|Category:||Skin Care Clinic|
|Address:||525 Congress Pkwy #200, Crystal Lake, IL 60014, USA|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–12PM Closed|
I thought this office was different...I was given a topical cream for my psorasis and it made my skin extremely red, dry, and cracking. When I stopped in to drop off my medical records I asked if a nurse could just take a quick look to let me know if it was normal. RACHEL just pushed me off and said "NO, but if you want to make another appointment..." WHAT???? I was hopeful...only to get NO HELP from Rachel at all.
Every step of my experience was positive, from the initial call, to the clerks who checked me in, the medical assistant who took me to the room, and Dr. Rommel. All have treated me well. Dr. Rommel is especially wonderful. Shes friendly and concerned, she listens, shes thorough, and she follows through. Im so happy to have found this clinic.
My appt. was for a check on progress of previous work done. My coat was never removed, so I feel that the follow-up check was incomplete and ineffective. I am very concerned about two of the lesions and do not know what to do about it. I am not in a position to pay for a duplicate appt. could I e-mail photos? Please advise.
My experience was very comfortable and assuring that I was given proper time for any questions that I might have had --- I had questions and they were answered in a way that I understood the answers. Thank you for a relaxing experience. The reception area and the rest of the office is very attractive decorated. Thank you.
I brought my 99 year old uncle to Derick Dermatology and we could not be happier with the wonderful personnel who worked with us. From the front desk staff to the nurses and physicians assistant, everyone treated us with respect and kindness. They demonstrated excellent communication and professionalism.
Always great care at Derick Dermatology! I see Dr. Michelle and she is the most thorough, caring and authentic Health care provider. I trust her so much which makes each visit easy and less stressful for the patient that has a few skin issues!! Thanks Michelle!!
Easiest trip I have ever had to a doctor. The staff is friendly and efficient and there is no wait. I love Doctor Rommel and she was able to prescribe how to get rid of the problems I was having with my scalp. Would recommend this practice to anyone.
The office staff was very pleasant to work with. My appointment began promptly, and the nurse and dermatologist took the time to listen to my questions, concerns and then offered me a variety of options to help me.
Always enjoy coming to Derick Dermatology, very professional & courteous office. Dr. Rommel has been wonderful to have as my doctor, providing me the best medication to manage my psoriasis. Thank you all!
Excellent customer service. Everyone was helpful and informative, and they went the extra mile (and then some) to resolve a question I had. The doc was very friendly and knowledgeable, too!
Dr. Rommel is wonderful. All staff are very helpful and friendly. I would recommend this dermatologist office to anyone. She helped clear my breakouts right up. Im so glad I came here.
Derick Dermatology is great! We have been going for over a year and have been happy with everybody we have encountered! I recommend to everybody looking for a dermatology practice.
Staff at Derick Dermatology are wonderful! Dr. Rommel is informative, professional and patient when asked questions. Couldnt ask for a better team of professionals!
Everyone was very nice and professional. Great processes and clean environment. The doctor was nice and informative, couldnt ask for better.
Very professional and thorough. I felt comfortable that any concerns I had were addressed and taken care of.
Courteous and professional staff, attractive office and exam rooms conveniently located in Crystal Lake
Always love Derick Dermatology. Everyone is pleasantly professional. Appointments run on time.
Staff is always very friendly and efficient. Never a long wait. It a great experience
I really like Michelle she is very nice and professional. The office is very nice .
Very professional, with cutting edge procedures and technology. Highly recommend.
Very friendly staff-clean, modern office-I would recommend them.
Am very happy with Derick I think Michelle is fantastic.
Very professional courteous . I felt very comfortable .
awesome experience. Good, fast courteous service.
Quick friendly service. Would highly recommend
Excellent on time thorough and professional
Wonderful staff. Efficient and thourough
Great people and always willing to help
Very thorough, careful, and professional
Very happy with the facility and staff!
Excellent personal and great service!
Friendly staff, thorough skin check
Everyone was great .