|Address:||2454 N McMullen Booth Rd Suite 601, Clearwater, FL 33759, USA|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed Closed|
COMPLETE DISAPPOINTMENT & WASTE OF TIME!!! 1.The receptionist (Summer) was rude never greeted us 2. The receptionist (Summer) had no knowledge of anything every question I asked she couldnt answe 3. Waited over an hour and still didnt getto have the consultation 4. They wanted us to pay for the consultation ahead of time which was fine was they charge a 2% charge fee which we were never told about until it was time to pay and the receptionist (Summer) response was that "every merchant is doing it" 5. They are totally unorganized 6. After waiting so long we decided to reschedule at which we told the receptionist (Summer) that they need to be a little bit more professional at which she responded by SUCKING HER TEETH and saying PLEASE. 7. When we called to speak to the manager (Vanessa) she brushed it off and didnt even apologize I dont believe it to much to ask for to greeted with kindness and treated with respect!!!
Met with the doctor once and received a phone call that the doctor has no interest in meeting me for a second visit. I called back 2x to find out why. But I could never land an appointment with him. I am assuming because it was advanced age.38. If that were the case then tell me. So I kindly asked them for my records to move to another doctor and nothing, not once, twice, but three times. I went into the office to request it a fourth time filled out paperwork and never received it again . Its just frustrating that this is a delicate matter and all I want are my medical records and bloodwork to submit to my new doctor and Im ignored. I ended up at USF health and was treated with respect and now Im pregnant. All I have to say is research these doctors before using their services . Wasted my time and money. Have some respect is all I ask .
Sara D Goodrich
We had such a wonderful experience with Dr. Zbella at the Florida Fertility Institute. He was very knowledgeable, compassionate and confident throughout the entire process that it made us feel at ease the whole time. His staff was just as wonderful, especially his assistant Andrea, who was always available to answer questions at any time and was extremely organized. It made everything so much easier to have a doctor we could trust and a staff we could rely on. All fees and pay schedules were very clear and given in advance, there were never any "hidden fees" or unexpected procedures. The entire invitro process took only 2 months and everything went according to plan. Would highly recommend it to friends & family.
Very disappointed made an appointment for the Tampa location it was then changed to McMullen booth location. Walked in waited kn lobby for 10 minutes before anyone even acknowledged that we were there. Asked questions and the lack of knowledge and professionalism the was provided was awful....Never knew Botox and IVF were in the same category. Was turned off as soon as I seen that my possible IVF Drs office was more focused on MedSpa services than IVF. Would not spend thousands of dollars on IVF in an office with an unprofessional rude staff!!! Not sure if the dr is great or not bc we never got a chance to meet them!
They wanted me to sign an arbitration agreement and then give them my credit card information. I refused and was told i couldnt be seen. I totally understand credit card when a lot of people dont pay their medical bills but to show me an arbitration agreement that shows you have no faith in your practice and then ask for my credit card info? Most identity theft is due to poor practices at medical facilities. Plus Doctors have malpractice insurance what in the world are you doing wrong that you need a arbitration agreement? dont go there and dont ever sign an arbitration agreement when it comes to your body.
Dr. Zbella is a very knowledgeable doctor and although he is very straight forward with describing your care and diagnosis, I would rather that than him pandering around trying to sugar coat it. His partner is also very intelligent but Ive had little interaction with him. Overall, Ive never had an issue in the near 2 years Ive been going to their practice. I would suggest them for any woman whos looking for help with their fertility or ailment.
I must say I was taken care of very well from Seth O`Gradney, he to me right away called a few days alter, told me the results via my Doctor. Can not say enough great things about them and Seth....... If you are looking at others palces to go this has to be the only stop you will need to make, Thank You DRC
Dr. Sanchez and the staff there are Amazing! They are all very kind hearted, and always there for you 24/7(literally). Over the past four months while I have been undergoing IVF, the staff has become like a second family. I would highly recommend them to anyone!
Dr.Zbello is the Master, skilled and very knowledgeable. We are very thankful & blessed to have you perform my procedure and now we have a Beautiful Baby girl..This facility is the Best at what they Do.
Dr. Sanchez is amazing! Thoroughly explained everything to me and took time to make sure I understood. Ive searched for years for a doctor to care and help my with my PCOS and he has been a miracle!
Love them! We have a beautiful baby girl