|Category:||Urgent care center|
|Address:||2600 Glasgow Ave # 100, Newark, DE 19702, USA|
|Working:||8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM|
This urgent care center is an OK option if you need some help and dont want to go to the ER. I was seen shortly after filling out new-patient paperwork and the person who took my vitals was pleasant as well as the nurse who came in to do other things. She engaged me in some conversation which I appreciated. The doctor was knowledgeable and pleasant as well. The only part that makes this a 3-star review instead of 5 is that I waited for about a half hour after the doctor left while he wrote up my script. I ended up leaving the patient room to go find him. He said that he kept being interrupted by other things (he did look very busy, so it didnt seem to be a lie) and he was slowed down by a new computer system. I would go back in hopes that they figured out the computer system and had gotten back to a more efficient way of working. If I do go back and am in-and-out quickly I will definitely give 5 stars. In the end, I am happy with the care I received and will probably go back if I need urgent care.
I was truly disappointed with the care here at this Glasgow Medical Aid. I came in for a sinus infection and coughing. I paid a $25 dollar copay for a Dr. to walk into the room, look in my ears and down my throat and to send me on my way all within 5 minutes. The nurse who was supposed to be filling out my chart seemed to have no idea what she was doing, did not ask any of the routine introductory questions (do you smoke, do you drink, etc). The whole experience was completely impersonal. If you need to go to a center, go to the Glasgow Medical Aid by the Christiana Hospital! I took my boyfriend there for a foot issue he was having and all of the staff was polite and actually acted like they cared about his issue. Dr. Kramer there was great, and we actually will request him for future visits. The only reason I did not go to the Medical Aid Unit by the Christiana hospital is because they are currently under a remodel.
I went in to be seen 2 nights ago for a problem I had also had back in the fall. However, this time it was worse. The young lady, Grace, at the front desk was very pleasant and did a quick and efficient job checking me in. My wait time to go back was only a couple of minutes. I was seen by Dr. Doug Amis. I was extremely impressed by, not just his pleasant manner when treating me, but also by his explanation and knowledge of why I was experiencing the problem with my ear that I was. I did not get that same information the last time I was seen at a Christiana MAU for this same issue with my ear. He explained things in a way I understood and it all made sense. He also answered all of my questions quite well. From my understanding he is new to the unit and I hope he is going to be there for a long time. He is the kind of doctor patients should be happy to have treat them.
Absolutely terrible!!!!!!!!!! Staff rude not helpful at all. My 4 year old was in pain they had no empathy. Doctor Douglas Amis was a complete JERK!! he acted like my child was a bother to him. Said to me " he cant help how my daughter reacts to pain" WOW NICE THING TO SAY TO A CONCERNED PARENT!!!!!!!!!!!!! GET SOME COUTH. WHERES THE BED SIDE MANOR DOCTORS CLAIM TO HAVE? WELL ITS NOT HERE FOR SURE!!!!! NEVER EVER GOING BACK HERE AGAIN. Neither should anyone else with a small child.
They advertise that youre in and out in 27min. It took two hours before getting a room . Only one doctor till noon daily. Will never come here again. Absolute disgrace. Over three hours before seeing a doctor and my prescriptions never made it over to the pharmacy absolute nightmare. I do not recommend this place to anyone with sick children youre better off going to the ER .
1st time utilizing an urgent care center and was pleasantly surprised by the level of care I received. Staff was very professional but personable as well. The team examined me within 45 mins but I had to get my knee drained so I was in the facility just a while longer. Great job and thank you all!
My initial Visit was well but nothing special. Saw the doctor who was on. Staff was pleasant but a little bit awkward when I went into the back rooms. If you need anything done GO TO THE CENTER. There is no type of ownership over the phone, you will be transferred to multiple people blindly.
Long wait times. Sat in reception for 45 minutes with 4 patients ahead of me, then sat in exam room for another 20 minutes. Every time I saw the doctor he was sitting talking to the nurses.
I had a great experience at the medical aid unit in Glasgow. Grace and Tony were very friendly and always had a smile on their faces. I will definitely be back.
We have been to this medical aid unit on many occasions. We are always treated with kindness and respect and with the utmost care. Thank you!
You shouldnt have on internet closed at 8pm if you not going to take anyone after 730. Its a waste of time if a person is seeking medical
All of the staff were pleasant and I was taken care of quickly. Thank you to Tony, Gabby and Lynn. Will definitely come here again.
Staff is pleasant! Dr. Warrington and Nurse Jimmy were funny but very professional enjoyed my visit.
Went in was seen quickly and diagnosed and given meds. Friendly atmosphere
Every since it got switched the nurses and staff are a bit unwelcoming
Long wait time, wrong diagnosis. Would not recommend
Staff is pleasant and the wait isnt that long.