Petaluma Modern Dentistry

Reviews 7

PA

Pam Summers

Im sad to read the couple of bad reviews here, which were strictly based on the patients insurance plan. Dental insurance is not like medical insurance... it pays for necessary annual maintenance and a percentage of the portion of other higher priced procedures, where there are varying grades of product that you can choose from, usually covered at a varying percentages of the contracted procedure. I know this because about 25 years ago, I worked as an insurance biller and receptionist for a dentist in Long Beach, CA. So, in my case, I had two broken upper front teeth that needed crowns. My insurance would pay for both teeth crowns with my co--pay being only $75 each, but I would have had the lowest aesthetic result because that would have been a metal crown with porcelain baked on top and would have looked very fake (not translucent like a natural tooth,) but would have saved the function of those teeth. I could have chosen between two other, more expensive all-porcelain crowns (with translucency and very natural looking.) One price would have been a co-pay of $750 for each tooth or the top-of-the-line of $1000 copay for a custom-designed porcelain crown that is super strong and translucent and comes with a 5-year warranty not to break at all or 100% free replacements. Those teeth are so important to be very strong for biting into hard foods and for looking natural, that I opted for the $1000 each co-pay. But that was my choice entirely, and I was not given an up-sell or any pressure at all to choose the most beneficial (also most expensive) option for me. So if you choose more that your insurance coverage pays out, dont write a bad review saying that the dentist or his staff try to up-sell you... it is entirely your choice. I loved the treatment that I received, it was top notch and painless, and since he is also qualified as a cosmetic specialty dentist, he does amazing, thorough work. I just moved to Sonoma County a year ago and I can tell you that I have found MY dentist! I highly recommend Dr. Szutz!

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PE

Peter Michael White

Let me preface my criticism of this dental office with a positive comment about the actual procedures. I dont think I have had better, more thorough exams and procedures than I received at this dentist. I left feeling like every tooth was totally clean and thoroughly examined for any possible defects. That being said, I felt pressured at every turn to get very expensive "up service" that was not covered by my insurance. This after telling four different staff that I have insurance which is very expensive to pay for my necessary work and since I am on fixed income, I have to watch what I spend over and above that income threshold. Even with insurance I had to pay a significant amount out of pocket and unfortunately I was left with the impression that income generation for their practice was more important than listening to me. MW

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15

1519element

Such a horrible place. Stay away. Like other reviews, this place is all about money. They up sell everything. If you go in dont be surprised if you "must" have a root canal. They will find one (whether you need it or not). Front desk staff totally unhelpful and they dont care if your insurance will pay or not. I was told I was covered and at the end of two root canals (questionable if needed) and a crown, they charged me $1600 out of pocket. Recently they told my wife she needed over $12000 worth of services (I kid you not). She went to a different dentist who said she needed a root canal and crown on ONE TOOTH, and everything else can be monitored and done as insurance would allow. This is a crooked, money grubbing place with a fancy veneer. Dont be fooled!

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JI

Jivko Varlakov

Dr Szutz is awesome! Long story short, I had a temporary implant crown on a front tooth break on me on the 4th of July! Called him since I was travelling on an airplane later that day and he was so kind and didnt hesitate to get me in that morning to make me a same day crown for my implant in like 2.5 hours. Had this awesome machine that scanned my tooth and printed the crown. Like as in 3D printed. So now not only do I no longer have just a temporary in my mouth, and not only did I miraculously make my flight that afternoon, but I did it with a solid permanent crown that I use to eat everything I would want to with! Super nice guy and totally took care of me in my time of need. So grateful. Would highly recommend.

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DI

Diane Clyman

I am very grateful for this dental practice. I do have the best insurance, however even with the best insurance there is a co-pay. All of the staff is pleasant and professional. They are very though. I really like that the office is decorated in nice way, not too fancy dancy. I especially am in awe that they can "make a tooth" on site. it is pretty amazing that can be done. It is calculated by the computer and ends up fitting perfectly!

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SU

Susan Miller

I really like this dental practice. The dentist does the exam and cleaning, taking the time to answer questions. The office and exam rooms are immaculately clean, the equipment super modern, the staff friendly. Its totally worth the drive from Novato!

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M Mo

horrible place looks like meet market, rude front desk and specially the endo lady,mindy i had 2 root canal done both failed with in the 3 mounts, she is greedy slot all she thinks money soon she pay for it truly useless place

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