude, but I brushed it off as my pets health was more important. Once the doctor charged us 25 dollars just to look at our dog and tell us what we already knew, she told us shed do the surgery but that our dog "probably wouldnt make it," giving us a thin percentage of her survival, as if shed already given up on saving our dog. Needless to say after being up since 1am and already having spent 500 dollars on the vet ER and consultations this was extremely disappointing. Once we decided we were going to spend the 1200+ dollars to save our dog it was clear to me I wasnt about to take it back into this clinic and give them my money where the vet had already sentenced this little dog in great pain to death. We took it to Loma Linda Animal Hospital Inc where the difference was night and day. They were friendly, caring and reassuring, unlike the people at Arrowview Animal Clinic, who legitimately dont seem to care all that much about animals. The veterinarian at Loma Linda Animal Hospital looked at our dog, told us with great confidence what needed to be done and worked with us when it came time for the bill. Im happy to say our stray-turned-family member made it through her surgery and is doing much better now. Im glad we didnt have our dogs surgery here and I implore any of you who care about your pets life to seriously consider going elsewhere. It seems like all the positive reviews on this place are re: grooming and thats probably the best they can hope for. Id give it a zero star if I could.

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FU

Furry DogMother

These people are my dogs guardian angels! I would recommend them without hesitation. First, several years ago my beloved puppy "Winston" had somehow escaped from the house during a family get together. I posted flyers everywhere and took one to all the vets and pet stores in my area. Three days after leaving one at Arrowview (a business I had never been to before this incident) I received a call from their office to come down right away because someone had brought in a "new puppy" that looked identical to the picture in my flyer. I was never so happy and grateful in my life! Sure enough, they had made a true assessment and I was reunited with my beloved furbaby. Had it not been for their efforts I doubt I would have ever seen Winston again. Then a year or so later, I brought his sister, Gabby, to Arrowview because she was extremely sick. They diagnosed her with Parvo and provided me with the medications and instructions to at least partially care for her at home as I was completely unable to afford the extensive inpatient care that is normally required. Prior to this I have never had a dog survive that had been infected with Parvovirus, but they encouraged me that it can be done. Thanks to their knowledge, expertise, and support, I am happy to say that she not only survived but both she and Winston are alive and well snuggled next to me. The staff at Arrowview Animal Hospital truly care about animals and provide an exceptional quality of care as well as compassionate and encouraging support to pet parents. They deserve 2 thumbs and 4 paws up!

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DA

darthmingo lopez

I tried going there yesterday for the first time. I had made a 3pm appointment and was there on-time. When I got to the vet office it was packed and there was standing room only. The room was full of dog owners, half of which didnt even have their dogs on lashes, and the amount of barking in there was deafening. When I checked in prior to my 3 pm appointment time I was told to wait with the barking dogs. When I asked how long it would be the receptionist just shrugged her shoulders and said "its going to be a while". I asked her of it was going to take over an hour and she said "probably". I told her that I cant wait that long and thats why I made the appointment and she acted like it was no big deal and carried on doing what she what ever does at work. I have a sick 7 month old kitten and I cant wait with her in that room with all those barking dogs.And I had prior arrangement that had to attend at 5. I had even left work early and used up three hours of my vacation time to make the appointment. Judging by the attitude of the receptionist, appointment timing is not very high on the list of properties at Arrowview animal clinic. I wasted my personnel time, my vacation time (which literally cost me money) and my kitten has to go one more day without treatment. I would not recommend this vet.

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MA

manny Lopez

I took my puppy here and it was a big mistake on my part, I waited outside to be called on for over an hour, when I went inside to check how much longer it was going to be they said I had to wait because they had called me from the inside of the clinic the lady never went outside to call out my dogs name. But anyways the thing that got to me was when the lady was trimming his claws I asked her "you have to be really careful when you clip the claws" and she said yes, then she said do you want to see him bleed? I looked at her like Really who would want their puppy to get a claw cut too much and bleed. Then she said a lot of people like to see it bleed. I told her No, and she ended up clipping one claw too much which the dog cried and started bleeding. According to her it was a accident she fixed the puppies claw. Then some guy was complaining that they had giving his dog the wrong shots....smh. Anyways very unprofessional and some of the workers seem like someone pissed on their cheerios. The only good thing about this place is they charge not too much, but I rather pay more and make sure my dog gets treated well stay away from here.

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IV

Ivette Gonzalez

If you love your pet DO NOT bring them here if they are really sick. I brought my beloved dog here because of two days of vomiting and was told he had a large mass in his belly and severe pancreatitis after just one test done. Was basically told to pay almost $1,000 up front to do other tests and hospitalize him or its better to just euthanize him. They dont have any way to help you pay the cost in payments and just tell you to give up if you dont pay upfront. I ended up taking him to my cousins specialty animal hospital for a second opinion. Blood work was done along with a ultrasound. Long behold there was no mass felt or seen whatsoever and his pancreas was mildly irritated that medicine and a bland diet could treat. Arrowview animal hospital had me crying thinking I might lose my baby. I was so relieved that he would be just fine and I could pay anything I didnt have at the moment, in payments. I was so pissed at the same time that how many beloved pets are put down because of this places misdiagnosis and just telling people to give up if they cant pay. Please go somewhere else for your pets sake.

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