Lone Rock Veterinary Hospital

Reviews 10

WE

Wendy Nieddu

My mom and dad and I have been bringing our pets here for 17 years. My Great Dane has had some problems and Dr. Julie has been wonderful with him. The only problem I have ever had with this place was calling yesterday to let them know we would not be in till the next day to get meds for my dog...I was on the phone with MJ and she cut me off when I was talking and said they were so busy could she have a number to call me back. I again tried to tell her I just wanted to let them know we were not coming until the next day but she just decided what I had to say was not as important as her being so busy to listen to me and decided to just to hang up on me. The thing is she asked for a phone number to call me back...but at the same time if she would have taken that same time and listen to me just say I wont be in....I wouldnt be putting this up. I realize people get busy....but being rude to someone who has been a loyal customer for 16-17 years was a slap in the face to me. First problem I have ever had....I hope it is the last. I have no problem going to another vet over a very rude employee!

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BO

Bolton Ferda

They will try to talk you into expensive diagnostics and surgeries to save your pet. They basically told me my dog was going to die without a $1200 surgery. They diagnosed a pyometra with barely any evidence. The only evidence was abdominal pain, an elevated white count, and moderate fever. Normal x-ray. No discharge, no swelling, nothing else. Ultrasound (which had a good chance of accurately diagnosing a pyometra) could only be done by a "specialist" for $400. They were essentially saying this was essentially a one-in-a-million presentation of a pyometra. Finally looked at the blood work myself and saw that she wasnt starting to go into organ failure like they said. Told them to give me a prescription of amoxicillin. They tried to talk me into buying an antibiotic for about $25 a day. Grabbed my $1 a day amoxicillin and left. She was back to normal in two days. Tl;dr Rips you off and plays on your emotions. Dont go here. Find a large animal vet to go to.

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TR

Trang Le

The staff here is so very compassionate and never try to upsell anything. My dog had a flybot burrow under her skin that developed into a larvae (beware if you have bunnies because thats who they like to hang out with) and they took great care of her in a timely manner and without charging an arm and a leg. In the past, Dr. Dawn had even followed up with a phone call to check on my Luna after treating her (more severe) injury. I feel confident that my dogs will be in superb care when I take them to Lone Rock and I would recommend them to anyone! ⭐️⭐️⭐️⭐️⭐️

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CA

Cathi C

We have a 25 year old cat that is ready to be euthanized. He has stopped eating and is sick. I called Lone Rock to find out how much they would charge to euthanize a small, 25 year old sick cat and they wouldnt do it without giving a quality of life exam. QUALITY OF LIFE EXAM for a cat that has lived well for 25 years! He is sick and needs to have his life ended humanely and they want to charge us for a quality of life exam to tell us we need to have our 25 year old sick cat put down. Nice work, Lone Rock.

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RO

RokinSins58

I wont speak to charges, as everything costs today, but these folks have saved one of my dogs life, and helped with a euthanasia of a loved pet. My experience with another local vet was not favorable. I recommend Lone Rock

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SA

samantha o

I stay home at the moment and take every opportunity to leave the house. Why would the front desk lady tell me to call to make an appointment rather than stop in? Ugh!

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LA

Laura Huskin

Staff was very nice. Dr. Julie was so knowledgeable & caring for my Husky!

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ME

Melissa Roberts

Great customer service. Honesty people, not out to get your money.

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Ryan Lowe

Very caring and knowledgeable

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A Private User

Great care, fair prices.

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